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GPU Set up application failing to start


Posts
3
#1
Hi, I just finished building my new computer
My gpu is XFX R9 290x Radeon installed correctly fans react when computer is turned on
I'm having a problem starting the set up installation from the provided disc, it seems to not respond when I try to open it.

Does anyone know if this card is compatible with Windows 8?
If so is the set up application not responding because I need to find the correct driver online?

Any help would be really appreciated I'm new to windows 8 and the employee that sold me it told me they fixed there issue with Video card compatibility

-Maxx
 

My Computer

System One

  • OS
    Windows 8.1-64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel(R) Core(TM) i7-4770k CPU @ 3.50GHz
    Motherboard
    Asus Z87 Pro
    Memory
    G. SKill Ripjaws X series 8GB (4 x 2GB)
    Graphics Card(s)
    XFX R9 290X Radeon Graphics Card
    Sound Card
    Generic AMD/Realtek HD
    Monitor(s) Displays
    Acer G205HV
    Screen Resolution
    1600 x 900
    Hard Drives
    Seagate 2TB Hybrid Drive
    PSU
    EVGA Supernova 750 G2
    Case
    Cooler Master HAF 932 Blue Edition
    Cooling
    Thermaltake Frio Extreme
    Keyboard
    Logitech G510 Gaming Keyboard
    Mouse
    Naga Razer Epic
    Browser
    Chrome

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#2
Welcome to the forum!

I would download the latest drivers from here: Download Drivers

Would also advise updating to 8.1 as soon as you can. Would do it before you make a lot of system changes.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Posts
3
#3
Appreciate it yea I bought Windows 8.1 forgot to mention that haha
Seems to be working now I just ran compatibility trouble shoot and it launched right after I'll download the latest once I solve my internet issues haha
Thanks again + rep incoming
 

My Computer

System One

  • OS
    Windows 8.1-64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel(R) Core(TM) i7-4770k CPU @ 3.50GHz
    Motherboard
    Asus Z87 Pro
    Memory
    G. SKill Ripjaws X series 8GB (4 x 2GB)
    Graphics Card(s)
    XFX R9 290X Radeon Graphics Card
    Sound Card
    Generic AMD/Realtek HD
    Monitor(s) Displays
    Acer G205HV
    Screen Resolution
    1600 x 900
    Hard Drives
    Seagate 2TB Hybrid Drive
    PSU
    EVGA Supernova 750 G2
    Case
    Cooler Master HAF 932 Blue Edition
    Cooling
    Thermaltake Frio Extreme
    Keyboard
    Logitech G510 Gaming Keyboard
    Mouse
    Naga Razer Epic
    Browser
    Chrome

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#4
Glad to help and thank you for the rep also. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

blackroseMD1

New Member
VIP Member
Member
San Diego, CA

Posts
178
#5
With GPUs especially, it's always best to just grab the newest drivers from the AMD (or Nvidia) website. The ones that come on the DVD are usually months old.
 

My Computer

System One

  • OS
    Windows 10 Tech Preview 10041 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built
    CPU
    AMD FX-8350 8-core Black Edition @ 4.0 Ghz (4.2 Turbo)
    Motherboard
    Gigabyte GA-990FXA-UD3
    Memory
    16GB DDR3 1333
    Graphics Card(s)
    Asus R9 290 DirectCU II OC, Gigabyte R9 290 Windforce OC in Xfire
    Sound Card
    Integrated w/ Creative A250 2.1 speakers
    Monitor(s) Displays
    Main: Asus VN289H 28" Secondary: Acer G246HL 24"
    Screen Resolution
    3840x1080
    Hard Drives
    128 GB SanDisk Ultra Plus (Windows drive)

    240 GB Crucial M500 SSD (Data drive)

    1 TB WDC WD10EACS 7200RPM HDD (Data drive)

    2 TB Seagate Expansion Desktop external HDD (Backup drive)
    PSU
    900w Antec HCG-900
    Case
    Raidmax Agusta Full ATX
    Cooling
    Corsair H80 liquid
    Keyboard
    Cooler Master Devastator KB24
    Mouse
    Cooler Master Devastator MS2K 1000/1600/2000 DPI
    Internet Speed
    100 Mbps cable
    Browser
    Chrome

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