• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Fingerprint logon?


bkchng

New Member
Posts
11
#1
Hi,

Does anyone know how to enable fingerprint logon in Windows 8?
I'm using a Toshiba Portege R830 and I've installed the fingerprint utility + enrolled my fingerprints, but during the logon process, it doesn't prompt me for my fingerprint. I couldn't find a place to enable fingerprint logon in control panel.

Thanks in advance for anyone who can help! :)
 

My Computer

System One

  • OS
    Windows 8

borcherz

New Member
Posts
2
#2
I have the fingerprint sensor as well on a Dell e6420 XFR and it does not have an updated driver for it yet. I have tried to install the Windows 7 version with no luck. Check Toshiba's website for a driver update.
 

My Computer

System One

  • OS
    Windows 8 Pro x86
    System Manufacturer/Model
    Dell e6420 XFR

bkchng

New Member
Posts
11
#3
thanks for your reply.
but the thing is, the drivers are working (i'm able to enroll fingerprints into Toshiba's fingerprint utility); it's just that I can't get Win8 to use fingerprint logon.
 

My Computer

System One

  • OS
    Windows 8

FuturDreamz

Spacemonaut
Member
Posts
740
#4
Windows 8 handles login differently, so I believe Toshiba needs to update their software to work.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Tansformer Book Flip TP500LN
    CPU
    Intel i5-4210U
    Memory
    8GB DDR3 SDRAM
    Graphics Card(s)
    Nvidia Geforce GT 840M
    Monitor(s) Displays
    15" Touchscreen
    Screen Resolution
    1366 x 768
    Hard Drives
    1TB Hybrid
    Mouse
    Microsoft Wireless Mobile Mouse 4000

astrauss

New Member
Posts
1
#5
Hi,

Does anyone know how to enable fingerprint logon in Windows 8?
I'm using a Toshiba Portege R830 and I've installed the fingerprint utility + enrolled my fingerprints, but during the logon process, it doesn't prompt me for my fingerprint. I couldn't find a place to enable fingerprint logon in control panel.

Thanks in advance for anyone who can help! :)
Where can I find the drivers & utility to install on my R830 now running Windows 8?
 

My Computer

System One

  • OS
    Windows 8 Pro
Posts
3
#6
So heres a common problem with fingerprint scanners. Normally when updating there are two softwares installed. Only on needs to be there. On toshiba this will be AuthenTec. You only need the Win 7 driver for it to work. Sometimes it is a lot of trial and error but this will help. I recorded this video 2 years ago and it still worked on a 7 year old laptop running Win 8.

Windows 7 Toshiba Fingerprint Utility Fix - YouTube

Thumbs up if it helps
 

My Computer

System One

  • OS
    Windows 8 Pro x64
Posts
3
#9
thanks for your advice!
I've downloaded the latest fingerprint utility from here: Toshiba Fingerprint Utility
My R830 isn't listed under the Supported Models, but it still works anyway! Now fingerprint logon works flawlessly :)
You're welcome just give my video a thumbs up haha. Believe me it took me a few hours to figure it out as it my first own computer/laptop. I do work on computers but it was new to me at the time. It looks like I have the only video explaining the real problem other than the two separate softwares issue
 

My Computer

System One

  • OS
    Windows 8 Pro x64

Users Who Are Viewing This Thread (Users: 0, Guests: 1)