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How do I change Primary Account/Owner


md45

New Member
Posts
2
#1
I recently sold my Gateway laptop and the Windows 8 software was already installed with purchase. I want to remove my info and myself as the primary user in windows 8 so the new owner can set themselves up. I tried on my own to figure out and was only able to set up a separate "User" for the new owner until we can resolve.
 

My Computer

System One

  • OS
    windows 8

play2mefish

New Member
Member
Posts
162
#2
Just make sure the new owner/login has administrative rights, have the new owner login and delete your old account. Are even better...most new laptops come with an option to restore to factory defaults. That's what I would do if it was an option.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    ASRock 990FX Killer
    CPU
    AMD FX 8320
    Motherboard
    ASRock 990 FX Killer
    Memory
    32gb
    Graphics Card(s)
    Gigabyte GTX 750i
    Sound Card
    Realtek (Stock on MB)
    Monitor(s) Displays
    ASUS 27 HD Monitor & a 37" LCD HD TV Screen (For movies)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 250 GB SS hard drive for OS
    1 1TB hard drive for data / mirrored to a second 1 TB hd.
    PSU
    650W
    Case
    No name tower
    Cooling
    Enermax Liqtech 240
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    Dnload 10.48 Upload .48
    Browser
    IE 11 and Chrome when IE doesn't work
    Antivirus
    F-PROT

md45

New Member
Posts
2
#3
Thanks, we did try to delete but the "delete" option was grayed out and not usable. I thought about using restore factory defaults but I was not given the windows 8 software cd so I was concerned I would lose all the apps that were installed. Is this problem?
 

My Computer

System One

  • OS
    windows 8

play2mefish

New Member
Member
Posts
162
#4
Yes, you will lose the apps that are installed. If they were free apps the new user should be able to download them from the store as well.


If it was greyed out, then you need to create a local user account with admin rights, and not a email account. Then login with the local admin account and you should be able to delete the other accounts.


Again, a restore will set the laptop back to the factory defaults and will not leave any presence of yours behind for someone else to use. Now, if you are selling the laptop with the apps installed as a selling point, then you need to try the local user account option to delete the other user accounts.

Hope this helps.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    ASRock 990FX Killer
    CPU
    AMD FX 8320
    Motherboard
    ASRock 990 FX Killer
    Memory
    32gb
    Graphics Card(s)
    Gigabyte GTX 750i
    Sound Card
    Realtek (Stock on MB)
    Monitor(s) Displays
    ASUS 27 HD Monitor & a 37" LCD HD TV Screen (For movies)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 250 GB SS hard drive for OS
    1 1TB hard drive for data / mirrored to a second 1 TB hd.
    PSU
    650W
    Case
    No name tower
    Cooling
    Enermax Liqtech 240
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    Dnload 10.48 Upload .48
    Browser
    IE 11 and Chrome when IE doesn't work
    Antivirus
    F-PROT