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Solved Explorer not displaying optical drive letters in nav pane

desertdad

New Member
Win8.1/64, Dell XPS 8700, optical drive letters don't show up in the Explorer navigation pane (This PC) unless media in the drives (2). Drive letters do show up in the details pane even with no media. MS Fixit says problems found and fixed. Didn't fix the problem. Explorer++ shows drive letters in navigation pane with no media. Two optical drives, both Samsung, Both respond correctly to Samsung diagnostic. Both drives work as advertised with multiple CDs and DVDs. Both drives have drive letters in Drive Information. Only one user, admin. All Updates applied.
 

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  • This PC - no CDs details view.JPG
    This PC - no CDs details view.JPG
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  • This PC - no CDs.JPG
    This PC - no CDs.JPG
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  • This PC - with CDs.JPG
    This PC - with CDs.JPG
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  • Explorer++ - no CDs.JPG
    Explorer++ - no CDs.JPG
    50.1 KB · Views: 1

My Computer

System One

  • OS
    windows 8.1Update build 9600
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    3.60 gigahertz Intel Core i74790
    Motherboard
    Dell Inc. 0KWVT8 A03
    Memory
    12G
    Graphics Card(s)
    NVIDIA GeForce GT720
    Sound Card
    onboard
    Monitor(s) Displays
    LG EW224
    Screen Resolution
    1920 x 1080
    Hard Drives
    (1) 1TB
    (1) 1TB
    Case
    tower
    Cooling
    air
    Keyboard
    Logitech wired
    Mouse
    Logitech trackball M570, wireless
    Internet Speed
    40 down, 8 up
    Browser
    Chrome - primary, IE11 - secondary
    Antivirus
    Norton Security

Brink

Administrator
Administrator
mvp

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

desertdad

New Member
Unchecked the option to hide empty removable drives, cold start, did not fix the problem.
Did not download the registry fixes.
Checked the registry manually, entry already set to 0
Thanks for trying.
 

My Computer

System One

  • OS
    windows 8.1Update build 9600
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    3.60 gigahertz Intel Core i74790
    Motherboard
    Dell Inc. 0KWVT8 A03
    Memory
    12G
    Graphics Card(s)
    NVIDIA GeForce GT720
    Sound Card
    onboard
    Monitor(s) Displays
    LG EW224
    Screen Resolution
    1920 x 1080
    Hard Drives
    (1) 1TB
    (1) 1TB
    Case
    tower
    Cooling
    air
    Keyboard
    Logitech wired
    Mouse
    Logitech trackball M570, wireless
    Internet Speed
    40 down, 8 up
    Browser
    Chrome - primary, IE11 - secondary
    Antivirus
    Norton Security

Brink

Administrator
Administrator
mvp
Hmm, this does the same on my system as well. I'll look and see what else I may be able to find.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Brink

Administrator
Administrator
mvp

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

desertdad

New Member
Got it! Funny how little things like that are like a rock in your shoe. Thanks.
 

My Computer

System One

  • OS
    windows 8.1Update build 9600
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    3.60 gigahertz Intel Core i74790
    Motherboard
    Dell Inc. 0KWVT8 A03
    Memory
    12G
    Graphics Card(s)
    NVIDIA GeForce GT720
    Sound Card
    onboard
    Monitor(s) Displays
    LG EW224
    Screen Resolution
    1920 x 1080
    Hard Drives
    (1) 1TB
    (1) 1TB
    Case
    tower
    Cooling
    air
    Keyboard
    Logitech wired
    Mouse
    Logitech trackball M570, wireless
    Internet Speed
    40 down, 8 up
    Browser
    Chrome - primary, IE11 - secondary
    Antivirus
    Norton Security

Brink

Administrator
Administrator
mvp
You're most welcome. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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