Hi,
My pc HP Pavilion (Windows 10 & a 64, not a 32) went funny & told me to do a factory reset, so I back up my files, & started a rest. The disaster struck as I had an outage mid way through a scan advanced options but sadly there is no factory reset and the System Restore, etc don't work.
Went into F10, tried to do a HP reset from there but it keeps telling me it was a reset... if only!!!!
When I turned on again, it tried going through the motions, and then it told me windows was removed but the reset only got to 44%
Now when I turn my pc on I can only get to setting language & keyboard the Troubleshoot - I got to Advanced options but nothing will work and Command Prompt opens with Administrator: x:\ Windows\system 32\cmd exe which then shows X: \Windows\systems32
If anyone can help me I would be MORE than grateful, as I am stuck at home after being in hospital yesterday with my back and cannot go out for 14 days owing to my chance of getting an infection (I am Covid negative, as I needed a test before I went in!) So any ]one who can get my darn pc working would help cheer me up, as I could do with it, as I am in a lot of pain at present & it is glorious hot weather outside & I have to stay inside with my legs up and my back propped by cushions & pillows, but I am still in pain.
Thank you in advance...
My pc HP Pavilion (Windows 10 & a 64, not a 32) went funny & told me to do a factory reset, so I back up my files, & started a rest. The disaster struck as I had an outage mid way through a scan advanced options but sadly there is no factory reset and the System Restore, etc don't work.
Went into F10, tried to do a HP reset from there but it keeps telling me it was a reset... if only!!!!
When I turned on again, it tried going through the motions, and then it told me windows was removed but the reset only got to 44%
Now when I turn my pc on I can only get to setting language & keyboard the Troubleshoot - I got to Advanced options but nothing will work and Command Prompt opens with Administrator: x:\ Windows\system 32\cmd exe which then shows X: \Windows\systems32
If anyone can help me I would be MORE than grateful, as I am stuck at home after being in hospital yesterday with my back and cannot go out for 14 days owing to my chance of getting an infection (I am Covid negative, as I needed a test before I went in!) So any ]one who can get my darn pc working would help cheer me up, as I could do with it, as I am in a lot of pain at present & it is glorious hot weather outside & I have to stay inside with my legs up and my back propped by cushions & pillows, but I am still in pain.
Thank you in advance...
