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HDD got frozen need help badly

jadedlight

New Member
3days ago..
i woke up then opened my acer aspire v5 laptop on my sleepy head i saw nothing but loading screen.. checked the bios and i can see the HD FROZEN! tried everything possible and what i can find in the Web.. acer recovery wont show up (alt + f10), CMD showing X: and when i use diskpart show X: and only the D drive(its the cdrom), tried refresh from recovery say driver locked and used the remove HDD and boot with no HDD tried everything i can find :( sadly cant fix it.. can someone help me on this..
 

My Computer

System One

  • OS
    windows 8

broe23

Retired from the grind
VIP Member
Pro User
Did you try taking the cover off of the bottom of the laptop, to see if you can hear it spin up? If not, yes it is dead and now all you can do is go get a SSD to replace. Your battery will last longer with the SSD, than the Platter.

Unless there are really important documents on that drive. Sending it off for data recovery is pretty costly.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

ArazelEternal

Prince of Darkness
Power User
If its spinning but still not reading, I wonder if the heads failed for some reason, or if the controller PCB on the drive itself died. Either way the thing to do would be replace the drive.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium

hydranix

New Member
Member
Umm, you booted into a recovery with a command prompt?

Did you use a recovery on a CD or a USB device
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

broe23

Retired from the grind
VIP Member
Pro User
i will try to get a new one and throw some updates here.. any advice on what i should get?
You can get the Crucial M500 240 gb SSD for a really good steal these days. Newegg.com has some deals. Amazon is running a sale on July 15th for Prime members.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

mikeytg

New Member
Pro User
Under some conditions my bios will say that the Hard Drive password is "frozen", is that what you are seeing? If so then it may be waiting for a password. Are you seeing a small dialog in the middle of the screen? If so, (possibly hit enter first) enter the password. Here is some help from acer on clearing this condition:

BIOS password frozen
 

My Computer

System One

  • OS
    Windows 8.1 consumer 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core I5
    Memory
    6 GB
    Hard Drives
    Spinning/SSD hybrid 500GB/20GB
    Mouse
    ELAN Trackpad
    Internet Speed
    18mbs/5mbs
    Browser
    Chrome
    Antivirus
    Windows Defender

broe23

Retired from the grind
VIP Member
Pro User
if i change the HDD do i still need to buy a windows 8 format disk or can i use it straight on my laptop and would it automatically install from there?
No you do not need a new key. I actually use EaseUS Todo Workstation in these kinds of instances. Especially that you are going from one size of hard drive, to a different size.

Most installs of 8 I have cloned, are not even 100 GB. Last one I did was maybe 85 gb in size.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

jadedlight

New Member
if i change the HDD do i still need to buy a windows 8 format disk or can i use it straight on my laptop and would it automatically install from there?
No you do not need a new key. I actually use EaseUS Todo Workstation in these kinds of instances. Especially that you are going from one size of hard drive, to a different size.

Most installs of 8 I have cloned, are not even 100 GB. Last one I did was maybe 85 gb in size.

what do i do now i dont have a format cd or anything :/ store is miles away from me :/
 

My Computer

System One

  • OS
    windows 8
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