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F9 factory reset not working on ASUS notebook


Posts
1
#1
model is a E402M but when i boot up the laptop and try to access the troubleshoot menu with F9 nothing happens. pressing F2 brings me to a blue screen with BIOS information and boot configuration etc. but i have no idea how to factory reset.
ive tried youtube but all the ASUS windows 8 factory reset tutorials show the F9 way of factory reseting. this laptop is running 8.1 if that helps.
 

My Computer

System One

  • OS
    8.1

Ztruker

Well-Known Member
VIP Member
Guru
#3

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH