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Excel 2013 Won't Allow Me to Select a Printer


Tomel

Member
Member
Virginia

Posts
35
#1
Running Windows 8.1 and Office 2013. Have a Canon 4370dw Laser Printer connected to my desktop via USB. Have a Brother MFC-J475dw inkjet connected wirelessly to the network. Default printer is the Canon. Here's the problem:

Word - In print dialogue, I can choose to print from either the Brother or Canon with no issues
Notepad - Same. Can choose whichever printer I like
Excel - Can see the Brother printer and it's online. When I click the Brother printer to select it, the Canon stays selected. It simply won't switch to the Brother although the printer dialogue box appears exactly the same in Excel as it does in Word.

Have run printer troubleshooting. Have re-installed Brother drivers and software. Have searched the web for a solution or someone that has had same problem. No luck. Any suggestions on what I can try next or what the problem might be? I'm surprised since I'm assuming that Word and Excel use the same printing module / dll.

Thanks.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Home Built
    CPU
    Intel i7-4771
    Motherboard
    ASUS Z87-Pro
    Memory
    16 Gb
    Graphics Card(s)
    ASUS GeForce GTX 650 Ti 1GB
    Sound Card
    None
    Monitor(s) Displays
    Acer T232HL
    Screen Resolution
    1920 x 1080
    Hard Drives
    Primary - Samsung 840 EVO 250 Gb
    Secondary - Western Digital BLACK 1TB
    PSU
    Corsair RM 650W 80+
    Case
    Fractal Design Arc Midi R2
    Cooling
    Cooler Master Hyper 212 EVO
    Keyboard
    Logitech MK520
    Mouse
    Logitech MK520
    Internet Speed
    FiOS-15Mb
    Browser
    IE11 / Firefox
    Antivirus
    Avast Free

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