My friend has an HP 18 All-in-One computer that he uses for his car business. His wife handles the books, but she was in a car accident and is suffering from a brain injury. My friend needs to get into this Windows 8 PC that contains a lot of financial information, but he can't remember her password. We've got a Windows 8 disk, but we don't seem to be able to boot from it.
If I tap the Escape key while powering on the unit I can hit Escape again and can get into the BIOS. On the Security tab I can hit Secure Boot Configuration , enable Legacy Support and disable Secure Boot, hit F10 to Accept. If I then hit the Storage tab I can change the boot order. But change it to what? The first heading is UEFI Boot Sources and the choices are
USB Floppy/CD
USB Hard Drive
ATAPI CD/DVD Drive
The second heading is Legacy Boot Sources
ATAPI CD/DVD Drive
Hard Drive
SATA0
USB Floppy/CD
Network Controller (Realtek PXE B03 D00)
I can tab to each of the choices - even the headings. I've got the W8 disk in the optical drive, but it does do anything - no Press Any Key to Boot from CD. It just takes to the password entry screen.
If I tap the Escape key while powering on the unit I can hit Escape again and can get into the BIOS. On the Security tab I can hit Secure Boot Configuration , enable Legacy Support and disable Secure Boot, hit F10 to Accept. If I then hit the Storage tab I can change the boot order. But change it to what? The first heading is UEFI Boot Sources and the choices are
USB Floppy/CD
USB Hard Drive
ATAPI CD/DVD Drive
The second heading is Legacy Boot Sources
ATAPI CD/DVD Drive
Hard Drive
SATA0
USB Floppy/CD
Network Controller (Realtek PXE B03 D00)
I can tab to each of the choices - even the headings. I've got the W8 disk in the optical drive, but it does do anything - no Press Any Key to Boot from CD. It just takes to the password entry screen.
My Computer
System One
-
- OS
- Windows 8 home premium
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron 3521