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Solved "Failed to connect to a Windows service" error


NicolasVD

New Member
Belgium

Posts
11
#1
When i start my computer i get that error in the bottom left,i used hijackthis and this is the report:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:23:07, on 27/07/2013
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
c:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Dxtory Software\Dxtory2.0\Dxtory.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN België: Hotmail, Skype, nieuws, entertainment, lifestyle en meer!
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN België: Hotmail, Skype, nieuws, entertainment, lifestyle en meer!
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN België: Hotmail, Skype, nieuws, entertainment, lifestyle en meer!
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Rich Media Downloader - {A7DF592F-6E2A-45C4-9A87-4BD217D714ED} - C:\Users\Nicolas\AppData\Local\Rich Media Player\BrowserExtensions\IE\RichMediaDownloader.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: Rich Media Player - {FEB703F7-E7B2-4AB0-9566-87658AC70095} - C:\Users\Nicolas\AppData\Local\Rich Media Player\BrowserExtensions\IE\PluginRichmediaplayer.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [HP Photosmart Plus B210 series (NET)] "C:\Program Files\HP\HP Photosmart Plus B210 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN08I2G25T05J9:NW" -scfn "HP Photosmart Plus B210 series (NET)" -AutoStart 1
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [C3] C:\Program Files (x86)\Vivox\C3\c3.exe
O4 - HKCU\..\Run: [Dxtory Update Checker 2.0] C:\Program Files (x86)\Dxtory Software\Dxtory2.0\UpdateChecker.exe
O4 - Startup: Inktwaarschuwingen controleren - HP Photosmart Plus B210 series (netwerk).lnk = ?
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Rich Media Downloader - {A7DF592F-6E2A-45C4-9A87-4BD217D714ED} - C:\Users\Nicolas\AppData\Local\Rich Media Player\BrowserExtensions\IE\RichMediaDownloader.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - http://www.battlefieldheroes.com/static/updater/BFHUpdater_5.0.203.0.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Connected Remote Service (HPConnectedRemote) - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\windows\system32\nvvsvc.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\windows\system32\PnkBstrB.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10382 bytes

Can somebody say what i need to do?:( EDIT:This is the first error in my logs,you will need to translate (maybe)
Logboeknaam: System
Bron: Service Control Manager
Datum: 20/07/2013 17:00:22
Gebeurtenis-id:7011
Taakcategorie: Geen
Niveau: Fout
Trefwoorden: Klassiek
Gebruiker: n.v.t.
Computer: NicolasPC
Beschrijving:
Time-out (30000 seconden) tijdens het wachten op een reactie op een transactie van deze service: upnphost.
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7011</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-07-20T15:00:22.030569900Z" />
<EventRecordID>6541</EventRecordID>
<Correlation />
<Execution ProcessID="688" ThreadID="6056" />
<Channel>System</Channel>
<Computer>NicolasPC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">upnphost</Data>
</EventData>
</Event>
and the second one that i get constantly now:
Logboeknaam: System
Bron: Service Control Manager
Datum: 27/07/2013 10:23:04
Gebeurtenis-id:7000
Taakcategorie: Geen
Niveau: Fout
Trefwoorden: Klassiek
Gebruiker: n.v.t.
Computer: NicolasPC
Beschrijving:
De Application Experience-service kan vanwege de volgende fout niet worden gestart:
De service heeft de start- of stuuropdracht niet op juiste wijze beantwoord.
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-07-27T08:23:04.116280300Z" />
<EventRecordID>14950</EventRecordID>
<Correlation />
<Execution ProcessID="664" ThreadID="132748" />
<Channel>System</Channel>
<Computer>NicolasPC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Application Experience</Data>
<Data Name="param2">%%1053</Data>
<Binary>410065004C006F006F006B00750070005300760063000000</Binary>
</EventData>
</Event>
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard p6-2417eb
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
    Motherboard
    Foxconn 2ADA 1.00
    Memory
    1 TB
    Graphics Card(s)
    NVIDIA GeForce GT 630
    Screen Resolution
    1920 x 1080 (i think)
    Hard Drives
    OS (C:), Recovery Drive (D:), NieuwVolume (G:)
    Keyboard
    the one you get at buying a new one with w8(HP)
    Mouse
    Logitech M510
    Internet Speed
    Downloadspeed: 8,82 MBs Uploadspeed: 3,78 MBs
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender,HiJackThis
Posts
1,093
#2
Unplug al peripheral or USB devices and retest. This includes things like, printers, flash drives, external hard drives, USB hubs, etc.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

NicolasVD

New Member
Belgium

Posts
11
#3
Unplug al peripheral or USB devices and retest. This includes things like, printers, flash drives, external hard drives, USB hubs, etc.
Didn't work,now there's very shortly a black screen at starting up.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard p6-2417eb
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
    Motherboard
    Foxconn 2ADA 1.00
    Memory
    1 TB
    Graphics Card(s)
    NVIDIA GeForce GT 630
    Screen Resolution
    1920 x 1080 (i think)
    Hard Drives
    OS (C:), Recovery Drive (D:), NieuwVolume (G:)
    Keyboard
    the one you get at buying a new one with w8(HP)
    Mouse
    Logitech M510
    Internet Speed
    Downloadspeed: 8,82 MBs Uploadspeed: 3,78 MBs
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender,HiJackThis
Posts
1,093
#4
Unplug al peripheral or USB devices and retest. This includes things like, printers, flash drives, external hard drives, USB hubs, etc.
Didn't work,now there's very shortly a black screen at starting up.
Can you provide a bit more detail? It sounds like something changed because you are now getting a "very shortly black screen" instead of the previous message; yes? What happens after you get the black screen? Does it continue to boot into Windows? Please be thorough in your response so I do not have to do most of the asking.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

NicolasVD

New Member
Belgium

Posts
11
#5
Unplug al peripheral or USB devices and retest. This includes things like, printers, flash drives, external hard drives, USB hubs, etc.
Didn't work,now there's very shortly a black screen at starting up.
Can you provide a bit more detail? It sounds like something changed because you are now getting a "very shortly black screen" instead of the previous message; yes? What happens after you get the black screen. Does it continue to boot into Windows? Please be thourough in your response so I do not have to do most of the asking.
I seems like the problem is getting a bit worse, but after 1-2 sec. it boots. my internet is also not working without reason (it's also something with my computer) because otherwise i won't be having internet on my mac now.
I'm a real newbie computers (exept if you wan't me to kill 20 people on MW3 :p ).
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard p6-2417eb
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
    Motherboard
    Foxconn 2ADA 1.00
    Memory
    1 TB
    Graphics Card(s)
    NVIDIA GeForce GT 630
    Screen Resolution
    1920 x 1080 (i think)
    Hard Drives
    OS (C:), Recovery Drive (D:), NieuwVolume (G:)
    Keyboard
    the one you get at buying a new one with w8(HP)
    Mouse
    Logitech M510
    Internet Speed
    Downloadspeed: 8,82 MBs Uploadspeed: 3,78 MBs
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender,HiJackThis
Posts
1,093
#6
The black screen pause may be perfectly normal. So you have fixed your initially reported problem IMHO. Did you perhaps unplug your ethernet connection, thinking it was a USB device (you said you are a newbie)? If so, plug the connection to your modem or router back in and see if that fixes your new issue.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

NicolasVD

New Member
Belgium

Posts
11
#7
I'm using wireless,the only USB devices plugged in are my mouse and keyboard. The black screen has text on it about my pc (it's too fast too see it completely) I did already make a new post for the internet,but i have full strength connection but probably my pc blocks it somehow.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard p6-2417eb
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
    Motherboard
    Foxconn 2ADA 1.00
    Memory
    1 TB
    Graphics Card(s)
    NVIDIA GeForce GT 630
    Screen Resolution
    1920 x 1080 (i think)
    Hard Drives
    OS (C:), Recovery Drive (D:), NieuwVolume (G:)
    Keyboard
    the one you get at buying a new one with w8(HP)
    Mouse
    Logitech M510
    Internet Speed
    Downloadspeed: 8,82 MBs Uploadspeed: 3,78 MBs
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender,HiJackThis
Posts
1,093
#8
Ok, if no more "Failed to Connect Windows Service Message" then your original issue is now gone (or changed). Support should be continued from your new post.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

NicolasVD

New Member
Belgium

Posts
11
#9
I still have that problem but i can't do anything without internet and my guess is that that may be the problem for why i have no internet,but anyways.i need help
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard p6-2417eb
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
    Motherboard
    Foxconn 2ADA 1.00
    Memory
    1 TB
    Graphics Card(s)
    NVIDIA GeForce GT 630
    Screen Resolution
    1920 x 1080 (i think)
    Hard Drives
    OS (C:), Recovery Drive (D:), NieuwVolume (G:)
    Keyboard
    the one you get at buying a new one with w8(HP)
    Mouse
    Logitech M510
    Internet Speed
    Downloadspeed: 8,82 MBs Uploadspeed: 3,78 MBs
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender,HiJackThis

NicolasVD

New Member
Belgium

Posts
11
#10
The problem's solved,i forcequitted the pc when the message was there
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard p6-2417eb
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
    Motherboard
    Foxconn 2ADA 1.00
    Memory
    1 TB
    Graphics Card(s)
    NVIDIA GeForce GT 630
    Screen Resolution
    1920 x 1080 (i think)
    Hard Drives
    OS (C:), Recovery Drive (D:), NieuwVolume (G:)
    Keyboard
    the one you get at buying a new one with w8(HP)
    Mouse
    Logitech M510
    Internet Speed
    Downloadspeed: 8,82 MBs Uploadspeed: 3,78 MBs
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender,HiJackThis