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“FIFA 14 & SIMS 4 stopped working” on Windows 8.1 Update 1

Hello Windows 8 forum,

I’m Ahmad & I am using Windows 8.1 professional update 01 on a laptop. Ever since, I switched from Windows 7 ultimate – freshly installed; I’m unable to run quite a number of games. Good numbers of games worked but FIFA 14 & SIMS 4 [as far to my knowledge] are unable to run. Whenever I double click the game icon, it says “FIFA14/SIMS4 has stopped working”.

I searched over the web & found some help. What I did so far is,

1. Installed a fresh OS – Windows 8.1 professional x64.
2. Installed .NET FX 3.5 & .Net 4.5.1; latest versions.
3. Installed all critical and non-critical updates till 25/10/2014.
4. Updated all drivers to their latest version, especially graphics driver twice times.
5. Installed DirectX 11 complete of about 550MB.
6. Installed Visual Studio 2013 x86 & x64 redistributables.
7. Installed FIFA 14/SIMS 4 3x times; repaired as well as clean installed.
8. Tried in Windows 8, Windows 7 and Windows Vista SP2, Windows XP SP3 compatibility modes.
9. Tried to run those games with or without administrator rights.
10. Cleaned all 3[SUP]rd[/SUP] party services, which may disturb the game.
11. Blocked/unblocked access through defender firewall & Norton firewall.
12. Ran this command as administrator. “bcdedit.exe /set {current} nx AlwaysOff” on an administrator command prompt.
13. Opened this thread in hope to resolve the issue at answers.microsoft.community forum.

After all my struggle gone in no fruit, I would like you to tell me what actually is problem? Furthermore, I also learned that “Same problem rose to those users who also had installed Windows 8.1 Update 01”. When I was on Windows 7, such a problem never occurred to my PC. Therefore, it could be possible that recent “Update 01” is the cause to the problem.

Ending the thread, I’ll paste my PC specification.

Lenovo B570e – Laptop machine Intel® core™ i3 – 2330M CPU @ 2.2 GHz 2.2 GHz.
Windows 8.1 Professional with Update 01 x64 on a 64bits processor.
Intel HD 3000 integrated graphics of about 2GB.
Installed memory (RAM) 4.0 GB.

My Computer

System One

  • OS
    Windows 8.1 Professional Update 01

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