Solved Files takes more than a minute to open?

[unimage55]

Hi! I just got a windows 8.1 laptop, everything works fine except when I try to open files. It takes me more than a minute to load this PC, downloads, or any other folders. I don't really know what to do. Thank you very much for the help!

 

[Edwin]

Hi unimage55, welcome to Windows EightForums!

Do you have a local account on your machine or a Microsoft Account?
I just found some possible answers to that!

 

[unimage55]

Hi Edwin!
I have a Microsoft Account! Thanks!!

 

[Edwin]

Okay, well..., I just finished updating someone's laptop to Windows 8.1 and there was an interesting KB2962409 that came through in 'Optional Updates', which I think I've seen before, but decided to research it a little deeper this time:

If there is a C:\users\<Username>\OneDrive folder, Explorer tries to check the MSA information. However, if your account is not connected to a MSA, the SkyDriveShell.dll module freezes for 30 seconds during the initialization.

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: June 2014

(There's been quite a few posts lately about folders taking long to load in Explorer so I found this to be somewhat interesting!)

Symptoms:

• You have a computer that is running Windows RT 8.1 or Windows 8.1.
• Your account is not connected to a Microsoft Account (MSA).
• The computer has Microsoft Office 2013 Service Pack 1 (SP1) preinstalled, or you have previously connected your account to a MSA and have since disconnected from it.

 

[parashar]

yes i have installed this optional update edwin.....and i have local account what should i do now

Okay, well..., I just finished updating someone's laptop to Windows 8.1 and there was an interesting KB2962409 that came through in 'Optional Updates', which I think I've seen before, but decided to research it a little deeper this time:

If there is a C:\users\<Username>\OneDrive folder, Explorer tries to check the MSA information. However, if your account is not connected to a MSA, the SkyDriveShell.dll module freezes for 30 seconds during the initialization.

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: June 2014

(There's been quite a few posts lately about folders taking long to load in Explorer so I found this to be somewhat interesting!)

Symptoms:

• You have a computer that is running Windows RT 8.1 or Windows 8.1.
• Your account is not connected to a Microsoft Account (MSA).
• The computer has Microsoft Office 2013 Service Pack 1 (SP1) preinstalled, or you have previously connected your account to a MSA and have since disconnected from it.

 

[Edwin]

This may not be the only cause, or the direct cause at all. Struggle with it for now; we''ll keep researching!

 

[unimage55]

Thank you very much! After updating it's loading like normal again!!

 

[Edwin]

Good to hear! :thumb: