• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved HDMI Cable not working on windows 8.1


axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#1
I recently bought an HDMI cable, because i wanted to show my games on my tv and i will need to connect to a tv via HDMI later this year for an internship.

But when i tried to connect my tv keeps saying 'no signal'.
I've tried to re-enable, reïnstall the drivers, plugged the cable in my laptop when my laptop was starting up. Nothing worked.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Kari

Old geek, new tricks
Team Member
VIP Member
Pro User
#2
  1. Is the TV input set to correct HDMI? For instance if your TV has 2 HDMI inputs and you connect the HDMI cable coming from laptop to HDMI2, is the TV input set to HDMI2?
  2. Is the Windows Screen Resolution tool (right click an empty spot in Desktop, select Screen Resolution) showing the TV as an available display?
  3. Does the cable work when connected to another TV or display?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY 17-1150eg
    CPU
    1.6 GHz Intel Core i7-720QM Processor
    Memory
    6 GB
    Graphics Card(s)
    ATI Mobility Radeon HD 5850 Graphics
    Sound Card
    Beats sound system with integrated subwoofer
    Monitor(s) Displays
    17" laptop display, 22" LED and 32" Full HD TV through HDMI
    Screen Resolution
    1600*900 (1), 1920*1080 (2&3)
    Hard Drives
    Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
    External: 2TB for backups, 3TB USB3 network drive for media
    Cooling
    As Envy runs a bit warm, I have it on a Cooler Master pad
    Keyboard
    Logitech diNovo Media Desktop Laser (bluetooth)
    Mouse
    Logitech MX1000 Laser (Bluetooth)
    Internet Speed
    50 MB VDSL
    Browser
    Maxthon 3.5.2., IE11
    Antivirus
    Windows Defender 4.3.9431.0
    Other Info
    Windows in English, additional user accounts in Finnish, German and Swedish.

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#3
1) The tv has only 1 HDMI input
2) I only see the normal resolutions.
3) Yes, my brother tested it and it worked immediately.


I now see 'HDMI not supported'
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Kari

Old geek, new tricks
Team Member
VIP Member
Pro User
#4
OK.

Turn the TV on, connect it to laptop using your HDMI cable. Open the Screen Resolution Tool, the TV should be shown there but is grayed out like the display #3 in below screenshot. Select it, then select Extend desktop to this display:

2015-04-11_13h24_58.png

It should work now.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY 17-1150eg
    CPU
    1.6 GHz Intel Core i7-720QM Processor
    Memory
    6 GB
    Graphics Card(s)
    ATI Mobility Radeon HD 5850 Graphics
    Sound Card
    Beats sound system with integrated subwoofer
    Monitor(s) Displays
    17" laptop display, 22" LED and 32" Full HD TV through HDMI
    Screen Resolution
    1600*900 (1), 1920*1080 (2&3)
    Hard Drives
    Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
    External: 2TB for backups, 3TB USB3 network drive for media
    Cooling
    As Envy runs a bit warm, I have it on a Cooler Master pad
    Keyboard
    Logitech diNovo Media Desktop Laser (bluetooth)
    Mouse
    Logitech MX1000 Laser (Bluetooth)
    Internet Speed
    50 MB VDSL
    Browser
    Maxthon 3.5.2., IE11
    Antivirus
    Windows Defender 4.3.9431.0
    Other Info
    Windows in English, additional user accounts in Finnish, German and Swedish.

TairikuOkami

Be nice to all, please?!
Pro User
Trnava

Posts
683
#5
1. Turn On TV's HDMI mode, then restart the computer.
2. Make sure, that TV is connected, then connect HDMI cable to the notebook.
3. If does not work automatically, try to change resolution/frequency of TV in laptop.

What kind of TV, do you have? Windows sets resolution to full HD usually, mine is HD ready only.
 

Attachments

My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#6
I have no visual anymore when connecting with the HDMI.

The tv is a kenmark tv model no: 19LVD03D for at my bed ;)

Edit: I have visual now by playing with some keys.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#7
1. Turn On TV's HDMI mode, then restart the computer.
2. Make sure, that TV is connected, then connect HDMI cable to the notebook.
3. If does not work automatically, try to change resolution/frequency of TV in laptop.

What kind of TV, do you have? Windows sets resolution to full HD usually, mine is HD ready only.
Tried, not supported on every possible resolution.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#8
OK.

Turn the TV on, connect it to laptop using your HDMI cable. Open the Screen Resolution Tool, the TV should be shown there but is grayed out like the display #3 in below screenshot. Select it, then select Extend desktop to this display:
It should work now.

It shows only vga option to connect with, but i have no vga input.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#9
Try the Intel HD Graphics Control Panel:

Capture.JPG

EDIT: Try hot keys Ctrl+Alt+F6
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#10

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#11
Beginning to wonder if it is the TV. Do you have another laptop to try with it?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#12
Like I said earlier, testes with my brothers laptop and that worked, same cable
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,393
#13
This is starting to sound like a "handshake" problem. Check out


Also here:
Connecting Your PC/Laptop to a TV Using HDMIWith more consumers using their PC or Laptop as a home theater source component, problems can arise when trying to connect an HDMI-equipped PC/Laptop to an HDMI-equipped TV. First, make sure that you go into your PC/Laptop settings and designate HDMI as the default output connection. If you can't get an image from your laptop to show up on your TV screen, try the following:
1. Try booting up your PC/Laptop with the HDMI cable connected to a TV that is on.
2. You can try booting up the PC/Laptop while the TV is off and then turn on the TV.
3. If the above options don't work, try booting up the PC/Laptop first, and, with the TV on, connect the HDMI cable to both the PC/Laptop and TV.
If all those options fail, if your TV has a VGA input, you may have to use that instead.
Final
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#14
I've played with the options of the Intel HD graphics program. Via one of those options I was finally able to get it done. My screen of my laptop is showing on my TV :D
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Kari

Old geek, new tricks
Team Member
VIP Member
Pro User
#15
That's good to know. Could you please tell which setting it was, what did you do to get it fixed?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY 17-1150eg
    CPU
    1.6 GHz Intel Core i7-720QM Processor
    Memory
    6 GB
    Graphics Card(s)
    ATI Mobility Radeon HD 5850 Graphics
    Sound Card
    Beats sound system with integrated subwoofer
    Monitor(s) Displays
    17" laptop display, 22" LED and 32" Full HD TV through HDMI
    Screen Resolution
    1600*900 (1), 1920*1080 (2&3)
    Hard Drives
    Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
    External: 2TB for backups, 3TB USB3 network drive for media
    Cooling
    As Envy runs a bit warm, I have it on a Cooler Master pad
    Keyboard
    Logitech diNovo Media Desktop Laser (bluetooth)
    Mouse
    Logitech MX1000 Laser (Bluetooth)
    Internet Speed
    50 MB VDSL
    Browser
    Maxthon 3.5.2., IE11
    Antivirus
    Windows Defender 4.3.9431.0
    Other Info
    Windows in English, additional user accounts in Finnish, German and Swedish.

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,434
#16
I restarted my laptop with the cable plugged in and the tv on.
Thanks to my brother I knew I couldn't have the cable fully plugged in, the cable only reacts if its a little bit loose.
In the options of the program Intel(R) HD Graphics I choose export to>clone display>integrated screen + digital tv:
d791d62014.jpg

Apology for the language in the screenshot, i can't change the language in the program.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Kari

Old geek, new tricks
Team Member
VIP Member
Pro User
#17
I restarted my laptop with the cable plugged in and the tv on.
Thanks to my brother I knew I couldn't have the cable fully plugged in, the cable only reacts if its a little bit loose.
In the options of the program Intel(R) HD Graphics I choose export to>clone display>integrated screen + digital tv:

Apology for the language in the screenshot, i can't change the language in the program.
Ik begrijp het Nederlands :).

OK, so it might have as simple as a bit faulty HDMI port, if as you say the cable must be "a bit loose". I have one HP Envy laptop like that, I need to insert the HDMI cable then take it a millimeter or so back.

Main thing is you got it sorted.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY 17-1150eg
    CPU
    1.6 GHz Intel Core i7-720QM Processor
    Memory
    6 GB
    Graphics Card(s)
    ATI Mobility Radeon HD 5850 Graphics
    Sound Card
    Beats sound system with integrated subwoofer
    Monitor(s) Displays
    17" laptop display, 22" LED and 32" Full HD TV through HDMI
    Screen Resolution
    1600*900 (1), 1920*1080 (2&3)
    Hard Drives
    Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
    External: 2TB for backups, 3TB USB3 network drive for media
    Cooling
    As Envy runs a bit warm, I have it on a Cooler Master pad
    Keyboard
    Logitech diNovo Media Desktop Laser (bluetooth)
    Mouse
    Logitech MX1000 Laser (Bluetooth)
    Internet Speed
    50 MB VDSL
    Browser
    Maxthon 3.5.2., IE11
    Antivirus
    Windows Defender 4.3.9431.0
    Other Info
    Windows in English, additional user accounts in Finnish, German and Swedish.

patargen

New Member
Posts
1
#18
solution for hdmi cable to tv has no sound on win 8.1

I have been struggling with this problem for months and have tried every suggestion I could find online and none worked in my case.
I have an HP laptop running Win 8.1.


but i FINALLY stumbled on the solution and will share it here ...

first, test your hdmi cable and make sure it is working properly. I have a second laptop (an Asus running Win 7) and connected that to my tv using my hdmi cable and the audio worked perfectly right away. so that ruled out any possible problems with my hdmi cable or my tv (note that my tv is a Philips and I will be referring to it in my solution described below).

the key is that you have to set your TV to be the DEFAULT device for playback sound. if you don't have this set, the audio will continue to come out of the default device, which is your computer ...

follow these exact steps in order:

1) connect your hdmi cable to your tv but not to the pc
2) turn on the tv (make sure that it is not muted) and set it to the hdmi source channel
3) OK, go back to your pc now ... you need to access your computer's Sound option ... you can get to it from the control panel/Sound option or directly from the speaker icon in the taskbar as described below)
4) RIGHT click the speaker in the bottom right of your pc screen, on the taskbar (you may need to customize your taskbar to force it to appear if it is not there already)
5) select "Playback devices" from the menu that appears
6) in the new window that appears labeled "Sound", note that there is one or more audio options there, but only one is the default (it is denoted by a green check mark)
7) you want to see your TV appear in this list, but it is not there and that is the crux of this problem
8) leave this Sound window open!
9) find a video that you want to watch on your tv, open it and start playing it
10) shrink the video window down enough so that it can be seen and the Sound window is next to it, completely visible as well at the same time
11) plug the hdmi cable into your pc jack - your pc screen image will now be on your tv
12) BUT if my solution works for you, when you look at the Sound window on your tv screen, it will now have one more playback device listed - your tv!! as I wrote earlier, I have a Philips brand tv and in my list of Sound playback devices, Philips is now in the list, whereas when I viewed this exact same window on the pc seconds earlier, it did not appear
13) highlight your tv device in the list and click "Set default". make sure the green check mark is now on the tv device in the list, instead of on your pc speaker device. then click OK to close this Sound window
14) your audio should now be coming from your tv, rather than your pc!!
15) note that you need to do this every time you want to project your pc screen image via the hdmi cable to your tv. but when you switch back to your pc, the audio automatically defaults back to the pc speakers and your tv disappears from the list of devices
16) also, once you test this and if it works for you, you can leave the hdmi cable plugged into your pc permanently (so you can ignore that instruction in step 1 above)

hope this works for some users, good luck :)

 

My Computer

System One

  • OS
    Win 8.1

Users Who Are Viewing This Thread (Users: 0, Guests: 2)