Graphic Problems (?) in Windows 8

htmlcc92

New Member
Messages
3
I just bought an HP Pavillion 15 Notebook PC (Windows 8 64-bit, AMD A6-5350M APU with Radeon HD Graphics).

When I open up an Office product (Office 365 for University), or open up Internet Explorer (I use IE 10.0.9200.16484), I get weird things on the screen.

The first photo is what it looks like when I open Excel:
9226694518_a28471ec4d_z.jpg (larger size: office-problem | Flickr - Photo Sharing!)

The second is what a Google Map image looks like on the National Weather Service website:
9226816252_f1e857a9d7.jpg(larger size: 2 | Flickr - Photo Sharing!)

The third is if I look at a page on Wikipedia:
9226909206_c784394706_b.jpg(larger size: 1 | Flickr - Photo Sharing!)

(And sorry if this is the wrong place, I just didn't know where to put it because I don't know what kind of a problem it is)
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    Memory
    4.00 GB
    Browser
    IE 10
    Antivirus
    Microsoft Security Essentials

JustATest

Expelled
Messages
1,093
Wow! Sure looks like some kind of driver issue at first glance. Now, if I were in your shoes, I would go here:

HP Pavilion 15 Notebook PC series

Then click on the link for your specific model and download (and reinstall) the graphics drivers. FYI, I have seen similar issues when one allows Windows Update to "update device drivers." Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

htmlcc92

New Member
Messages
3
Well, I downloaded the drivers again, and restarted the computer, and actually, the problem seems worse now, because now even the Welcome Screen doesn't display properly, and neither do websites like MSN or Facebook. And still the same with Office.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    Memory
    4.00 GB
    Browser
    IE 10
    Antivirus
    Microsoft Security Essentials

whest

New Member
Member
Messages
122

My Computer

System One

  • OS
    Windows 8 64bit Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Notebook N53SV Series
    CPU
    Intel(R) Core(TM)i7-2630 CPU @ 2.0GHz /turbo 2.9Hz
    Motherboard
    Intel® HM65 Express Chipset
    Memory
    4GB
    Graphics Card(s)
    GT540M
    Sound Card
    realtek
    Screen Resolution
    1366/768
    Hard Drives
    Seagate 500gb 5400
    Keyboard
    microsoft wireless keyboard 3000 v2
    Mouse
    microsoft wieless mouse 5000
    Internet Speed
    13/16mbs
    Browser
    IE Firefox Chrome
    Antivirus
    Windows Defender

XweAponX

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3,908
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Sloe Deth, Californicatia
You have any way to test your Graphics Card? Like one of those programs that run through the gamut of video output? I used to use Passmark Performance Test for that, but I havent updated the program for a long time, they ought to have a trial version at least.

PassMark PerformanceTest - PC benchmark software
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Metalmania31

Member
Member
Messages
79
While the laptop is on if you move the screen does the image flicker? You might have a either bad cable or a loose cable. Or like the others said a driver issue.
 

My Computer

System One

  • OS
    Win8.1 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    Intel Core I5 3570K 3.4Ghz w/ Zalman CNPS9900NT RT
    Motherboard
    MSI Z77A-G45 Gaming
    Memory
    G.Skill F3-12800CL9D-8GbXL ; 4Gx2
    Graphics Card(s)
    EVGA GTX 770 Superclocked
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    Dual ViewSonic VX2770Smh-LED Black 27" IPS-Panel
    Screen Resolution
    1920x1080
    Hard Drives
    Intel 730 Series SSD 240GBx2 RAID0 Win8.1Pro 6GB/s Sata III
    Intel 320 Series SSD 600GBx2 RAID0 Games 3GB/s Sata II
    Kingston Hyper X 240GB SSD Itunes Drive 6GB/s Sata III
    Western Digital Scorpio Black 1TB - Docked via Esata
    PSU
    Cooler Master GX 750W
    Case
    Corsair Vengence C70
    Cooling
    120mm, 140mm.
    Keyboard
    Corsair Vengence K70
    Mouse
    Logitech G500 Laser
    Internet Speed
    Generally 50/Mbps+
    Browser
    Firefox, Chrome, IE
    Other Info
    Samsung Bluray Optical Drive
    WD 1tb storage backup with Thermatake dock
    Sennheiser 558 Headphones
    Swan M50W 2.1 speakers
    Netgear WNDR4500

JustATest

Expelled
Messages
1,093
If the driver reinstall didn't work and you just bought it new, I would return it pronto for either a new laptop or a refund.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

XweAponX

New Member
VIP Member
Pro User
Messages
3,908
Location
Sloe Deth, Californicatia
Also, does the laptop have any HDMI or SVGA output? Try plugging it in to an external monitor, and see if the problem is transferred over to that. Is it just on these programs that it looks like this? Most modern Video Drivers have separate settings you can choose for specific apps, try messing with those.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

htmlcc92

New Member
Messages
3
It did have slightly different shapes if I moved the laptop screen.

It has HDMI and VGA outputs.

I just exchanged it for the same model laptop at Costco today, and this new one (the one I'm using right now to type this) is working just fine.

Thanks, everybody, for all your help!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    Memory
    4.00 GB
    Browser
    IE 10
    Antivirus
    Microsoft Security Essentials
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