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HP Windows 8 to 8.1 up-gradation error

avidqtaqtx

New Member
So my laptop came with Windows 8 in it
earlier also i tried to install windows 8.1 through Windows store but it would get struck at setting up 82%
i tried 3 5 times but failed so i gave up the idea about that and was using 8
Just few days ago i purchased Watch Dogs and installed it on my laptop and it got closed after first mission stating Watch Dogs has stopped working
Upon googling i came to know that it was due to AMD Dual Graphics and we have to disable it in order to play the game but i can;t find any option of disabling Dual Graphics
Then i downloaded the lasted AMD catalyst 14.7Beta but it was sated there that

  • Starting with AMD Catalyst 14.6 Beta, AMD will no longer support Windows 8.0 (and the WDDM 1.2 driver)
  • Windows 8.0 users should upgrade (for free) to Windows 8.1 to take advantage of the new features found in the AMD Catalyst 14.7 RC driver
  • AMD Catalyst 14.4 will remain available for users who wish to remain on Windows 8
    • A future AMD Catalyst release will allow for the WDDM 1.1 (Windows 7 driver) to be installed under Windows 8.0 for those users unable to upgrade to Windows 8.1
so once again i thought to update my os and started the update through Windows Store
believe me it too 2 -3 hour aand then my latop got shutdown and when i booted it was resetting the laptop saying that their was some problem
i got this code error 0xc1900101 -0x20003
i tried calling hp customer care and they told me like silly things that even 6th grade student knows and was not at all helpful
Then i Downloaded 8.1 ISO file from internet and also tried installing it but again same error
I don't want to loose my file and genuine windows so that's why i don't want to clean install windows 8.1
any help shall be appreciated
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender

Nuccii

New Member
VIP Member
Guru
Did you make sure that Windows Update were up to date before attempting to update to Windows 8.1?
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

avidqtaqtx

New Member
Did you make sure that Windows Update were up to date before attempting to update to Windows 8.1?
yes of course i updated all of my softwares driversand all windows updates
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
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