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Solved had to replace a dead hard drive butmoving 1 set of file


commander

Member
Member
Posts
298
#1
my Norton files are still on the computer. so is there a way to move these files to somewhere so I can turn then on? t think that's how it works.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    dell i660s-5390bk
    CPU
    1tb
    Memory
    8gb
    Graphics Card(s)
    intel
    Browser
    msn.com
    Antivirus
    norton
#3
If it's dead then no even if you could get the files you would be missing reg entries so it wouldn't work
...and end-user will have reinstall those Norton tools to get them turned back on.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
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    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Posts
620
#4
It depends on which drive you had to replace and where Norton was installed. And since you said these files are still on your computer after replacing the drive, that would suggest you had more than one drive installed.

So we need more information about your computer and how it was and how it is currently setup.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
#5
Itaregid, thanks for reminding me that end-user might have OS on C and Norton elsewhere :) However, if end-user moves Norton files, that would "bust" the Norton registry material, correct?
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine

commander

Member
Member
Posts
298
#7
ok, I went to Norton and downloaded th.3pg as instructed it then downloaded something called "delete and reinstall". but it found nothing
no Norton. yet Norton downloader and Norton are there, but just the title, so soft wear. am still getting the around on the website so I sending a snail telling them that 1 of the questions they should have is "did you replace a hard drive and now can't get your Norton up and running?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    dell i660s-5390bk
    CPU
    1tb
    Memory
    8gb
    Graphics Card(s)
    intel
    Browser
    msn.com
    Antivirus
    norton
Posts
620
#8
If me, I would just delete the folders. It seems clear Windows is not aware of them so deleting the folders will cause no harm and will free up disk space if there are any files in them. Then use Windows Defender and perform supplemental scans with MBAM.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop