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Graphic card issue... or is it?


Earlier today I started to notice some issues when attempting to play movies on my PC and then when I attempted to launch an online game. My screen started to "snow" and the movie froze. I tried various players i.e. media player & VLC etc. and the same static appeared. In fact, my PC froze and I had to reboot. A message appeared at the bottom right of the screen (screen shot attached). I deleted my graphic driver and reinstalled the latest version thinking that would resolve the problem but sadly it didn't.

I'm able to watch youtube videos & streaming videos without any issues and I can open image files without any problems either. The only issues that I have noticed are video files & the game I have. In fact, playing around with some movies I have, I did notice that when I played the movie and maximized the window the movie played flawlessly and I was able to pause, FF and stop & start etc. The problem surfaces when I attempt to adjust the movie window size by manually changing the size on my monitor. When I click "start" on the movie it opens and plays perfectly. The "snow" & system freeze only manifests when I try to incrementally resize the video window.

I have done all the troubleshooting I can think of and I'm now beginning to suspect it may be a virus but before resorting to a reformat I wanted to see if there may be some other issue/s that I have overlooked. If anybody has any thoughts to share I would appreciate hearing from you.

Thank you.

My Computer

System One

  • OS
    Computer type
    System Manufacturer/Model


Active Member
Power User
It could just be a Video RAM problem. Plug-In video cards have the ram on-board, so to clean it, you pretty well have to clean the entire board.
I just wash mine in warm water with a good detergent, like DAWN, using an old toothbrush to scrub around the ram chips. Don't forget to thoroughly clean the edge connector.

If the video is ON-Board, then the system RAM subs as the Video Ram, and it too can be taken out and washed.
After a thorough cleaning, a rinse in warm water, followed by a second rinse in Denatured Alcohol, followed up by a thorough drying, is required before putting the board back in the PC.
I've used this technique many, many, many, times over the years to solve weird video problems.
* Washing us usually the last step in PC-Board manufacture. (I only know that, because I used to make PC boards)

Good Luck,
TM :cool:

My Computer

System One

  • OS
    Computer type
    System Manufacturer/Model
    Home Made
    AMD 8 Core
    Gigabyte, Ultra Durable, GA-970A-DSP3
    Crucial, 8GB
    Graphics Card(s)
    AMD Radeon HD 5450 (2 GB)
    Sound Card
    On Board
    Monitor(s) Displays
    24" LG
    Hard Drives
    Sandisk, SSD 120GB, 8TB Seagate backup drive
    Antec Earthwatts, 650
    Pac-Man Case
    HP Professional
    GearHead Wireless
    Internet Speed
    5 Meg
    Other Info
    Using Classic Shell on Win-8.1 /pro/64

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