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Solved Headphones dont play sound on laptop.


sreyan32

Member
Member
Posts
83
#1
Hi,
I have a HCL laptop with Windows 8 Pro x86 installed. Whenever I connect my headphones I don't get any sound from it. I have gone to my "Playback Devices" and selected "Show Disabled Devices" and the headphones are not listed there. What can I do to work around this problem ? I need my headphones to play sound. Should I update my audio driver? I upgraded my laptop from Windows 7 to Windows 8 with migrating all my settings. I am using VIA HD Audio Deck as my default sound driver. Thanks.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    CPU
    Intel i5
    Graphics Card(s)
    Nvidia 650 GTX

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
Check with the PC vendor for any drivers. The PC vendor's drivers are the preferred drivers. Drivers from other sources may or may not work correctly.

However, since up upgraded, Windows may have installed the generic basic function HD Audio Codec drivers, either alone or in addition to the VIA audio drivers. If this is the case, the HD Audio Codec drivers could be conflicting and cause problems. Go to the Device Manager and Display what Audio Devices are listed. The VIA should be listed and if you have HDMI audio that will be listed. If the HD Audio Codec is listed, Right click on the entry and then Left click "Uninstall". Restart the PC and check for headphone operation.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

sreyan32

Member
Member
Posts
83
#3
Check with the PC vendor for any drivers. The PC vendor's drivers are the preferred drivers. Drivers from other sources may or may not work correctly.

However, since up upgraded, Windows may have installed the generic basic function HD Audio Codec drivers, either alone or in addition to the VIA audio drivers. If this is the case, the HD Audio Codec drivers could be conflicting and cause problems. Go to the Device Manager and Display what Audio Devices are listed. The VIA should be listed and if you have HDMI audio that will be listed. If the HD Audio Codec is listed, Right click on the entry and then Left click "Uninstall". Restart the PC and check for headphone operation.
Thanks I guess what you mentioned about generic audio drivers were correct I just had to update my VIA HD Audio Deck drivers, now everything works fine. Thanks.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    CPU
    Intel i5
    Graphics Card(s)
    Nvidia 650 GTX

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#4
Cool. Glad I could help. ;)
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.