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Solved Help with bitlocker requiring key every time I boot up.


sportflyer

sportflyer
Member
Posts
116
#1
After I restored to default settings in the bios , I get into this problem of bitlocker requiring the key to start. I tried to suspend bit locker but bit locker management is not available . OS is win 8.1 , product is Dell Venue Pro 11 Tablet.

When I tried to use elevated command to disable bitlocker , the system does not recognize "protectors" in the command line.

What am I to do? I am sick of entering the very long Key , each time I bootup

Tks
 

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    win8.1
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    HP Envy Recline 23-k011
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    i5-4570T
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    DONT KNOW ( AIO conputer )
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    intel 4600 + Nvdia GeForce GT730A
    Sound Card
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    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
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    comcast blast
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sportflyer

sportflyer
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Posts
116
#2
Problem solved.

I must have miss typed the command to disable Bitlocker the first time I tried it.

After disabling and re enabling . It is OK again.

I still find it strange that the Bit Locker On/Off Encryption function is not available from the Control Panel.
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

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mvp
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#3

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
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    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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    Integrated Digital Audio (S/PDIF)
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    3 x 27" Asus VE278Q
    Screen Resolution
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    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
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    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
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    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#4
Hey, Brink,

I am still in trouble. After I entered the command to disable , it seems to work on restart. Then I re enable the encryption . It still seems to work on restart . However after I shut down the Tablet , the problem reappears on reboot. It asks for the Keys again. What must I do ?


Should I use the command delete instead of disable? Can I add a type so command looks like

manage-bde -protectors -delete c: -type TPMandStartupKey

What will this do ?

Alternatively there is a way to shut it off within Windows but that means total decyption of the drive c. Will this action take up additional C: space after decryption ?

Suggestions needed as I am sick of entering all the string of characters after a cold reboot. Thanks
 

My Computer

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  • OS
    win8.1
    Computer type
    PC/Desktop
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    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
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    comcast blast
    Browser
    IE 11

Brink

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mvp
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#5
Personally, with as many issues you are having with it, I would unlock the drive and turn off BitLocker to decrypt it.

Decrypting the drive will not take up any space. :)
 

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System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
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Posts
116
#6
How best to do this ? Via the Win8.1 GUI or via command prompt ? If via command, can you point me to the correct commands to use?

Thanks

BTW every now and then Eight Forums freezes up on me and I have to restart my computer to be able to reply to the thread.
 

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  • OS
    win8.1
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    PC/Desktop
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    HP Envy Recline 23-k011
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    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
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    IE 11

Brink

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mvp
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#7
You could use either option to turn off BitLocker to decrypt that you feel comfortable using, or will allow you to.

I'd use the GUI to make it easy.

What browser are you using?

As a test, temporarily disable all add-on and toolbars installed to the browser to see how it works afterwards. One of them may be having an issue.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#8
I am using IE Explorer 11 desktop version for this DVP11 Tablet. I have no other add-ons or Toolbars . I did not like the Metro UI version of IE 11. I use Chrome for all other machines .

I am going to hold off decrypting c: for the time being. Disabling the Encryption seems to work , provided I don't re enable it . Of course security is compromised.

My biggest fear is that after decrypting and encrypting , the same problem occurs ie request for key on cold boot. I cannot understand why bit locker does not recognize the change I made in the bios ( its simply just reloading defaults ) and simply apply the keys to the changed state.

BTW after I decrypt and re encrypt, will the keys change? ie the long string of 48 numbers remain the same or I will have to get new ones

Thanks
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

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mvp
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23,740
#9
If you decrypt and encrypt again, you'll get a new encryption key, so be sure to save or print a copy of it. It should also save a new startup key in the TPM to hopefully have it work as it should again.

Looking at your tablets specs, it says it has a TPM, so when you reset BIOS back to default, it may have clear the TPM as well causing you to have to enter the BitLocker recovery key afterwards since the startup key is no longer in the TPM.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
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Posts
116
#10
Is there a simpler way to fix this beside decrypting and encrypting? Any way of re entering the key to the TPM ?
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

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mvp
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#11
Not that I'm aware of. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#12
Well , the problem came back . It looks like if I shutdown and restart within a few minutes the disable encryption function works . If I shutdown and leave for an hour and reboot then it fails and I need to enter that dreaded 49 bit code. It looks like I will have to decrypt. I wonder how long it takes .
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

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mvp
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23,740
#13
It depends on the size of the hard drive and how full it is, but I would say that it could take a while (few hours).
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#14
I have decrypted my c drive it took no more than 1 hour because its only 64Gb eMMC drive

Now I need to proceed to re encrypt .

As a precaution , is it possible to restore to factory conditions in case somehow the process gets screwed up?

Tks
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,740
#15
If you created a factory recovery USB, then you could use it to recover.

Otherwise be sure to not interrupt the encryption to avoid any possible issues. Have the tablet plugged in to an AC outlet to be safe. It would be a bad time for the battery to die.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#16
YES , It would be a seriously bad time for the battery to die during encryption process ! I had the charger on while I decrypted and will definitely have it on during the encryption process.

I do have a Macrium image of the DVP11 . I can probably use that one to restore?

In any case I had better prepare a factory recover USB as a second backup. I need to wait till I receive my 32G USB next week before I proceed. In the meantime I wont worry about unprotected OS because there is nothing of importance in this new Tablet.

Will advise outcome when its done.

Thanks
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,740
#17
Yes, Macrium would be good to create an image with.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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