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File Thumbnails & Tags Not Showing in Explorer


nima1i

New Member
Posts
3
#1
Hi,
I know there are some threads about this. but I couldn't solve my problem using those. so I decided to make a new thread instead of bumping the old ones.
Well, Here is my problem:
recently I installed a fresh copy of windows 8 on my PC. it was nothing wrong with it till I installed Kaspersky Endpoint Security 10 (v. 10.1.0.867) & did a reboot.
Now non of my files including picture, audio & video files show thumbnails or even tags (ex mp3 files).
I've tried the solutions stated about turning thumbnails on & off with no luck. in my folder options the option "Always show icons, never thumbnails" is UNCHECKED.

Has anybody faced the problem?? Is the issue from Kaspersky?? Are there any workarounds??

I truly Appreciate any help.

PS. I also have some difficulties pinning folders to windows explorer taskbar icon since then.
 
Last edited:

My Computer

System One

  • OS
    Windows 8

Ztruker

Well-Known Member
VIP Member
Guru
#3
Uninstall Kaspersky and see if the problem goes away?
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

nima1i

New Member
Posts
3
#4
Thanks for replies,
In fact, now I'm almost sure Kaspersky is the problem. but I don't want to uninstall it. coz I bought license from them.
I was wondering, Is there any way to fix that without uninstalling Kaspersky??
 

My Computer

System One

  • OS
    Windows 8

Ztruker

Well-Known Member
VIP Member
Guru
#7

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH