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Solved Frequent, random reboots with Event 41, Kernel-Power


rassilon

New Member
Vermont

Posts
19
#1
Starting on June 5, 2015, my system has been rebooting randomly without warning. Most of time, a memory dump is not created. I have done some diagnostics on my own:


  • SFC /SCANNOW reports no errors.
  • Dism /Online /Cleanup-Image /RestoreHealth reports no errors
  • CHKDSK /F reports no errors
  • Windows Memory Diagnostic reports no errors
  • Microsoft's Verifier gave two BSOD's in a row, after which my BIOS triggered a system restore automatically to disable it
  • I cannot restore to an earlier date, as the only restore point was the manual one I created before running Verifier. I'd love to know why the other restore points are missing.

I've run your data-gathering app and attached the results to this message. This is extremely troubling, as I rely on this computer for a living, and it's barely 6 months old. The crashes are fairly random, and most simply reboot the PC or freeze it without generating a bugcheck code.

Update: After more memory dumps, I have a random selection of errors to go with the random crashes:


  • BAD_POOL_HEADER
  • DPC_WATCHDOG_VIOLATION
  • IRQL_NOT_LESS_OR_EQUAL
  • KERNEL_SECURITY_CHECK_FAILURE
  • KMODE_EXCEPTION_NOT_HANDLED
  • MEMORY_MANAGEMENT
  • NTFS_FILE_SYSTEM
  • PAGE_FAULT_IN_NON-PAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION

Furthermore, my restore points continue to vanish. I'm uninstalled Diskeeper 12 Pro, so I know that's not the problem. Instead, I'm getting this note in the event logs:
The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.​

This is dubious advice, as there is no way to control the IO load during boot (a clean boot without optional services did not help), nor any obvious way to relocate shadow copies to another drive in Windows 8.1.

Memtest86 results: I've run Memtest86 three times now. The first run included all tests. The first pass had 0 errors. Pass 2 was OK until the hammer test, during which there were two bursts of errors, numbering 2679. At the time, RAM was set to the default system specs, which are considerably lower than the memory's factory specs.

I enabled the XMP profile (per factory specs), and ran Memtest86 again. It passed 4 passes without the Hammer test, and an additional 4 passes with Hammer enabled. I'm at a complete loss, as the system is still locking up randomly, and usually without BSOD. It just freezes (rarely) or reboots quietly.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
    Browser
    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#2
Please update or remove the following drivers
Code:
[COLOR=red][B]tap0901.sys Thu Nov 24 19:50:27 2011 (4ECE91F3)
[/B][URL="http://openvpn.net/index.php/open-source/downloads.html"]Downloads[/URL]

[/COLOR][COLOR=red][B]e22w8x64.sys Wed Mar 20 22:24:01 2013 (514A28F1)
[/B][URL]http://www.killergaming.com/support/Downloads[/URL][/COLOR]

The following is for information purposes only.
Code:
 The following information contains the relevant information from the blue screen analysis: 
**************************Sun Jun 21 02:35:41.589 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 3:30:10.250[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B] 

BugCheck [B]139, {3, ffffd000241b6110, ffffd000241b6068, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd000241b6110, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd000241b6068, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: WerFault.exe 

FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sat Jun 20 22:01:08.802 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:44:22.463[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+17c2 )[/B] 

BugCheck [B]19, {e, ffffe001c545d4e0, 1949744001c300f7, 194974e801c300f7}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] 

Arguments: 
Arg1: 000000000000000e, 
Arg2: ffffe001c545d4e0 
Arg3: 1949744001c300f7 
Arg4: 194974e801c300f7 
BUGCHECK_STR: 0x19_e 

PROCESS_NAME: SearchProtocol 

FAILURE_BUCKET_ID: [B]0x19_e_nt!ExAllocatePoolWithTag[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sat Jun 20 21:02:18.463 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 3:09:04.125[/B] 

Probably caused by :[B]memory_corruption ( nt!MiAgeWorkingSet+272 )[/B] 

BugCheck [B]50, {fffff6fb5b7d8030, 0, fffff8020c4d1b42, 2}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL] 

Arguments: 
Arg1: fffff6fb5b7d8030, memory referenced. 
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. 
Arg3: fffff8020c4d1b42, If non-zero, the instruction address which referenced the bad memory 
address. 
Arg4: 0000000000000002, (reserved) 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: SettingSyncHos 

FAILURE_BUCKET_ID: [B]AV_nt!MiAgeWorkingSet[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sat Jun 20 07:01:04.759 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 2:28:14.420[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!KxWaitForLockOwnerShipWithIrql+14 )[/B] 

BugCheck [B]24, {b500190645, ffffd00022164048, ffffd00022163850, fffff8025dced7a0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000024"]NTFS_FILE_SYSTEM (24)[/URL] 

Arguments: 
Arg1: 000000b500190645 
Arg2: ffffd00022164048 
Arg3: ffffd00022163850 
Arg4: fffff8025dced7a0 
PROCESS_NAME: DkService.exe 

BUGCHECK_STR: 0x24 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

FAILURE_BUCKET_ID: [B]0x24_nt!KxWaitForLockOwnerShipWithIrql[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sat Jun 20 04:29:01.504 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 3:42:37.165[/B] 

Probably caused by :[B]win32k.sys ( win32k!EWNDOBJ::bValid+0 )[/B] 

BugCheck [B]3B, {c0000005, fffff96000442dc8, ffffd000244eca50, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL] 

Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck 
Arg2: fffff96000442dc8, Address of the instruction which caused the bugcheck 
Arg3: ffffd000244eca50, Address of the context record for the exception that caused the bugcheck 
Arg4: 0000000000000000, zero. 
BUGCHECK_STR: 0x3B 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: chrome.exe 

FAILURE_BUCKET_ID: [B]0x3B_win32k!EWNDOBJ::bValid[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 19 10:49:57.520 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 4:03:50.181[/B] 

Probably caused by :[B]CI.dll ( CI!MinCrypK_TrimMemory+a4 )[/B] 

BugCheck [B]1A, {41284, ffffc00156e40000, 1c6bb, fffff78100000000}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000041284, A PTE or the working set list is corrupt. 
Arg2: ffffc00156e40000 
Arg3: 000000000001c6bb 
Arg4: fffff78100000000 
BUGCHECK_STR: 0x1a_41284 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x1a_41284_CI!MinCrypK_TrimMemory[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 19 03:40:52.733 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:29:03.393[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+18d1 )[/B] 

BugCheck [B]19, {3, ffffc000f6d1d010, ffffc020f6d1d010, ffffc000f6d1d010}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] 

Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt. 
Arg2: ffffc000f6d1d010, the pool entry being checked. 
Arg3: ffffc020f6d1d010, the read back flink freelist value (should be the same as 2). 
Arg4: ffffc000f6d1d010, the read back blink freelist value (should be the same as 2). 
BUGCHECK_STR: 0x19_3 

PROCESS_NAME: KillerService. 

FAILURE_BUCKET_ID: [B]0x19_3_nt!ExAllocatePoolWithTag[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 19 02:56:10.618 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:10:15.279[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+17c2 )[/B] 

BugCheck [B]19, {e, ffffc001cd20f970, a4b28d27572aed37, a4b28d44572aed37}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] 

Arguments: 
Arg1: 000000000000000e, 
Arg2: ffffc001cd20f970 
Arg3: a4b28d27572aed37 
Arg4: a4b28d44572aed37 
BUGCHECK_STR: 0x19_e 

PROCESS_NAME: CNMNSST.exe 

FAILURE_BUCKET_ID: [B]0x19_e_nt!ExAllocatePoolWithTag[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Wed Jun 17 17:35:28.968 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:00:05.655[/B] 

Probably caused by :[B]HIDCLASS.SYS ( HIDCLASS!HidpCallDriver+9f )[/B] 

BugCheck [B]C9, {220, fffff800cb320b90, ffffcf8080fbeca0, ffffe001ac838360}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C9"]DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)[/URL] 

Arguments: 
Arg1: 0000000000000220, IRP_MJ_SYSTEM_CONTROL has been completed by someone other than the ProviderId. 
This IRP should either have been completed earlier or should have been passed 
down. 
Arg2: fffff800cb320b90, The address in the driver's code where the error was detected. 
Arg3: ffffcf8080fbeca0, IRP address. 
Arg4: ffffe001ac838360, ProviderId. 
BUGCHECK_STR: 0xc9_220 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0xc9_220_VRF_HIDCLASS!HidpCallDriver[/B] 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Wed Jun 17 06:49:26.272 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 12:52:17.125[/B] 

Probably caused by :[B]memory_corruption ( nt!MiAgeWorkingSet+28a )[/B] 

BugCheck [B]50, {fffffa803404d640, 0, fffff803c84bfb5a, 2}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL] 

Arguments: 
Arg1: fffffa803404d640, memory referenced. 
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. 
Arg3: fffff803c84bfb5a, If non-zero, the instruction address which referenced the bad memory 
address. 
Arg4: 0000000000000002, (reserved) 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: steamwebhelper 

FAILURE_BUCKET_ID: [B]AV_nt!MiAgeWorkingSet[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

rassilon

New Member
Vermont

Posts
19
#3
Thank you, Axe

Re the telephony API (I assume that's what tap0901.sys is), it could be from PrivateInternetAccess at https://www.privateinternetaccess.com If so, I have the latest release (v46.) I've submitted a ticket with them, to verify that the generic OpenVPN drivers are in use by their software.

http://www.killergaming.com is an invalid URL. It either does not exist or the server is down. I don't recognize it either. Perhaps you're mistaking my motherboard (Fatal1ty Killer Z97) for something else? My system did come with Killer Network software, but that's from another site, and I've tried to update it a few times. Despite the vendor claiming that a 9.0.0.1 version exists, the download keeps installing the older, 8.1.0.23 version.

Should I replace my attached system data with the latest version? As mentioned previously, I've been waiting weeks for help, and some drivers have been updated since then. Either by me, or automatically.
 

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
    Browser
    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#4
tap0901.sys is the driver for a device called TAP-Win32 Adapter V9, a virtual network connection for Open VPN.
e22w8x64.sys is the driver of your ethernet card, for updates about this driver you can check http://www.killernetworking.com/.
Apologie for the incorrect link, I have to get used to a few things as I'm new with BSOD analysing.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#5
Thank you, Axe

Re the telephony API (I assume that's what tap0901.sys is), it could be from PrivateInternetAccess at https://www.privateinternetaccess.com If so, I have the latest release (v46.) I've submitted a ticket with them, to verify that the generic OpenVPN drivers are in use by their software.

http://www.killergaming.com is an invalid URL. It either does not exist or the server is down. I don't recognize it either. Perhaps you're mistaking my motherboard (Fatal1ty Killer Z97) for something else? My system did come with Killer Network software, but that's from another site, and I've tried to update it a few times. Despite the vendor claiming that a 9.0.0.1 version exists, the download keeps installing the older, 8.1.0.23 version.

Should I replace my attached system data with the latest version? As mentioned previously, I've been waiting weeks for help, and some drivers have been updated since then. Either by me, or automatically.
When you get a new BSOD please upload a new attachment yes.

As I thought, changes in the system, so I can't be sure if the changes I suggest could make a difference.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

rassilon

New Member
Vermont

Posts
19
#6
When you get a new BSOD please upload a new attachment yes.

As I thought, changes in the system, so I can't be sure if the changes I suggest could make a difference.
Fair enough. I appreciate the help. Ironically, it came the day after I'd updated motherboard drivers, including the network, LOL. If I get another crash, I'll update the logs and send you a PM. Thank you.

P.S. The ASRock App Shop program is horrible. It claims to update drivers and motherboard utilities automatically, but it rarely works, reports and downloads the wrong version of drivers (in the case of the Killer Network Suite), and reboots without warning after an update completes.
 

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
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    NZXT Phantom 410 Gaming Case
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    Liquid-cooled CPU, case fans
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axe0

BSOD Kernel Dump Analyst
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#7
I wouldn't recommend a program that 'updates' your drivers, most of the time it gives only problems with wrong drivers, not correctly installed or other problems.
Its best to manually update the drivers so you can be sure its done correctly and its a newer version.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
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    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
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    Corsair RM550x
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    Cooler Master TX3 i
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    Func KB-460 (MX Red)
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rassilon

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#8
I wouldn't recommend a program that 'updates' your drivers, most of the time it gives only problems with wrong drivers, not correctly installed or other problems.
Its best to manually update the drivers so you can be sure its done correctly and its a newer version.
Agreed. I'd never trust a third-party installer. Even Windows gets it wrong, as they think every driver on my system is the latest version. I'd hoped for better results from the motherboard maker, but no such luck. :)
 

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
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    Razer Blackwidow Chroma
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    Razer Deathadder Chroma
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rassilon

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#9
Unfortunately, updating the network driver did not help. It just crashed again with a MEMORY_MANAGEMENT error. I've attached a fresh set of logs (dated July 4.) I've also removed OpenVPN for the time being.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
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    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#10
Thank you for the updated attachment.

The only difference between the drivers is that the nVidia driver has been flagged too this time.
This means the following for the other 2 drivers that were mentioned before:
1. Your network driver hasn't been updated, exactly the same time and date.
2. The OpenVPN driver hasn't been removed, or OpenVPN hasn't been removed correctly.

Code:
[COLOR=red][B]tap0901.sys Thu Nov 24 19:50:27 2011 (4ECE91F3)[/B][/COLOR] 

[COLOR=red][B]e22w8x64.sys Wed Mar 18 18:11:05 2015 (5509B1A9)[/B][/COLOR] 

[COLOR=red][B]NvStreamKms.sys Fri Jun 12 16:10:46 2015 (557AE866)[/B][/COLOR]
Drivers for nVidia graphics card can be found here nVidia Drivers download

I recommend to do a memory diagnostics test for the memory BSOD and other BSOD's.
Also please run Chkdsk /f /r again.

I know you've done the memory test and checked your hard drive, but please perform these tests again.

The following is for information purposes only.
Code:
 The following information contains the relevant information from the blue screen analysis: 
**************************Sun Jul 5 01:33:06.036 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 3:12:22.691[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+117dc )[/B] 

BugCheck [B]1A, {41201, fffff680004a8008, ffc000103ffaa847, ffffe001ccb26830}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000041201, The subtype of the bugcheck. 
Arg2: fffff680004a8008 
Arg3: ffc000103ffaa847 
Arg4: ffffe001ccb26830 
BUGCHECK_STR: 0x1a_41201 

PROCESS_NAME: eso.exe 

FAILURE_BUCKET_ID: [B]0x1a_41201_nt!_??_::FNODOBFM::_string_[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P2.20 

BIOS Release Date 05/12/2015 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jul 3 23:14:03.841 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 6:50:04.495[/B] 

Probably caused by :[B]Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+1fb )[/B] 

BugCheck [B]24, {b500190645, ffffd00024af78f8, ffffd00024af7100, fffff801e9aec44a}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000024"]NTFS_FILE_SYSTEM (24)[/URL] 

Arguments: 
Arg1: 000000b500190645 
Arg2: ffffd00024af78f8 
Arg3: ffffd00024af7100 
Arg4: fffff801e9aec44a 
PROCESS_NAME: explorer.exe 

BUGCHECK_STR: 0x24 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

FAILURE_BUCKET_ID: [B]0x24_Ntfs!NtfsFindPrefixHashEntry[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P2.20 

BIOS Release Date 05/12/2015 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jul 3 01:33:45.432 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]1 days 0:44:36.087[/B] 

Probably caused by :[B]Ntfs.sys ( Ntfs!NtfsDeleteScb+248 )[/B] 

BugCheck [B]24, {b500190645, ffffd0002b72e468, ffffd0002b72dc70, fffff801104ea778}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000024"]NTFS_FILE_SYSTEM (24)[/URL] 

Arguments: 
Arg1: 000000b500190645 
Arg2: ffffd0002b72e468 
Arg3: ffffd0002b72dc70 
Arg4: fffff801104ea778 
PROCESS_NAME: System 

BUGCHECK_STR: 0x24 

FAILURE_BUCKET_ID: [B]0x24_Ntfs!NtfsDeleteScb[/B] 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Wed Jul 1 02:15:53.145 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:21:54.806[/B] 

*** WARNING: Unable to verify timestamp for nvlddmkm.sys 

*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 

Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+7b63e )[/B] 

BugCheck [B]139, {3, ffffd000221730e0, ffffd00022173038, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd000221730e0, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd00022173038, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: chrome.exe 

FAILURE_BUCKET_ID: [B]0x139_3_nvlddmkm+7b63e[/B] 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Wed Jul 1 01:52:06.076 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 2:34:46.730[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+e9e )[/B] 

BugCheck [B]19, {d, ffffc00143987990, ffffffffffffffff, 158af9de86080e45}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] 

Arguments: 
Arg1: 000000000000000d, 
Arg2: ffffc00143987990 
Arg3: ffffffffffffffff 
Arg4: 158af9de86080e45 
BUGCHECK_STR: 0x19_d 

PROCESS_NAME: Steam.exe 

FAILURE_BUCKET_ID: [B]0x19_d_nt!ExAllocatePoolWithTag[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P2.20 

BIOS Release Date 05/12/2015 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Mon Jun 29 07:40:04.254 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 13:43:56.909[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+111d0 )[/B] 

BugCheck [B]1A, {41792, fffff68000015000, 4400000000, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of 
the PTE. Parameters 3/4 contain the low/high parts of the PTE. 
Arg2: fffff68000015000 
Arg3: 0000004400000000 
Arg4: 0000000000000000 
BUGCHECK_STR: 0x1a_41792 

PROCESS_NAME: WerFault.exe 

FAILURE_BUCKET_ID: [B]0x1a_41792_nt!_??_::FNODOBFM::_string_[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P2.20 

BIOS Release Date 05/12/2015 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 26 17:08:30.597 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 10:48:02.252[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+111ef )[/B] 

BugCheck [B]1A, {41793, fffff68000047210, 43, 42}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000041793, The subtype of the bugcheck. 
Arg2: fffff68000047210 
Arg3: 0000000000000043 
Arg4: 0000000000000042 
BUGCHECK_STR: 0x1a_41793 

PROCESS_NAME: chrome.exe 

FAILURE_BUCKET_ID: [B]0x1a_41793_nt!_??_::FNODOBFM::_string_[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P2.20 

BIOS Release Date 05/12/2015 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Thu Jun 25 23:55:48.392 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:18:47.047[/B] 

Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B] 

BugCheck [B]133, {1, 1e00, 0, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL] 

Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at 
DISPATCH_LEVEL or above. The offending component can usually be 
identified with a stack trace. 
Arg2: 0000000000001e00, The watchdog period. 
Arg3: 0000000000000000 
Arg4: 0000000000000000 
BUGCHECK_STR: 0x133 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: 7z.exe 

FAILURE_BUCKET_ID: [B]ZEROED_STACK[/B] 

CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" 

MaxSpeed: 4000 

CurrentSpeed: [B]3999[/B] 

BIOS Version P1.10 

BIOS Release Date 05/12/2014
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

rassilon

New Member
Vermont

Posts
19
#11
Incorrect, I fear. OpenVPN has been removed, and my current network driver is version 8.1.0.25, dated March 18, 2015. Most of those crash dumps, except for the most recent, occurred before changing drivers. Also, my nVidia driver is current (353.30, dated June 22/2015.) There is nothing more recent.

Neither MEMTEST86, nor SFC report any problems. I will not use MEMTEST86+, as it's several years out of date, doesn't recognize my RAM (too recent), and can't read my BIOS SPD settings. I'll try MEMTEST86 on individual chips when I have more time, but since it takes a minimum of 5 hours to test one chip, that won't be while I have guests and need this computer for work.

CHKDSK found some minor problems and cleaned up. I'm not surprised, as random restarts are bound to interrupt file writes.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
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    Chrome
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    BitDefender Antivirus Plus 2015

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#12
TAP-Win32 Adapter V9 device can be removed manually.

For your network driver there appears to be a workaround MSI Computers workaround.
Simply disable Qualcomm Atheros Killer Service in msconfig, disable KillerNetManager in taskmanager and reboot.

Unfortunately I wouldn't know any other solution a.t.m. that could help, I'll do some research about those BSOD's.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

rassilon

New Member
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Posts
19
#13
TAP-Win32 Adapter V9 device can be removed manually.

For your network driver there appears to be a workaround MSI Computers workaround.
Simply disable Qualcomm Atheros Killer Service in msconfig, disable KillerNetManager in taskmanager and reboot.

Unfortunately I wouldn't know any other solution a.t.m. that could help, I'll do some research about those BSOD's.
I appreciate your efforts. As I said, OpenVPN was removed, and the system rebooted before that last BSOD. I had the KillerNetManager disabled already, but I'll disable the service too. I just want internet. I don't need some program imagining it can streamline traffic on a network shared by a 10-room hotel. Only the router can do that; not some app running on my gaming rig, LOL.

btw, I cannot leave OpenVPN off for long. I need it for work, as it's a requirement of our credit card security protocols. It hasn't caused an issue in the 6 years I ran my old PC, so I tend to think it's not causing a problem now. But it can't hurt to check.

Why do you think OpenVPN is a problem? Is it mentioned in one of the crash logs, or are you simply concerned about the driver's age? I did mention that to PrivateInternetAccess support, and was told they only support v2.2 at this time, and didn't recommend updating the driver separately from their product.

MemTest results: The first stick passed 6 complete passes in slot 1. Will use this stick for awhile to test stability, then swap in the other stick for testing. So far, it's managed tasks that were crashing my machine (full antivirus scans, 3DMark, etc.) so it's looking good.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
    Browser
    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#14
Because OpenVPN is a program that is pretty well known to cause bluescreens.

Great to see you're making progress, but
Memtest86 results: I've run Memtest86 three times now. The first run included all tests. The first pass had 0 errors. Pass 2 was OK until the hammer test, during which there were two bursts of errors, numbering 2679. At the time, RAM was set to the default system specs, which are considerably lower than the memory's factory specs.
With the memtest the only positive result is zero errors.
This means you have faulty RAM.

Didn't see that untill now :(
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

rassilon

New Member
Vermont

Posts
19
#15
Because OpenVPN is a program that is pretty well known to cause bluescreens.
...
With the memtest the only positive result is zero errors.
This means you have faulty RAM.
PrivateInternetAccess (the client that's running OpenVPN) has never crashed my machine, or the others I use it on.

As for memory, I've now run MemTest86 multiple times on both chips together and individually. The only time an error was reported was when my BIOS settings were incorrect. Under the XMP settings, there are no errors running 1 chip at a time, and no more system crashes in the past few days.

Socket #1 and either chip on its own have been rock-solid. Nothing I've thrown at them, including overnight runs of Prime95, stress tests with 3Dmark, etc. are throwing errors or crashing. The next step is test these chips in the sockets I was using before (#2 and #4) as it's quite possible one or both of those has a problem.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
    Browser
    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

rassilon

New Member
Vermont

Posts
19
#16
Moving the memory chips to new sockets appears to have solved my stability issues. I'm marking this solved and will open a new case should the need arise. Thanks again for everyone's help.
 

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
    Browser
    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

rassilon

New Member
Vermont

Posts
19
#17
Sadly, I was wrong. While stable for the past few days, my computer rebooted twice today without warning, and with no error message. Once while playing a game (Hand of Fate), and once while checking the TV Guide website. Neither produced a crash log, or any boot errors aside from the usual log errors that everyone using a Home Group in Windows 7 and 8 sees.


  • Session "Pku2uLog" failed to start with the following error: 0xC0000035
  • Session "NegoLog" failed to start with the following error: 0xC0000035
  • Session "IDListenLog" failed to start with the following error: 0xC0000035
  • Session "P2PLog" failed to start with the following error: 0xC0000035
  • Session "HomeGroupLog" failed to start with the following error: 0xC0000035

I'm at a loss, as I have no idea how to proceed. If memory tests aren't reliable, than nothing is. I expect a perfect world, and cannot deal with chaotic results.
 

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
    Browser
    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#18
If you have a .dmp file please use the dm log collector.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

rassilon

New Member
Vermont

Posts
19
#19
If you have a .dmp file please use the dm log collector.
I don't, and I was quite clear on that. No error message means no memory dump. I've put in a support ticket with the system manufacturer, as this is entirely their fault.
 

My Computer

System One

  • OS
    Windows 10 64 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    iBuyPower
    CPU
    Intel Core i7-4790K
    Motherboard
    ASRock Z97X Killer
    Memory
    16 Gb DDR3-2133 G.SKILL Ripjaws X
    Graphics Card(s)
    EVGA nVidia GeForce GTX 980
    Sound Card
    Onboard
    Monitor(s) Displays
    30" Dell 3007WFP
    Screen Resolution
    2560x1600
    Hard Drives
    256 GB Samsung 850 Pro SSD, 2 TB WD Black, 2 Tb iOmega external
    PSU
    850 Watt - Corsair RM850
    Case
    NZXT Phantom 410 Gaming Case
    Cooling
    Liquid-cooled CPU, case fans
    Keyboard
    Razer Blackwidow Chroma
    Mouse
    Razer Deathadder Chroma
    Internet Speed
    Gigabit fiberoptic
    Browser
    Chrome
    Antivirus
    BitDefender Antivirus Plus 2015

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#20
Sorry, I have PDD-Nos autism.
That easily means its not always as clear for me as for others and otherwise.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset