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Fail to install Qualcomm Atheros Bluetooth Driver


New Member
Hoping you may help me:

After acquiring a laptop - Samsung 350V5C-S05 - I've ran into troubles with the Update functions.
The computer fails to install the bluetooth driver (even through SW Update, non-Windows update software) even after several tries during several weeks.

Using SW Update, I get an error type "-10".
Windows Update displays error code 70080005.
I've tried manually downloading the correct driver and installing it and it doesn't work.
What could I do?

Also, I've been noticing issues on the Internet where websites appear all messed up, with text all over the page and squashed into the left side of the screen. Clearing the cache solves the issue, but I have to do it everyday. What's going on? Should I open a new thread for this or as anyone bumped into this issue?

Thanks in advance.
Francisco (Portugal)

My Computer

System One

  • OS
    Windows 8, 64 bits (x64)


Moved to ten*****s.com
VIP Member

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    System Manufacturer/Model Number
    Home built Intel i7-3770k-based system
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    ASRock Z77 OC Formula 2.30 BIOS
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    Corsair 750ax fully modular power supply with sleeved cables
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Thermaltake Poseidon Z illuminated keyboard
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Chrome and Edge
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports