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explorer.exe system warning unknown hard error help me res

devilsyork

New Member
hey guys.... made an account in the hopes you might be able to help me.


right, we borrowed the wifes folks laptop hp 655 (win 8), while i repaired the hdd on ours.... when i came home today the wifes says the laptop is acting up, when i turn it on there is an error popup saying explorer.exe system warning unknow hard error. there is only a couple of tiles in the metro view. cant mind what they were. so all of their programs have been lost.


if i go to the recyle bin (the only way i can view the c:\ files) i can see everything is there. now if i click the close button on the popup or say ok, it starts going mental, logging in and out, and bouncing from metro to desktop.... cant stop it.


i can boot into safe mode.... still no files there. i dont think they have created a restore point, so thats out the question...... what the hell is causing this!!!???


googling it people are saying delete the load reg key in hkey-currentuser\software\microsoft\windowsnt\currentversion\windows but there is non there.....


any people know how to solve this?


any help would be appreciated... thanx guys.
 

My Computer

System One

  • OS
    windows 8

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