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Solved hotmail/outlook can't process my Windows 8 E-Mail account


Posts
5
#1
Hi. I have a similar problem. I don't have a Microsoft account, I don't want one. My Windows 8 E-Mail address is for the E-Mail account on the family webserver, and yet when I get the confirmation E-Mail, it links me to a hotmail/outlook login page.

hotmail/outlook can't process my Windows 8 E-Mail account, how do I get past this aggravating obstacle?
 

My Computer

System One

  • OS
    Windows 8.1

strollin

Old Guys Rule!
VIP Member
Pro User
N. Calif

Posts
3,664
#2
When Win 8 asks you to verify your account, it shows you your email address in one box with some of the characters replaced by *s and wants you to type in the email address in its entirety in another box. Once you do that, an email is sent to that address with a code for you to enter to verify.

There shouldn't be any confusion about which email address to enter unless you have 2 different but very similar email addresses.
 

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System One

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Posts
5
#3
That's not exactly what's happening in my case. They ARE sending a verification E-Mail to the account I specified, they ask me to click on a verification link, and when I do so, I get landed at the Hotmail/Outlook login screen.

It's insisting that i complete this step beffore I can skype, yet I can run any other application. this makes me especially nervous, as my skype account is not associated with any hotmail/outlook accounts.
 

My Computer

System One

  • OS
    Windows 8.1
Posts
5
#4
mailcap.jpg verify_link_goes_to.jpg
I hope these appear bigger in view than when I was editing / uploading the message. The image on the left is the E-Mail I get from Microsoft. Clicking on the Blue box takes me to the image on the right. Signing into Hotmail with my non hotmail account's credz (unsurprisingly) is unsuccessful.
 

My Computer

System One

  • OS
    Windows 8.1

Brink

Administrator
Administrator
mvp
Posts
23,454
#5
Hello Win8Sefferer, and welcome to Eight Forums.

When you setup and register an account with any Microsoft service (ex: Skype), you are actually setting up a Microsoft account. All Microsoft services use a Microsoft account so that you are able to use the same Microsoft account with all services.

When you get to the Sign in screen after verifying, you would need to sign in with the same email address that you just verified from.
 

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Posts
5
#6
Skype supports 3 types of authentication, of which Microsoft Account (I suppose this is the old Microsoft Passport) is just one. The second is logging in by Skype username, and the third is Facebook ID. I've been using Skype for years using my Skype username. Does Windows 8 want me to erase that account and start over?

I'll try setting up a Microsoft Account, and maybe I can bind that to my existing Skype account.
 

My Computer

System One

  • OS
    Windows 8.1

DavidY

Active Member
VIP Member
Pro User
Posts
955
#7
I'll try setting up a Microsoft Account.
If you login to Windows 8 with an email address, then you already have a Microsoft Account.

Note this may not be outlook or hotmail, it could be [email protected] or whatever, and you can still login to the second screenshot using that, but the password will be whatever you use to sign into Windows 8 (which may be different to the password you use with the same account on gmail (or whatever)).
 

My Computer

System One

  • OS
    Windows 8.1, 10
Posts
5
#8
Hey everyone.

Thanks for your help, I've figured it out. Windows 8 forces you to use MS passport (or whatever they're calling it now) whenever it can. I had a working login to Skype, Windows 8 would not let me use Skype until I'd created a MS (or whatever they're calling it now) account, given them my date of birth, personal E-Mail account, home address + phone number. Only then was I allowed to open the Skype app, where I then had to enter my Skype account name + password, which is now bound in with my MS passport account.

So, 2 days of wasted time because Microsoft wants to revive a failed idea. Thanks everyone for your help, I hope this is the only hoop Windows 8 forces me to jump through.

What's everyone's impression of this OS overall? Has anyone multi-booted it with Ubuntu Linux?
 

My Computer

System One

  • OS
    Windows 8.1