• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

help, wiped my hard drive and cant reinstall from my usb


eiregal

New Member
Posts
3
#1
hi,

i wiped my pb eastnote TE (didnt really know what i was doing) i was restoring it to factory settings, i thought id just have put in my usb and it would reinstall everything for me, but it hasnt.. ive no idea what to do, error mes im getting it ;there was a problem while resetting your pc, all im getting is a blue screen, but the options they are giving me are not working

thanks for looking :)
 

My Computer

System One

  • OS
    windows 8

Saltgrass

New Member
Pro User
Posts
1,121
#2
It would help if you explained exactly what you did, and what kind of USB media you have.

For instance, when you say "I wiped", what exactly did you do? And is the USB a Recovery Drive that had the Factory Image on it, or something else?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

eiregal

New Member
Posts
3
#3
hi saltgrass,

thanks for the reply,

my laptop was running a bit slow so i done a factory reset on it, which seemingly wiped everything from my laptop, (which took hours to do) the usb i have is the one i used to bk everything up when i bought the laptop last year... so yeah its a recovery drive... sorry for my lack of understanding, im a bit of a dinasour! :(

when i put in the usb it says it says what language to set my pc at, then gives me an option to troubleshoot or to turn off pc, when i go into troubleshoot it gives me the following options:

refresh ur pc
reset your pc
advanced options

when i go into refresh ur pc it just says the drive where windows is stored is locked.

when i go into reset ur pc it says yes, repartition the drives, and no, keep the existing partitians ( dont know what to do there so cancelled that one)

then in advanced options:

system restore: but wont let me do that

system recovery: no idea what that is

command prompt: comes up with a small black screen ( no idea what thats for)

and last option is UEFI firmware settings


and thats all the options im given.... ive really no idea what all that means


automatic repair: goes into diagnosing my pc, then atempting to reset, then comes up automatic repair couldnt repair my pc
 

My Computer

System One

  • OS
    windows 8

Saltgrass

New Member
Pro User
Posts
1,121
#4
If you go into the Advanced options, you may see another advanced options which contains Startup Settings, and Startup Repair. The system may already have done this, but try the startup repair, and it may take more than one.

If that doesn't work, the Command Prompt is what you can use to complete several commands to help obtain information on your system's condition to aid in troubleshooting.

If you ever get to an option that recommends restoring, you may want to cancel out of that and see if it will boot.

If you do end up doing a Reset, probably the option to keep the original partitions is what you want, but remember, you will loose your data and be returned to Windows 8. I have seen different options for a Reset, but normally it asks if you want to do just the drive where Windows is, or clean the drive, or keep your files. It might depend on exactly which Recovery Tools option you are using.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#5
Along with making the backups on a new PC, many have a "recovery" partition on the hard drive that will allow restoring to the original factory condition. Dell has this, my Lenovo laptop has this, a friend's new HP laptop has this. How to access varies between vendor's, so check your PC vendor to see if you have this and how to access it.

The factory restore will delete all user data, but as you "wiped" the PC any user data is probably gone anyway.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

eiregal

New Member
Posts
3
#6
hay saltgrass and fireberd

thanks for all the info :)

i only have 1 option of advanced settings..... which are

1: system restore.. use a restore point on ur pc to restore windows, ( which it cant do, ive tried doing that)

2: system image recovery.. recover windows using a specific system image file.. when i go into this it says windows cant find an image on this computer

3: automatic repair....when i click on that it tries to attempt repairs, bit then says automatic repair could not be done

4: command prompt

5: UEFI firmware setrtings

the recovery tool i went for originally was reset your pc, to remove all files and reset ur pc completely, this took hours to complete, then when it had completed it said it couldnt reset my pc.....


i dont understand why it just wont reinstall from my usb :( i really need comp classes


thanks guys
which has brought me here, :(


im stumped!

maybe i should just bring it to a repair shop...
 

My Computer

System One

  • OS
    windows 8

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#7
The recovery partition I was referring to is accessed at power on, not from within Windows. For example on a Dell at power on there are several options, and F8 accesses the Recovery partition. Other brands have different F key sequences to access that.

With the UEFI BIOS, and Windows set for fast boot you may not be able to see that on boot up. But, check with Samsung to see if that is there and if it is, how to access it.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

Ztruker

Well-Known Member
VIP Member
Guru
#8
Restore to Factory - according to the Users Guide:

PB Easynote TE.jpg
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

Users Who Are Viewing This Thread (Users: 0, Guests: 1)