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[Help]Mobile Intel (R) 4 Series Chipset Family


Xian

Member
Member
Posts
51
#1
I'm having quite a problem on updating my Video driver on this laptop. It's a 2009 Acer 4736z Laptop, running on Windows 8 Pro WMC x86.

I can't seem to find the right update for my current driver, and uh, it's my everyday laptop, so all the stuff I do, is done here, including gaming.

Screenshot:




[OffTopic] I played Minecraft before on Windows 7 without any problems, now on Windows 8, it tells me that I have bad video drivers.
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i3-3217U
    Memory
    4GB
    Graphics Card(s)
    Intel HD 4000
    Mouse
    Razer Orochi
    Browser
    Mozilla Firefox
    Antivirus
    Avast
    Other Info
    I like stuff.

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#2

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Xian

Member
Member
Posts
51
#3
Since I can't find anything related to graphic drivers on the Acer download page that you linked me to, I just tried the second method.

Though I'm getting this problem, I downloaded it, and tried to manually update the driver, and it gave me this


Though when I get back to the Intel page, it shows that I still have the old driver installed.
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i3-3217U
    Memory
    4GB
    Graphics Card(s)
    Intel HD 4000
    Mouse
    Razer Orochi
    Browser
    Mozilla Firefox
    Antivirus
    Avast
    Other Info
    I like stuff.

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#4
There's no graphics driver for your model, it has integrated graphics, you need the Chipset driver (9.0.0.1008 or 9.1.1.1020) on that page.
Go to device manager, click the display adapters, right click your chipset, in properties you can uninstall the driver, then install the downloaded driver. Capture 1.JPG
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Xian

Member
Member
Posts
51
#5
Well, I uninstalled my current one, then I downloaded the oldest one available from Intel's download center.
It works perfectly now. :)
Thanks for helping.
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i3-3217U
    Memory
    4GB
    Graphics Card(s)
    Intel HD 4000
    Mouse
    Razer Orochi
    Browser
    Mozilla Firefox
    Antivirus
    Avast
    Other Info
    I like stuff.

Xian

Member
Member
Posts
51
#6
Hello, I'm having the same problem again, but I don't know how to solve it, I recently reformatted Windows 8(Remove everything and reinstall Windows), and got my installed drivers reset. This is what I have so far. :
, same as before. But, when I go to Intel's auto detect Page Unavailable , the page's unavailable, hence I don't know what to download. I tried uninstalling the current driver and downloading a newer one, but it says my system doesn't meet it's minimum requirements.
 

My Computer

System One

  • OS
    Windows 8.1 Single Language
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i3-3217U
    Memory
    4GB
    Graphics Card(s)
    Intel HD 4000
    Mouse
    Razer Orochi
    Browser
    Mozilla Firefox
    Antivirus
    Avast
    Other Info
    I like stuff.

sparkie415

Member
Member
Posts
54
#8
Sorry it should have read. try this it worked for me

XDleader555,
Just to let you know I still could not get the the file to install no matter what I tried , I 100% successfully installed the Custom Certificate Installer first.

Anyway I contacted Intel tech support and explained the problem I was having, Yellow triangle next to Series 4 Chipset in device manager and unable to connect PC to TV via VGA lead.

They said it might be a corrupt version of windows 8, and advised me to use the "Refresh" option in Windows 8.
This i did and when i checked in device manager, the yellow triangle next to Series 4 Chipset had gone.
I then connected PC to TV all works fine. I don't know if this info is any good to you but i thought it might be. I would like to take this opportunity to thank you l your help in this matter.

Regards Dominic
 

My Computer

System One

  • OS
    windows 8 pro

XDleader555

New Member
Power User
I'm not sure...

Posts
253
#9

My Computer

System One

  • OS
    Windows 8 Pro x64
    CPU
    Intel Core i5-2500k
    Motherboard
    ASRock z77 Extreme 4
    Memory
    Team Elite 8GB (4 x 2GB)
    Graphics Card(s)
    Intel HD Graphics 3000 & Nvidia GT 530
    Sound Card
    Realtek ALC892
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 750 GB SATA III 7200 RPM
    PSU
    Antec NEO ECO 620C 620W
    Case
    NZXT GAMMA Classic Series
    Cooling
    Cooler Master Hyper 212 Plus
    Keyboard
    i-rocks RF-6570
    Mouse
    i-rocks RF-7550A
    Internet Speed
    17Mbps

jokobyte

New Member
Posts
7
#10
I have acer 4736z too. . i can't install too. . .
 

My Computer

System One

  • OS
    Windows 8 Pro x86
    System Manufacturer/Model Number
    Acer 4736z
    CPU
    Intel Pentium Processor T4200 2.0 GHZ
    Memory
    2 GB DDR3
    Graphics Card(s)
    Intel GMA 4500M
    Sound Card
    Dolby Digital (Realtek High Definition Audio)
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 320 GB
    Internet Speed
    Up to 21 Mbps
    Other Info
    I can't Find the driver for video