Yesterday I started to notice some issues when attempting to play movies on my PC and then when I attempted to launch an online game. My screen started to "snow" and the movie froze. I tried various players i.e. media player & VLC etc. and the same static appeared. In fact, my PC froze and I had to reboot. A message appeared at the bottom right of the screen (screen shot attached). I deleted my graphic driver and reinstalled the latest version thinking that would resolve the problem but sadly it didn't.
I'm able to watch youtube videos & streaming videos without any issues and I can open image files without any problems either. The only issues that I have noticed are video files & the game I have. In fact, playing around with some movies I have, I did notice that when I played the movie and maximized the window the movie played flawlessly and I was able to pause, FF and stop & start etc. The problem surfaces when I attempt to adjust the movie window size by manually changing the size on my monitor. When I click "start" on the movie it opens and plays perfectly. The "snow" & system freeze only manifests when I try to incrementally resize the video window.
Today, I opened a Word doc. and the same "snow" effect appeared briefly and then disappeared. I also tried to start a video with VLC player and it froze my PC immediately.
I have done all the troubleshooting I can think of and I'm now suspecting it may be a virus but before resorting to a reformat I wanted to see if there may be some other issue/s that I have overlooked. If anybody has any thoughts to share I would appreciate hearing from you.
Thank you.
I'm able to watch youtube videos & streaming videos without any issues and I can open image files without any problems either. The only issues that I have noticed are video files & the game I have. In fact, playing around with some movies I have, I did notice that when I played the movie and maximized the window the movie played flawlessly and I was able to pause, FF and stop & start etc. The problem surfaces when I attempt to adjust the movie window size by manually changing the size on my monitor. When I click "start" on the movie it opens and plays perfectly. The "snow" & system freeze only manifests when I try to incrementally resize the video window.
Today, I opened a Word doc. and the same "snow" effect appeared briefly and then disappeared. I also tried to start a video with VLC player and it froze my PC immediately.
I have done all the troubleshooting I can think of and I'm now suspecting it may be a virus but before resorting to a reformat I wanted to see if there may be some other issue/s that I have overlooked. If anybody has any thoughts to share I would appreciate hearing from you.
Thank you.
My Computer
System One
-
- OS
- 8.0
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP