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Solved File Access Denied

fillup

New Member
When you right click on a photo and go to Properties -> Details , there is a link at the bottom called Remove Properties and Personal Information that will remove the camera EXIF data, GPS location and other metadata.

I took a photo on my iPad and emailed that picture to my Windows 8 laptop. The photo contains personal information including my GPS location that I want to remove. When I try to remove it I get an error message saying File Access Denied....You need permission to perform this action. I'm the only user on this laptop...I'm the Administrator. I have Full Control over this file in permissions. I even added the Take Ownership thing to the right click menu and tried that, but it still wouldn't allow me to remove the personal information from the photo.

It works on photos taken with my other digital cameras, just not with photos taken with my iPad. Any ideas?


DgQZeyX.jpg
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64bit - Windows 8 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Laptop: Acer Aspire V3-771G-9809
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    Intel Xeon 3110 3.0Ghz @ 3.6Ghz
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ARC1020

New Member
Power User
I just downloaded an iPad sample photo from The Verge to try and I get the same “File Access Denied” error as you.

Looking on the Microsoft site they say “If you added properties using a program other than Windows, you should remove those properties using that program. The Remove Properties dialog box removes properties that were added using Windows, but it might not be able to remove all properties added by some programs”.

So, it seems that for whatever reason Windows is unable to remove image metadata created by Apple devices. Therefore, unless someone else can come up with a work-a-round, I think you'll either have to use Apple software, or resort to using third party software to remove it.

If you have Photoshop it’ll give you the option to remove Metadata when you save for web and device. If you don’t have access to Photoshop, then your guess is as good as mine as I haven’t personally used any Metadata removal software. Google search brings up a few, but I don't know which ones are trustworthy or any good.

Personally, I'd probably try something like Faststone Image Viewer, as it has the option to remove Metadata and it’s software that’s well known and has been around a while. According to the version history, in 2007 they “Added ‘Remove JPEG Metadata’ to Tools menu. It allows you to remove metadata such as EXIF, IPTC, embedded thumbnails etc from jpeg files”.

Alternatively, if it's only for a couple of images, you could convert them from a jpeg to a png, which should remove the EXIF data as png doesn't officially support metadata.
 

My Computer

System One

  • OS
    Win 8 64-bit

fillup

New Member
I don't have Photoshop. Converting to PNG removes the metadata, but increases the file size a lot. I just tried FastStone Image Viewer, and it did have the option to remove the Metadata like you said. Looks like a pretty neat program!
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64bit - Windows 8 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Laptop: Acer Aspire V3-771G-9809
    CPU
    Intel Xeon 3110 3.0Ghz @ 3.6Ghz
    Motherboard
    Gigabyte EX38-DS4
    Memory
    8GB G. Skill PC2-8500
    Graphics Card(s)
    PALiT GeForce 9600 GT PCI Express 2.0
    Sound Card
    OnBoard - Realtek ALC889A High Definition Audio
    Monitor(s) Displays
    Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Western Digital VelociRaptor WD3000GLFS - 300GB | Western Digital Caviar SE16 WD7500AAKS - 750GB | LaCie d2Next-Quadra external - 1TB
    PSU
    Corsair HS620W
    Case
    Lian Li PC-V1100b Plus II
    Cooling
    Thermalright Ultra 120 eXtreme
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    SLOW - HughesNet Satellite Internet - SUCKS!

Brooklyn567

New Member
Power User
If youre trying to alter a file through a network you may be denied, you may only have READ rights and not modify or delete.

Copy the file directly to your desktop or folder on your local machine and do it there..

Btw apple has a free app to remove exif from pictures and store them as a separate file from the original, which you can then use that to share or post.


EDIT:>

Im not sure if this has been solved or not, but I just noticed you were using a program to alter a file and not Windows Explorer.

You should run that program (as administrator) that may fix your problem..


Brooklyn!
 
Last edited:

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
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    Laptop
    System Manufacturer/Model
    HP G60
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    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
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    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

Brooklyn567

New Member
Power User
Im not sure if this has been solved or not, but I just noticed you were using a program to alter a file and not Windows Explorer.

You should run that program (as administrator) that may fix your problem..

Good Luck

Brooklyn
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

darkbreeze

New Member
This has been addressed previously on this forum, and on se7en forums as well as elsewhere. Check out this link http://www.eightforums.com/tutorials/2814-take-ownership-add-context-menu-windows-8-a.html for more info. If you install the take ownership right click context script into the registry you can then right click on any file or folder and take ownership which will grant you the ability to make any necessary changes. Use this sparingly however because enabling access to some files might increase vulnerability to malicious applications. Good luck.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy m6-1205dx
    CPU
    AMD A10-4600M
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon 7660G
    Browser
    IE10

domas

New Member
I use for remove this error Permissions Time Machine v1.2 to restore default permissions to folder or files or registry keys
i download it from amyd projects blog
eZKYlUU0EFBVDBa5XMBKACRAOYBUUhxKEEIAZjRkfCwcRkREQH46OHwEHFAEOFQcWl40bpRwOGAsAH6kFH6WwpQAcEAAbGRy2sBy8vbO5vb4Aw8TFxiEAOw==
Should LastPass remember this password?
uZzlIgorP8ASYfyJK1fcokAAAAAElFTkSuQmCC
Not NowNever...Save Site
Never For This Page
Never For This Domain
 

My Computer

System One

  • OS
    windows xp

BigFatBoy

Member
Member
to fillup

fillup

based on what arc1020 stated "If you added properties using a program other than Windows, you should remove those properties using that program. The Remove Properties dialog box removes properties that were added using Windows, but it might not be able to remove all properties added by some programs." wouldn't the easiest thing to do is to remove the personal data from the ipad file B4 sending or forwarding the file to someone else?
 

My Computer

System One

  • OS
    W8x64Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    3rd generation intel i5-3570k
    Motherboard
    asus p8Z77-V LK with latest Bios: xx11
    Memory
    16GB samsung 1600 DDR3 (4x4)
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    intel 4000 onboard
    Sound Card
    Realtek ALC898 - 8 channel HD
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    NEC Multisync
    Screen Resolution
    1280 x 1024
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    Intel 520 - 180GB
    Hitachi 1TB exterior SATA II backup drive
    PSU
    Cooler Master Extreme Power Plus 700w
    Case
    SuperMicro - 1991 ATX - ivory in color
    Cooling
    intel on cpu. one 92mm chassie intake fan - power supply fan
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    ms natural 4000 - usb [love it]
    Mouse
    marathon mouse 705 - logitech
    Internet Speed
    ATT Max -12Gb/s
    Browser
    IE 10
    Antivirus
    Windows Defender
    Other Info
    Icon photo of 'Bill the Cat" on the front case cover.
    no color led's or blinking lights
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