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Solved Hard Freeze while rendering video - Otherwise okay


#1
Greetings,

I hope you are all having a great summer. I was until my computer started hanging during video rendering :(

I've attached the logs generated by the DM log collector tool.

Here is the short version ...

I successfully do quite a lot of thrashing around on my computer. XAMPP server for web development, Adobe CC 2015 for video and graphic work, and some gaming. Mainly World of Tanks/Warships and BF4.

Most of my video work is for hockey teams so I am regularly rendering long clips from 20 to 65 minutes in long. 1-2 GB in size.

Rendering video is starting to cause some frequent crashes. I can edit okay but the final renders are hanging. Not a BSOD but a locked up computer and I have to do a forced restart.

As well as Premiere and After Effects, I sometimes us a small app to batch merge video files called Aunsoft Video Converter which for the past 2 years has worked great and it acknowledges the CUDA cores on my eVGA 660 Ti video card.

Premiere CC also recognizes the CUDA cores and allows me to turn on the Mercury Playback Engine for GPU acceleration.

Short of rebuilding my system I'm not sure what to try in the troubleshooting department. I'm hoping someone on the forum can help get me pointed in the right direction.

Thanks a lot,
Randy (Crane385)

View attachment 63771
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    DIY
    CPU
    AMD 9370
    Motherboard
    ASUS Sabertooth 990FX R2.0
    Memory
    G.SKILL Ripjaws X Series 240-Pin DDR3 1600 (4 x 8GB)
    Graphics Card(s)
    eVGA NVidia 660 Ti
    Sound Card
    Reaktek - onboard
    Monitor(s) Displays
    Samsung P2770, Asus VK245H
    Screen Resolution
    1920 x 1080 X 2
    Hard Drives
    Seagate SSD, boot, WD Black 2TB, WD Black 4TB, ADATA SSD (use for scratch disk). WD Green and Seagates in external eSata Dock. Also 2 WD external book drives. 1.5 and 3.0 TB
    PSU
    Corsair AX850
    Case
    Coolermaster 932 HAF
    Cooling
    Noctua D14 Air Cooler
    Keyboard
    Corsair Vengence K70
    Mouse
    Logitech G600
    Internet Speed
    High Speed / Fibre Hybrid 150 dn, 15 up
    Browser
    Firefox, Chrome
    Antivirus
    Vipre Internet Security

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi,




I am extremely sorry that this thread was not attended to. There are not many people in this field.




In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.




Regards,
Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
#3
Hi Pranav,

Thanks for your reply. I eventually linked my freezing problems back to heat. My CPU was going over 80C.

I run a Noctua NH D14 air cooler and I replaced the thermal paste and changed the rear case fan to one with a higher RPM. 2000 to be specific. These 2 changes made about a 10 degree difference but I would occasionally still get a hang as the CPU temp would hit around 72C. So I decided to try an all in one water cooler and installed a Corsair h100i. This has been much better. My render temps now stabilize at around 63 to 64C. I'm still going to add some more case fans and experiment with different air flow directions to see if I can improve that but at least now I can work with it.

The other thing I've learned from this is that the AMD 9370 CPU I'm using simply runs really hot. Too damn hot! I mean right out of the box its overclocked. I knew this when I built my current system but I thought the Noctua would handle it. I was wrong. Definitely going with an i7 next time.

Regards,
Randy (aka Crane358)
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    DIY
    CPU
    AMD 9370
    Motherboard
    ASUS Sabertooth 990FX R2.0
    Memory
    G.SKILL Ripjaws X Series 240-Pin DDR3 1600 (4 x 8GB)
    Graphics Card(s)
    eVGA NVidia 660 Ti
    Sound Card
    Reaktek - onboard
    Monitor(s) Displays
    Samsung P2770, Asus VK245H
    Screen Resolution
    1920 x 1080 X 2
    Hard Drives
    Seagate SSD, boot, WD Black 2TB, WD Black 4TB, ADATA SSD (use for scratch disk). WD Green and Seagates in external eSata Dock. Also 2 WD external book drives. 1.5 and 3.0 TB
    PSU
    Corsair AX850
    Case
    Coolermaster 932 HAF
    Cooling
    Noctua D14 Air Cooler
    Keyboard
    Corsair Vengence K70
    Mouse
    Logitech G600
    Internet Speed
    High Speed / Fibre Hybrid 150 dn, 15 up
    Browser
    Firefox, Chrome
    Antivirus
    Vipre Internet Security

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#4
Hi Randy ^_^,

Thanks for posting back with the valuable information. I am sure this would help a lot with the future visitors ^_^


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!