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HP laptop stuck on pink screen!!!


sme263

New Member
Posts
1
#1
So I put my laptop into safe mode and then restarted. When it came on it was stuck on the pink screen. The only buttons displayed are the ease of access button in the lower left corner and the power button (with shutdown & restart options). It will not display the login screen or anything. I am running Windows 8. Please help me!!!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP/5CG2361278
    Antivirus
    NORTON 360

MilesAhead

Eclectician
VIP Member
Pro User
Posts
2,130
#2
Do you have a Restore Point from before the problem? If so I'd try that. Also I would turn off all AV shields. They tend to interfere with the operation of the machine.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad