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help - windows 8 account downgraded to guest account


rich80h

New Member
Posts
1
#1
please help me!!

I bought a shiny new laptop yesterday with windows 8 pre-installed. After setting a few things up, i restarted the computer for the first time. At this time the computer downloaded many updates. On start up since my user account has been downgraded to a guest account. This is the only account on the computer, as such i do not have administrator rights and i am unable to log in as an administrator.

having read other peoples posts i believe i may have to restore the computer back to factory settings but i am cannot figure out how to do this without being the administrator.

Please help me!
 

My Computer

System One

  • OS
    windows 8
#3
Create another account & make it Administrator.
Then you can change yours to Administrator & remove the other account.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
#5

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

MrShowdown

Well-Known Member
Power User
Jakarta, Indonesia

Posts
1,048
#6
Your only account got downgraded to guest?
Try running the suggestion by David, but in safe mode. Login to safe mode using the Built-in administrator account (It will show as "Administrator".
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo Y520
    CPU
    Intel Core i5 7300HQ
    Motherboard
    OEM Lenovo
    Memory
    4GB DDR4-2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    Realtek HD
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1TB 5400 RPM
    Keyboard
    OEM Lenovo
    Mouse
    Logitech G502 Proteus Core
    Internet Speed
    100 Mbps
    Browser
    Google Chrome
    Other Info
    PC:

    AMD Athlon X4 760K
    8GB DDR3-1866
    AMD Radeon RX 460
    Seagate 500 GB 7200 RPM