Help regarding AMD dual graphic disabling

Yes i had selected the advance mode only
And yes i had resetted the BIOS
What i think is that i should remove and reinsert the card
Is there any utility with which i can check whether both of them are working or not

The "card" is most likely soldered to the motherboard. They experimented with removable graphics cards for awhile in laptops but it has pretty much died out.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Yes i had selected the advance mode only
And yes i had resetted the BIOS
What i think is that i should remove and reinsert the card
Is there any utility with which i can check whether both of them are working or not

The "card" is most likely soldered to the motherboard. They experimented with removable graphics cards for awhile in laptops but it has pretty much died out.

Even if it isn't permanently soldered to the board removal won't be easy. I doubt there is an access panel so you'd have to remove the whole bottom half of the lower section. Other than device manager I'm not sure what to check. You could have a look though your manual to see if there are any factory installed diagnostics to run.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Support at hp forums is not at all adequate.They didnt even replied to the thread created one year ago amd we cant chat with them online also i emailed them a while ago and still didn't got the response till now
So yes their support is good at nothing
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
Well, I don't know what to tell you, I don't have any other suggestions at this point. :(
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Well thanks anyway you did a great job thanks again man :D
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
Ops, looks like I goofed up a bit. I'm running AMD Catalyst Version 14.4, not 14.7. I'm not sure why I thought it was 14.7? If you are running 14.7 maybe try 14.4 instead. I think 14.7 is RC , release candidate/beta, so maybe 14.4 will work for you. Something else I noticed is if I right click the Catalyst Icon in the notifications area I get a Configure Graphics and a Configure Switchable Graphics options.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
well i went to HP site and downloaded the video driver they provided here is the info i got from it
it says primary adapter and linked adapter i know whats that means
20QGN6v.png

5LNGFRq.png

E7Lq0HQ.png
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
This is what I get. This is with version 14.4 downloaded from AMD, not from ASUS.
ccc linked.PNG
ccc primary.PNG
ccc software.PNG
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
ok i asked about this problem in amd forums hope they got solution for it :D
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
i downloaded gpu-z and this is what i got
d57.png

bs6.png

it shows ati crosssfire disabled (crossfire available)
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
i downloaded gpu-z and this is what i got
d57.png

bs6.png

it shows ati crosssfire disabled (crossfire available)

OK now your getting somewhere. Now all we have to do is figure out how to turn it on again.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Wait a minute? Weren't you originally trying to disable it because of a game crashing? If so, it appears its turned off already? Now the issue becomes which GPU are you actually using? Still, if you could enable it, you should be able to set a profile for that game and force it to use which ever GPU you want. I haven't found anything helpful on turning it on or off. Everything I see says you do that in the CCC in the section I posted the screen shot for earlier.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Should be in the Performance section of CCC I believe to turn on crossfire.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
yeah actually i want it to use dedicated one not integrated
it's disable that means only one of them is working ok ???
and have a look at it
only integrated GPU is working
http://i.imgur.com/L2kY6Cp.png
http://i.imgur.com/9t4DBnN.png
also i visited hp site and found out that they provide "fixed " and "dynamic" mode notebooks and mine one is dynamics and may be i can switch it back to static
lets hope it works
 

Attachments

  • L2kY6Cp.png
    L2kY6Cp.png
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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
A side note, that temp looks very bad especially compared to GPU load.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
:( turned out it was meant for intel +amd gpu mine is amd cpu +amd gpu :(
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
Yeah thats very any any way to keep it down also my laptop doesn't seems to get heated very often still that tmp is so high
Any thing i could do about that
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
Yeah thats very any any way to keep it down also my laptop doesn't seems to get heated very often still that tmp is so high
Any thing i could do about that

With laptops it is usually one of two things, clogged/broken fan or poor heat-sink bonding as in dried up thermal paste or improper application of it. Sometimes both problems if the paste has gotten excessively hot due to the fan not working correctly.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
ok i am thinking of opening my laptop today lets see what comes out of it
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G6-2302AX
    CPU
    APU Dual Core A4 2.5 GHz with Turbo Core Technology Upto 3 GHz
    Motherboard
    AMD
    Memory
    6GB
    Graphics Card(s)
    512 MB AMD Radeon HD 7420G (Integrated) and 1 GB ATI Mobility Radeon HD 7670M (Dedicated)
    Sound Card
    HD Audio, Dolby Advanced Audio v2, Stereo Speakers
    Monitor(s) Displays
    HD Brightview Widescreen LED Backlit Display
    Screen Resolution
    1366 x 768 Pixel
    Hard Drives
    1TB
    Internet Speed
    10MBps
    Browser
    Chrome
    Antivirus
    Windows Defender
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