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Solved Games will not open


John Darne

Member
Member
Cape Town

Posts
13
#1
Maybe you can help with this. I always play the Mahjong game shown at the top right hand corner of the attached screen capture I made. I got the game from the Windows shop last year and paid extra for 500 extra games on it. It has always worked perfectly. But today when I wanted to play it, nothing happened when I pressed on the icon – the icon went in but nothing happened. I re-booted and tried again, over and over, still nothing. Same thing with the Mahjong one at the bottom called “Castle.”
I went to the Windows shop and tried to download it again, but it said I already owned it so it wouldn’t download. Is there any way to uninstall it and then download again, or do you know what else I can try.
 

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My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    GZ-MI-320W - Gigabyte M1 4-in-1 320W
    CPU
    BX80637133240-Intel core 13 3240 - 3.4Ghz 3MB cache SKT 1155
    Motherboard
    GA-H77M-D3H-Gigabyte H77-D3H IVY Bridge Series
    Memory
    JM1333KLN-4G - Transend 4GB Jetram DDR3 1333 DIMM 9-9-9
    Graphics Card(s)
    Built into motherboard
    Browser
    IE 10, Firefox 20.0.1, Chrome
    Antivirus
    AVG free

John Darne

Member
Member
Cape Town

Posts
13
#3
I really should look at the screen properly. When I wanted to uninstall an App, I was looking in Control Panel. I never thought of right clicking on the App and checking the screen for an uninstall button. Problem solved. I re-in stalled the App and it now works. Grateful thanks!!
 

My Computer

System One

  • OS
    Windows 8 professional
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    GZ-MI-320W - Gigabyte M1 4-in-1 320W
    CPU
    BX80637133240-Intel core 13 3240 - 3.4Ghz 3MB cache SKT 1155
    Motherboard
    GA-H77M-D3H-Gigabyte H77-D3H IVY Bridge Series
    Memory
    JM1333KLN-4G - Transend 4GB Jetram DDR3 1333 DIMM 9-9-9
    Graphics Card(s)
    Built into motherboard
    Browser
    IE 10, Firefox 20.0.1, Chrome
    Antivirus
    AVG free

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