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HP Pavilion G6 windows 8.1 update causing hangs
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<blockquote data-quote="gator2013" data-source="post: 361772" data-attributes="member: 35102"><p>Sorry if some of these questions seem overly basic or redundant!</p><p></p><p>How old is your PC?</p><p></p><p>After your factory reset did you attempt to get all windows updates as well as HP updates?</p><p></p><p>What antivirus was present after the restore to factory condition and was this antivirus in place when you did the upgrade?</p><p></p><p>I am not familiar with either of the 2 antivirus programs you mentioned but I have read that some AV programs could interfere with the upgrade if the AV is active at the time.</p></blockquote><p></p>
[QUOTE="gator2013, post: 361772, member: 35102"] Sorry if some of these questions seem overly basic or redundant! How old is your PC? After your factory reset did you attempt to get all windows updates as well as HP updates? What antivirus was present after the restore to factory condition and was this antivirus in place when you did the upgrade? I am not familiar with either of the 2 antivirus programs you mentioned but I have read that some AV programs could interfere with the upgrade if the AV is active at the time. [/QUOTE]
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HP Pavilion G6 windows 8.1 update causing hangs
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