headphone works only when i partially plug it

[Zaref]

hello
i have samsung headphones that came with my NOTE 3 it was working well when i plug it to my laptop
just today something strange happened
when i plug it in the laptop only the left one work but the right one doesn't
if i plug it half way both work well but the microphone doesn't
N.B : both the right and left sides work well in my mobile when i plug them all the way
i tried another headphones that works well on other devices and i had the same issue
can you help
thanks in advance

 

[popeye]

That's usually a jack problem on the laptop or plug problem on the headphones. Can try blowing out the jack with a can of air. I have even applied rubbing alcohol to the headphone plug before and inserted it a few times. Laptop off of course.

 

[mrgeek]

I worked in an audio store for many years. 90% of the time, the plug is defective. Of course, the easy way to determine is to plug them into another device. If same problem, you have your answer. Unfortunately, with today's molded plugs, the mfr is the only repairor just get a new set.

 

[popeye]

I worked in an audio store for many years. 90% of the time, the plug is defective.

Yea, I would try another headphone also.