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HELP! Dell keybioard not recognised


RichardAB

New Member
Posts
2
#1
Hi

I've just installed Windows 8 on my Dell Inspiron (about 4 years old) but find that my wireless Dell keyboard doesn't work, although the wireless mouse does. In fact some of the buttons on the keyboard work (such as the calculator symbol, but not the alphanumeric keys).

Presumably this is a problem with the driver?

Ive tried updating the driver, but seems to be the latest version. I note that this was raised as an issue on the Forum in May this year, but the situation doesn't seem to have changed. Can anyone help please?

RichardAB
 

My Computer

System One

  • OS
    windows 8

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#2
Hi Richard, welcome to the forums, this may or may not work but worth a try, change the in put language to Eng (UK) then switch back to Eng (USA) and see whether it fixes the problem.
Control Panel-> Hardware and sound-> Clock, Language and Region.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

bobkn

New Member
Member
Danbury

Posts
465
#4
Just out of curiosity:

Did you try the Windows 7 drivers for the wireless keyboard? (From support.dell.com.)
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable