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First BSOD since 2 months


turboman

Member
Member
Posts
59
#1
Two months ago, I got many BSOD's, and with the help of this forum, the problems were resolved.
Since then, I have not encountered any problems.
Until today. Got a BSOD with a message Bad_Pool_Header
I have not installed any drivers or any software lately. So I do not have a hint what could cause the BSOD.

Here is the result of SF Tools:

Thanks for the support.
 

My Computer

System One

  • OS
    Windows 8 PRO 64bit
    CPU
    Intel Core i5-3570
    Motherboard
    Asus P8Z77-V
    Memory
    2 x 4GB Crucial Ballistix Sport DDR3-1600-CL9
    Hard Drives
    SSD Samsung 840PRO 128Gb
    WD 2 x 20EFRX
    PSU
    Seasonic Platinum 660W
    Case
    Lian Li PC-7HXB
    Cooling
    Corsair H80i
    Keyboard
    Logitech 750r
    Mouse
    Logitech Anywhere MX

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cr...-pc-reboots-when-waking-sleep.html#post169956
27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.
Please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Mar  3 05:03:55.231 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030313-6984-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]1 days 19:32:07.164[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ObpRemoveObjectRoutine+69 )[/B]
BugCheck [B]19, {20, fffffa801270e740, fffffa801270e890, 415000a}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa801270e740, The pool entry we were looking for within the page.
Arg3: fffffa801270e890, The next pool entry.
Arg4: 000000000415000a, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  IAStorDataMgrS
FAILURE_BUCKET_ID: [B]0x19_20_nt!ObpRemoveObjectRoutine[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Mar  3 05:03:55.231 2013 (UTC - 5:00)**************************
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
e1c63x64.sys                Thu Jul 12 17:46:10 2012 (4FFF45A2)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
[/font]
http://www.carrona.org/drivers/driver.php?id=asahci64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=e1c63x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

turboman

Member
Member
Posts
59
#3
hello John
Thanks for the reply and the good help (as always).
I looked at the link you posted "Driver Verifier" and I saw the warnings about using it.
Because of that I am a bit hesitant to start the procedure, because I might end up with bigger problems than I have now. Now I only got one crash, and I was on the latest firmware for my SSD. So I will wait and see if there are any more problems.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 PRO 64bit
    CPU
    Intel Core i5-3570
    Motherboard
    Asus P8Z77-V
    Memory
    2 x 4GB Crucial Ballistix Sport DDR3-1600-CL9
    Hard Drives
    SSD Samsung 840PRO 128Gb
    WD 2 x 20EFRX
    PSU
    Seasonic Platinum 660W
    Case
    Lian Li PC-7HXB
    Cooling
    Corsair H80i
    Keyboard
    Logitech 750r
    Mouse
    Logitech Anywhere MX

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
Not a problem. IMO the SSD and it's drivers are the most common cause here.
Make sure you have all Windows Updates also. Beyond that, sometimes BSOD's just fix themselves.

Just FYI - here's how I do BSOD analysis':
- first I rule out 3rd party drivers (to include the Driver Verifier test - if applicable)
- then I rule out hardware (start with these free diagnostics: Hardware Diagnostics )
- then I look at Windows problems (the least likely as long as Windows Updates are up to date).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)