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How to reinstate WinMail onto Windows 8 or Windows 10


endeavor

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Thanks reply - I did registry backup to ensure all settings stay in place, and I skipped messages backup since it is not that important for me, they are additionally stored elsewhere so I can always redownload them.
I can't imagine in any scenario how you can say it's not important to do a backup of the the complete procedures given?
I don't think you really understand the entire importance of this.. but it's all explained in great detail in the Backup/Restore write-up.

Ok, no backup, no partition, what do I do? Wipe all WM data fm machine and try install anew?
Well yes in a way,
At this point after you've already ran the tutorial with what you have, and if you have no backup of the message store folder, and you're having the problems you explain, you'll have to do everything the long way around fo fix it.
..if you don't have a backup to do it, then to remove the corruption, you simply close WinMail, and 'Delete' the folder
%USERPROFILE%\AppData\Local\Microsoft\Windows Mail
(If you haven't already you then also merge the good backup reg that you made while it was all setup and fully working:
"HKEY_CURRENT_USER\Software\Microsoft\Windows Mail")
..so now when you start WinMail since you don't have a message store backup in it's place, it will instead create a brand new one with all stock blank folders, blank accounts, etc, and it'll create blank new account #'s ...and then you proceed the long way around to set it all up again..

Please make a message store backup next time ..trust me on this

All the best...
 
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Haunted

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You then merge the good backup reg (that you made of it while it was all setup and fully working) ..of:
"HKEY_CURRENT_USER\Software\Microsoft\Windows Mail"
And this was the culprit! "Good backup" of 1709 does not like freshly installed WM on 1903!

Maybe worth making a note? Maybe I am not alone with this?

Now configuring WM interface from scratch; I think I can make it tho :)
 

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endeavor

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And this was the culprit! "Good backup" of 1709 does not like freshly installed WM on 1903!
Respectfully, with what you quoted of mine in your post above, it's Not the culprit that broke it when it comes to:
"HKEY_CURRENT_USER\Software\Microsoft\Windows Mail"
...whether it's exported from Vista or you export it from Win7/8/10 - this key is only a persons user settings, it contains all settings for the WinMail GUI Layout ..all Tools> Options Settings, Columns, Rules, etc. and is not specific to which OS version - it's the same on all OS's, and with "Rules" usage then as long as you keep the HKCU export used in conjunction with the same dated working (not corrupted) message store folder you're fine:
I'm not sure what reg you really actually exported and merged.. <g>
I regularly merge my latest exports of this HKCU key (thousand times) into All WinMail OS's I work on, Vista/Win7/Win8/Win10/Server ..does not matter which one, and it works every single blessed time!

Now configuring WM interface from scratch; I think I can make it tho
Sorry you had to go through it the long way with all these hours of unnecessary trouble.
When I say after you upgraded to 1903, if you followed every detail in the tutorial properly using a working message store backup with everything else given, it really only takes a few minutes to restore WinMail, seriously, it's that easy once you understand.

"Good backup" of 1709 does not like freshly installed WM on 1903!
The truth of the matter as I said previously, is the 1903 upgrade causes previous xxxxx.oeaccount files to be overwritten while adding new ones, overwriting other files in the message store folder, essentially causing corruption and the resulting problems. Afterwards along with re-doing post 1 & 2 tutorials again, which includes a restore of a good working Message Store folder matched with it's same dated proper backup HKCU reg ..will fix it!
 
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Haunted

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Thanks, I don't mind restoring, I personally don't like backups (as mentioned earlier, my messages are stored elsewhere).

I am still very happy that my beloved WM works on 1903 (and hopefully will work any younder); I don't mind configuring all
settings anew. Thank you Endeavor for all the work you've made, and please keep it up!
 

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endeavor

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I personally don't like backups
Once you do a proper restore and it works, saving you hours of time setting up, you will instead LOVE them!
..even if you keep a store of your emails on the server, or wherever - those are not immune to loss either; but you'll still have to setup all your accounts again, folder structures, etc, starting from the beginning, so why bother! ..instead do a message restore that takes care of all of that. Also with a one second one click merge of your HKCU backup - to instantly put those settings aright is very nice too!

I am a stickler for details, I need to be, and good at it, so excuse my loving persistence..

I am glad you got her back up and running, sorry you had trouble with it.

Next time Before you upgrade, humor me, take an easy few minutes to have/make a full backup of what's in that Backup/Restore spoiler, and so if your next upgrade breaks, take a few minutes to click a few buttons to do a restore of your backups, and enjoy how easy and all-encompassing it works, please.

Thank you for your support, and have a great day..
 
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BridgeHead

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Endeavor,

It might be helpful to modify #11 in the Posting number one which currently reads:

11. For Win10 v1709+ & Sever2019+ users only! - continue to Post #2 to finish before opening WinMail; otherwise go to step 12
(click this spoiler for more info within)

to include 1903 in addition to 1709. It is not readily obvious that when upgrading to 1903 you need to continue to Post #2.

As always, thanks for your great support. Now up and running on 1903.

Don
 

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endeavor

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Hello Don,

That's why it says v1709+ ...the + where I use it in this tutorial means everything beyond that point, which of course means and covers v1709, 1803, 1809, 1903, etc, just as all the screenshots show in post 2.
...even the post 2 header says Windows 10 v1709 - v1903+ which means v1709 through 1903+ ..and here for 1903+ means even beyond 1903 (..we hope <g>)

I thought that all was perfectly understood..? ..maybe not?

I try not to get too wordy in the Tutorial, for instance, for Step 11 (as with quite a few others) I try and keep the wording to less that one line if I can. ..Because of the all the complexities the tutorial is long enough as it is; I keep it brevity at every chance.

However to cover all bases, I did put this note at the end of the spoiler Time Line Notes:
"Note: Anywhere in this tutorial that there's a + after a version number, indicates it also includes all versions beyond that one."

Thank you for your reply and support...
_______________________

..fwiw, to also respond to another inquiry, I also added a <tidbit> at the end of the Time Line Notes, which is self-explanatory.

Edit:
I also added that + explanation directly after Step 11 now ..as a reminder about what the + indicates.
 
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Shakti23

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Anyone tried "OE Classic"? It works very similar to Outlook Express and Windows Mail without all the troubles of installing Windows Mail in Windows 10. I installed Windows Mail in Win 10 version1703. After Upgrade to version 1709 Windows Mail was gone and the procedure startet again. With the next upgrade it will be probably the same.
 

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endeavor

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I installed Windows Mail in Win 10 version1703. After Upgrade to version 1709 Windows Mail was gone and the procedure startet again. With the next upgrade it will be probably the same.
Yes as it says WM will be reverted, and so you just run through the tutorial again to fix it. All of this is mentioned in the tutorial.

imho, WM is really for those who have used OE or WM for many many years of their past, and they liked it enough they don't feel like changing, and this tutorial simply gives them a way to keep using it.

Those that have not used WM before, then there's no need to start now and just move on to your own choice of clients, which there are many to chose from. It's all a matter of choice. Yes it's true, WM (WinMail) ..to keep it running these days on Win10 does require some extra persistence, along with a little work to do it..
 

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Shakti23

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I have installed WM in Win 10 1903 32 bit. Basically it works. But the accounts window does not come. If I click on extras/accounts simply nothing happens. So it is not possible to install any account.

I have copied the whole user folder of a working WM installation from Win 7 for test reasons. Now the accounts are there, the mails are there, but the account window still does not show up.

Anybody any idea?
 

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endeavor

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I have installed WM in Win 10 1903 32 bit. Basically it works. But the accounts window does not come. If I click on extras/accounts simply nothing happens. So it is not possible to install any account.

Anybody any idea?
...If this is your first time setting up WinMail now with Post #2 for Win10 Os version 1709+ ? ..understand the complete tutorial (Post 1&2) is jam packed with information, especially within the spoilers, there are so many nuisances to know! ..be sure to take the time to read and understand thoroughly.

Usually people run into problems with that Account button not opening, which is accessed via:
Tools> Accounts
Normally it's because the wrong version' ACCTRES.dll in the System32 folder can cause that Accounts button not to open, or, the acctres.dll.mui that goes in the System32\en-US folder to match it - surly if that mui is missing it Will cause just the the Accounts button to be inactive, and not open when you click it..
...Both of these files are given in post 2...

If you did not play with changing languages files and have the correct given version ACCTRES.dll given placed in the 'System32' folder, then just make sure you also actually have placed the given acctres.dll.mui in the 'System32\en-US' folder to match it.
..iow, when you are copy/pasting both these files make sure (as with all files here) pay attention to the prompts, make very sure they actually get placed, and if applicable, make sure it actually overwrites if there's already ones there!
...check version numbers . . . the ones given in Post 2 Are Correct, and Will Work! ..if you did everything else correctly.

...do it again
 
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Shakti23

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I use WM for al long time now with Win 7. But as the support for Win 7 will end soon...

I had installed WM for the first time in Win 10 1607 64 bit. After upgrade to 1709 it was gone. I installed it again. All went well. The same procedure than with upgrade 1803. So I know the procedure.

Now it is another device with Win 10 1903 32 bit. So I wondered what went wrong this time. All installed simple in English, no other languages.

Thanks for the reply. It was my idea also that I have overlooked a dll or .mui which is necessary for the accounts window. I will look again. I just wondered if the procedure will not work with 1903.
 

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endeavor

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The files you want are in the "Update_5-2018.zip" on post 2, but don't just pick and choose skipping some attachments, use all the ones on post 1 And post 2 that pertain to your OS bit.

It amazes me sometimes I can see that people will skip over downloading one attachment or another, I never could understand why they do that unless it was a mistake and they missed it. I'm not saying You did, I'm just saying I Have Seen other people have done that before, and it won't right work unless it's all applied correctly.

I just wondered if the procedure will not work with 1903
You saw the v1903 screenshot on post 2 that I put there showing it does work right? ...that's why I took the time to install every version throughout the years, and posted all those tested/working screenshots shown there ..so as you can see yes of course it works on v1903, and it works on all of them actually ..well, so far anyway!
 
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Shakti23

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Now the accounts window works too. I simply forgot to copy the acctres.dll.mui in System32\en-US. Sometimes it is as simple as that. Thanks for your answers.
 

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endeavor

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Good job Shakti23, glad to hear you got WinMail going again...
 

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stiffler

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I could not import saved messages from my last windows 10 . I open up import and nothing is in the window to choose anything? Nevermind forgot one reg file!! Thanks
 
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endeavor

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Nevermind forgot one reg file!! Thanks

I am glad you figured it out, good work. No you can't miss any of the necessary attachments or it won't work.

..btw though, use the Backup & Restore procedure instead of import, it's faster and more accurate.
 

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Bill818

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Comcast port number 587 no longer working. Anyone know a port number that will work?

The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'Fw: xxxxxxxx ', Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port: 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
 

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endeavor

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Come on guys, please make a better post of information first; iow, Bill818 are you using Windows 8 like your profile says, or did you update to Windows 10 recently? Explain more details of what you have, and what you did, it all matters, and even as to what post attachments you used, and correctly.

Did you ever have WinMail working on anything before..? ..help us help you by giving more complete information up front, thank you.

Edit:
Send/Receive errors and resolve is also mentioned in the "Important Time Line Notes" post 1 spoiler which I assume you've thoroughly already read?
 
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Bill818

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endeavor, i'm currently using win10 (1903)....waiting on 1909 so I can start this process over AGAIN. I will tell you a friend of mine,Comcast customer, has the same issue.

Ref your question has Winmail been working and the answer YES, but just,month or so ago, started giving the error in my previous post.

I'll wait for 1909 and do another clean install and see if I have better results.
 

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