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Fast User Switching issues


Sidney

New Member
Posts
6
#1
Hello there...
I'm running a Dell Vostro 460 with Windows 8 Pro with Media Center (64 bit). I have four users set up on the machine, two running as Administrators. I have a big issue when switching between users...

Primarily, I've lost fast user switching, so if someone checks their e-mail or something I lose everything running.

Secondly, after using Win+L to switch users, typing in the correct password removes the Signed in status underneath the user, and then resets the screen to a fresh log-in screen, where I need to retype the password to sign in successfully. This happens intermittently.

The only significant tweak I've made to the system is that I've disabled the Lock Screen using Group Policy Editor.

I've tried looking this up to now avail - does anyone have any suggestions as to what I need to look at/tweak?

All help gratefully received - this whole issue is damn annoying!


Sidney
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center (64 bit)

Brink

Administrator
Administrator
mvp
Posts
23,535
#3
Hello Sidney,

You would normally switch users by going to the Start screen, click on your name at top right, then click on the user you want to switch to.

Another way is to press CTRL+ALT+DEL, click on Switch user, then sign in to the user you want.


If you like, you might see how the switch user context menu item in the tutorial below may work for you.

http://www.eightforums.com/tutorials/4994-switch-user-add-desktop-context-menu-windows-8-a.html

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Sidney

New Member
Posts
6
#4
Thanks for the reply Shawn - I really appreciate it. The Ctrl+Alt+Del route stills leads to the same unwanted results. Starting the computer in safe mode and I can switch between users fine; I've turned off non-MS services as a test and still no luck, so it seems likely to be an MS issue... I can't see anything obvious in the MS services that would be causing all this trouble...
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center (64 bit)

Brink

Administrator
Administrator
mvp
Posts
23,535
#5
Since it works while in Safe Mode, let's do some more troubleshooting by disabling all your startup items, restart the computer, and test to see of switch user works properly. If it does, then enable a couple of startup items at a time, restart, test, and repeat to see if one of the startup items may be responsible for this.

http://www.eightforums.com/tutorials/5180-startup-items-manage-windows-8-a.html
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Sidney

New Member
Posts
6
#6
I've tried the start-up items available via Task Manager, but not the MS services via there or Services.msc; is that what you mean when you reference start-up items? I'm wary of crippling the computer by shutting down a core service and not being in a position to rectify the matter.

By the way, you're a gent for all the help so far Shawn - thank you!
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center (64 bit)

Brink

Administrator
Administrator
mvp
Posts
23,535
#7
Yeah, that was for startup items (programs) in the Task Manager. You don't want to disable any services.

You might see if running sfc /scannow command may help in case a corrupted system file may be at fault.

If not and it hasn't started to long ago, you could try doing a system restore using a restore point (if available) dated when you didn't have this issue to hopefully fix it.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Sidney

New Member
Posts
6
#8
Thanks again Shawn. I tried sfc early on (and indeed just now) to get the message "Windows Resource Protection did not find any integrity violations" - so I'm guessing that's a no-go. As to noticing exactly when switching users caused problems, I have no distinct date and am really wary about using an old system restore point.

It's really good to bounce ideas of some-one on this, so thank you for that. Do you have any other suggestions?
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center (64 bit)

Brink

Administrator
Administrator
mvp
Posts
23,535
#9

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Sidney

New Member
Posts
6
#10
Eek! Let's hope it doesn't come to that... If I ever resolve the issue, I'll let you know...

Thanks again Shawn!
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center (64 bit)