Solved HP Officejet Pro 8000 Networked Printer WON'T PRINT

cam3715

New Member
When I upgraded to Windows 8 from Windows 7, my printer settings were lost. I tried using the HP software for Windows 7 to install printer, wouldn't recognize OS. HP Software fro XP, OSX, Vista and linux ran but couldn't find printer. In advanced printer setup from control panel, the printer was found after putting in the IP address and port number. After selecting the driver from Windows Update, printer was recognized, although test page appeared to be successful but didn't print. I still can't print. Any suggestions?

Netgear Router, static IP for printer?, Printer on different SSID than computer, but same router. Functions normally before and after with computers running XP, Vista, and 7.

HP Officejet Pro 8000 setup with Ethernet directly to router.

Computer Name: CAM-LAPTOP
User Name: Cam
Windows Directory: C:\WINDOWS
Windows Version: Microsoft Windows 8 (build 8102), 32-bit
Processor
Identifier: x86 Family 6 Model 15 Stepping 11
Name: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz
Speed: 2.0 GHz
Memory
Physical Memory: 3 GB
Virtual Memory: 5 GB
Video Adapter
Name: ATI Mobility Radeon HD 2600 (Engineering Sample)
BIOS: BK-ATI VER010.056.000.008.027516
Chip Type: ATI display adapter (0x9581)
Dac Type: Internal DAC(400MHz)
Provider Name: Advanced Micro Devices, Inc.
Memory Size: 256 MB
Screen Resolution: 1680x1050
Monitor: Generic PnP Monitor
Physical Storage Device
Model Number: FUJITSU MHY2160BH
Serial Number: ***********
Controller: Primary Controller
Type: Master drive
Buffer Size: 8.0 MB
Drive Type: Fixed
Drive Size: 149.1 GB
Logical Storage Device
Local Disk (C:): 68.9 GB (29.6 GB free)
DATA (F:): 70.0 GB (23.3 GB free)
System Reserved (H:): 0.1 GB (0.0 GB free)
Power
AC power status: Offline
Battery charge status: Unknown status?unable to read the battery flag information
Battery life percentage: 49%
Battery life remaining: 1852 seconds
Battery full life time: Unknown status
Network Adapter
Name (1): Bluetooth Device (Personal Area Network) (Ethernet)
IP Address (1): 0.0.0.0
Name (2): Intel(R) Wireless WiFi Link 4965AG (Other)
IP Address (2): 192.168.*.*
Name (3): Intel(R) 82566MM Gigabit Network Connection (Ethernet)
IP Address (3): 0.0.0.0
Name (4): VirtualBox Host-Only Ethernet Adapter (Ethernet)
IP Address (4): 192.168.**.*
Printer
Send To OneNote 2010: nul:
Microsoft XPS Document Writer: PORTPROMPT:
HP Officejet Pro 8000 A809 Series: 192.168.*.*
Fax: SHRFAX:
Mouse: Standard PS/2 Mouse
Keyboard: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
 

My Computer

System One

  • OS
    windows 8

cam3715

New Member
After a few hours I realized that the network was set to public and not sharing the printer. Set to private, everything worked fine.
 

My Computer

System One

  • OS
    windows 8

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