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Solved Files takes more than a minute to open?


unimage55

New Member
Posts
3
#1
Hi! I just got a windows 8.1 laptop, everything works fine except when I try to open files. It takes me more than a minute to load this PC, downloads, or any other folders. I don't really know what to do. Thank you very much for the help!
 

My Computer

System One

  • OS
    Windows 8

Edwin

Well-Known Member
VIP Member
Guru
Posts
1,759
#2
Hi unimage55, welcome to Windows EightForums! :)

Do you have a local account on your machine or a Microsoft Account?
I just found some possible answers to that!
 

My Computers

System One System Two

  • OS
    Windows 7 Home Premium
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillion
  • PC2
    Tablet - Windows 10 Home

Edwin

Well-Known Member
VIP Member
Guru
Posts
1,759
#4
Okay, well..., I just finished updating someone's laptop to Windows 8.1 and there was an interesting KB2962409 that came through in 'Optional Updates', which I think I've seen before, but decided to research it a little deeper this time:

If there is a C:\users\<Username>\OneDrive folder, Explorer tries to check the MSA information. However, if your account is not connected to a MSA, the SkyDriveShell.dll module freezes for 30 seconds during the initialization.

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: June 2014

(There's been quite a few posts lately about folders taking long to load in Explorer so I found this to be somewhat interesting!)

Symptoms:



  • You have a computer that is running Windows RT 8.1 or Windows 8.1.
  • Your account is not connected to a Microsoft Account (MSA).
  • The computer has Microsoft Office 2013 Service Pack 1 (SP1) preinstalled, or you have previously connected your account to a MSA and have since disconnected from it.
 

My Computers

System One System Two

  • OS
    Windows 7 Home Premium
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillion
  • PC2
    Tablet - Windows 10 Home

parashar

New Member
India

Posts
46
#5
yes i have installed this optional update edwin.....and i have local account what should i do now

Okay, well..., I just finished updating someone's laptop to Windows 8.1 and there was an interesting KB2962409 that came through in 'Optional Updates', which I think I've seen before, but decided to research it a little deeper this time:

If there is a C:\users\<Username>\OneDrive folder, Explorer tries to check the MSA information. However, if your account is not connected to a MSA, the SkyDriveShell.dll module freezes for 30 seconds during the initialization.

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: June 2014

(There's been quite a few posts lately about folders taking long to load in Explorer so I found this to be somewhat interesting!)

Symptoms:



  • You have a computer that is running Windows RT 8.1 or Windows 8.1.
  • Your account is not connected to a Microsoft Account (MSA).
  • The computer has Microsoft Office 2013 Service Pack 1 (SP1) preinstalled, or you have previously connected your account to a MSA and have since disconnected from it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Studio 1457
    CPU
    Intel Core i7-720qm
    Motherboard
    Dell
    Memory
    4GB
    Graphics Card(s)
    512 MB AMD RADEON
    Sound Card
    Realtek
    Screen Resolution
    1366 X 768
    Hard Drives
    500 GB 7200rpm
    Mouse
    Dell wireless mouse
    Internet Speed
    21.6 mbps

Edwin

Well-Known Member
VIP Member
Guru
Posts
1,759
#6
This may not be the only cause, or the direct cause at all. Struggle with it for now; we''ll keep researching! :)
 

My Computers

System One System Two

  • OS
    Windows 7 Home Premium
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillion
  • PC2
    Tablet - Windows 10 Home

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