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HDDs not seen after resume from sleep - W8.1

lmod

Member
Member
Over the last week or so my system does not find the 3 spinner HDDs on resuming from sleep. My searching has not found a description of a similar issue. My system has 2 SSDs, (both single partition, the Intel 520 has w8.1 and all apps, the other SSD has W10TP) 3 HDDs, and 2 optical drives. On resume from sleep the 3 HDDs are missing, a reboot finds them again, and all is well till I put the system in sleep mode.
I am now not certain just when this issue began, I installed all the applicable November patch Tuesday updates, and the 2 out-of-band updates issued a week later. I also updated the Windows 10 Technical Preview when that was issued. The Windows 10 install is on a (single partition) separate SSD.
This issue also is present on resuming after sleep when running the Windows 10 TP.
I did not disconnect the other drives when updating W10. Could that be the culprit?
Motherboard is an ASUS P8Z77-V. I have reset the BIOS to "Optimized Defaults" - no change to this issue. All drives are visible in the BIOS screens, and on the Post screen.
My most recent image is nearly 2 months old (yes, I know I should image more frequently, but have been away.) So I'd like to find a fix to this issue without reverting that far back, if possible.
All suggestions appreciated. TIA
lmod
 

My Computer

System One

  • OS
    Windows 8.1 PRO with Media Centre Upgrade x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel i5 3570K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB
    Graphics Card(s)
    Gigabyte GeForce 650Ti+ Gigabyte GeForce 210
    Sound Card
    Creative X-Fi Elite
    Monitor(s) Displays
    2 x Samsung SMS24A50 / 1 x SamsungXL20
    Screen Resolution
    2 x 1920 x 1200 / 1 x 1600 x 1200
    Hard Drives
    Intel SSD 240GB;
    Hitachi HDS721010DLE630
    Seagate ST31000524AS 1 TB
    Samsung HD103SJ (1TB)
    Crucial 128GB m4 SSD
    PSU
    Corsair 600W
    Case
    CoolerMaster Storm
    Cooling
    Air - Fans
    Keyboard
    Microsoft 7000
    Mouse
    Microsoft 7000
    Internet Speed
    Very variable !
    Browser
    FF, Chrome, IE
    Antivirus
    Vipre Internet Security

Berton

Member
Power User
Have you tried disabling both Hibernation and Sleep in Power Options to see if that's where the problem lies? I find both features to be more problematic than they are worth, prefer the screen saver setting to blank the screen and the Windows key plus L to lock the screen.
 

My Computer

System One

  • OS
    WinXP, WinVista, Win7, Win8.1, Win10, Linux Mint 20
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Customs and 12 OEM/Brands
    CPU
    AMD and Intel

lmod

Member
Member
Yes, all sleep, hybrid sleep and hibernation options have been set to "Never" since this issue appeared. But without effect. It was my procedure to manually invoke sleep when I was finished with my computer for the day.
 

My Computer

System One

  • OS
    Windows 8.1 PRO with Media Centre Upgrade x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel i5 3570K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB
    Graphics Card(s)
    Gigabyte GeForce 650Ti+ Gigabyte GeForce 210
    Sound Card
    Creative X-Fi Elite
    Monitor(s) Displays
    2 x Samsung SMS24A50 / 1 x SamsungXL20
    Screen Resolution
    2 x 1920 x 1200 / 1 x 1600 x 1200
    Hard Drives
    Intel SSD 240GB;
    Hitachi HDS721010DLE630
    Seagate ST31000524AS 1 TB
    Samsung HD103SJ (1TB)
    Crucial 128GB m4 SSD
    PSU
    Corsair 600W
    Case
    CoolerMaster Storm
    Cooling
    Air - Fans
    Keyboard
    Microsoft 7000
    Mouse
    Microsoft 7000
    Internet Speed
    Very variable !
    Browser
    FF, Chrome, IE
    Antivirus
    Vipre Internet Security

The Doctor

Member
Member
I have exactly the same problem.
My two spinner HDDs are not accessible after resuming from sleep.

The problem only started yesterday.

I dual boot Windows 8.1 and 10 and the problem occurs in both operating systems.

I changed the SATA cables but it made no difference.
 

My Computer

System One

  • OS
    Windows 10 & 8.1 64-bit, Kubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Manufacturer: Me
    CPU
    Intel Core i7 3770K
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    G.Skill ARES DDR3 1600 - 3 x 4GB
    Graphics Card(s)
    ASUS HD7770-DC-1GD5-V2
    Sound Card
    on board
    Monitor(s) Displays
    ASUS PB278Q PLS LED LCD 6ms
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 500GB SSD 840 EVO
    2 x Seagate SATA3 2TB Barracuda 64mb Cache
    PSU
    Corsair HX-650
    Case
    Cooler Master Centurion 5 II
    Cooling
    Cooler Master Hyper 212 Plus
    Keyboard
    Logitech Internet 350
    Mouse
    MS Wireless Laser Mouse 5000
    Internet Speed
    100Mb down /2.4Mb up
    Browser
    IE11, Firefox
    Antivirus
    Norton Internet Security
    Other Info
    Leadtek DTV2000DS Dual HD TV Tuner
    USB3 kit for 2 front panel USB3 ports

Xx3qmxX

Member
Member
Then it is probably your Mother Board.
 

My Computer

System One

  • OS
    Windows 8 (Will go to 10)
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavillion 15-n090sa
    CPU
    AMD A8-4555M APU
    Motherboard
    Hewlett Packard 216B
    Memory
    8Gb (2x4Gb) DDR3 @ 1366Mhz
    Graphics Card(s)
    AMD Radeon HD 7600G 768Mb @ 668Mhz
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    15" Smart Touch Display
    Screen Resolution
    1366x768 pixels
    Hard Drives
    1TB 2.5" HDD
    PSU
    HP Battery..
    Case
    HP Pavilion 15, 15" Silver Shell
    Cooling
    2 Noisy Fans
    Keyboard
    GB Keyboard
    Mouse
    Dual Button Mouse
    Internet Speed
    1Mbps Down 100Kbps Up
    Browser
    Google Chrome
    Antivirus
    Windows FireWall

lmod

Member
Member
Thanks for the replies. I see The Doctor also has an ASUS mobo of the same family as mine, but a higher spec version. I have never used any Linux OS, so know nothing about them, but google sez that later versions do support S3 (suspend to RAM.)
@ The Doctor, do your Linux installations support S3? If so, do they resume from sleep OK with all drives seen?
 

My Computer

System One

  • OS
    Windows 8.1 PRO with Media Centre Upgrade x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel i5 3570K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB
    Graphics Card(s)
    Gigabyte GeForce 650Ti+ Gigabyte GeForce 210
    Sound Card
    Creative X-Fi Elite
    Monitor(s) Displays
    2 x Samsung SMS24A50 / 1 x SamsungXL20
    Screen Resolution
    2 x 1920 x 1200 / 1 x 1600 x 1200
    Hard Drives
    Intel SSD 240GB;
    Hitachi HDS721010DLE630
    Seagate ST31000524AS 1 TB
    Samsung HD103SJ (1TB)
    Crucial 128GB m4 SSD
    PSU
    Corsair 600W
    Case
    CoolerMaster Storm
    Cooling
    Air - Fans
    Keyboard
    Microsoft 7000
    Mouse
    Microsoft 7000
    Internet Speed
    Very variable !
    Browser
    FF, Chrome, IE
    Antivirus
    Vipre Internet Security

The Doctor

Member
Member
Hi Imod,

I am starting to narrow the problem down a bit.

I have noticed that that if either Windows 8 or Windows 10 doesn't shut down cleanly, then whatever OS I boot up next has problems reading the secondary D: and E: disks. In this circumstance, Linux reports that the file system on these disks is unclean.

If I reboot and start either Windows 8.1 or 10, shut down cleanly and then boot into Linux, it sees the secondary disks as perfectly OK.

Linux has been OK with S3 sleep so far.
 

My Computer

System One

  • OS
    Windows 10 & 8.1 64-bit, Kubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Manufacturer: Me
    CPU
    Intel Core i7 3770K
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    G.Skill ARES DDR3 1600 - 3 x 4GB
    Graphics Card(s)
    ASUS HD7770-DC-1GD5-V2
    Sound Card
    on board
    Monitor(s) Displays
    ASUS PB278Q PLS LED LCD 6ms
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 500GB SSD 840 EVO
    2 x Seagate SATA3 2TB Barracuda 64mb Cache
    PSU
    Corsair HX-650
    Case
    Cooler Master Centurion 5 II
    Cooling
    Cooler Master Hyper 212 Plus
    Keyboard
    Logitech Internet 350
    Mouse
    MS Wireless Laser Mouse 5000
    Internet Speed
    100Mb down /2.4Mb up
    Browser
    IE11, Firefox
    Antivirus
    Norton Internet Security
    Other Info
    Leadtek DTV2000DS Dual HD TV Tuner
    USB3 kit for 2 front panel USB3 ports

lmod

Member
Member
Hi Imod,

I am starting to narrow the problem down a bit.

I have noticed that that if either Windows 8 or Windows 10 doesn't shut down cleanly, then whatever OS I boot up next has problems reading the secondary D: and E: disks. In this circumstance, Linux reports that the file system on these disks is unclean.

If I reboot and start either Windows 8.1 or 10, shut down cleanly and then boot into Linux, it sees the secondary disks as perfectly OK.

Linux has been OK with S3 sleep so far.

I think your observation that Linux is OK resuming from S3 absolves the motherboard. When you say, "shut down cleanly" do you mean that you shut down the system completely, rather than going into sleep mode? A "Restart" or a complete shutdown, and a power button start from the "off" state has always recovered the drives that are missing when I resume my system from S3.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 PRO with Media Centre Upgrade x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel i5 3570K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB
    Graphics Card(s)
    Gigabyte GeForce 650Ti+ Gigabyte GeForce 210
    Sound Card
    Creative X-Fi Elite
    Monitor(s) Displays
    2 x Samsung SMS24A50 / 1 x SamsungXL20
    Screen Resolution
    2 x 1920 x 1200 / 1 x 1600 x 1200
    Hard Drives
    Intel SSD 240GB;
    Hitachi HDS721010DLE630
    Seagate ST31000524AS 1 TB
    Samsung HD103SJ (1TB)
    Crucial 128GB m4 SSD
    PSU
    Corsair 600W
    Case
    CoolerMaster Storm
    Cooling
    Air - Fans
    Keyboard
    Microsoft 7000
    Mouse
    Microsoft 7000
    Internet Speed
    Very variable !
    Browser
    FF, Chrome, IE
    Antivirus
    Vipre Internet Security

The Doctor

Member
Member
Yes, confirming "reboot" means shutdown and restart, not sleep.

I recognise dual booting two different versions of Windows can cause problems, but I never had any problems dual booting Windows 7 and 8 as long as I didn't access the Win 8 system partition from Win 7 and vice versa.

In our case I am more inclined to suspect one of the following:

- an incorrect setting in the BIOS. My fiddling with the Secure Boot and Compatibility settings hasn't made any difference so far.

- the BIOS itself may be due for an update. My board's last BIOS update was 16-Sep-2013.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 & 8.1 64-bit, Kubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Manufacturer: Me
    CPU
    Intel Core i7 3770K
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    G.Skill ARES DDR3 1600 - 3 x 4GB
    Graphics Card(s)
    ASUS HD7770-DC-1GD5-V2
    Sound Card
    on board
    Monitor(s) Displays
    ASUS PB278Q PLS LED LCD 6ms
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 500GB SSD 840 EVO
    2 x Seagate SATA3 2TB Barracuda 64mb Cache
    PSU
    Corsair HX-650
    Case
    Cooler Master Centurion 5 II
    Cooling
    Cooler Master Hyper 212 Plus
    Keyboard
    Logitech Internet 350
    Mouse
    MS Wireless Laser Mouse 5000
    Internet Speed
    100Mb down /2.4Mb up
    Browser
    IE11, Firefox
    Antivirus
    Norton Internet Security
    Other Info
    Leadtek DTV2000DS Dual HD TV Tuner
    USB3 kit for 2 front panel USB3 ports

lmod

Member
Member
Well, the BIOS is 'old' - I also have version 2104 dated 2013 09 16. And that is the latest offered by ASUS. But I hadn't made any changes to the BIOS for a long time, certainly well before this issue surfaced. I wonder if the system is storing some flag when going into sleep that is misread when resuming.
 

My Computer

System One

  • OS
    Windows 8.1 PRO with Media Centre Upgrade x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel i5 3570K
    Motherboard
    Asus P8Z77-V
    Memory
    16GB
    Graphics Card(s)
    Gigabyte GeForce 650Ti+ Gigabyte GeForce 210
    Sound Card
    Creative X-Fi Elite
    Monitor(s) Displays
    2 x Samsung SMS24A50 / 1 x SamsungXL20
    Screen Resolution
    2 x 1920 x 1200 / 1 x 1600 x 1200
    Hard Drives
    Intel SSD 240GB;
    Hitachi HDS721010DLE630
    Seagate ST31000524AS 1 TB
    Samsung HD103SJ (1TB)
    Crucial 128GB m4 SSD
    PSU
    Corsair 600W
    Case
    CoolerMaster Storm
    Cooling
    Air - Fans
    Keyboard
    Microsoft 7000
    Mouse
    Microsoft 7000
    Internet Speed
    Very variable !
    Browser
    FF, Chrome, IE
    Antivirus
    Vipre Internet Security

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