- Messages
- 277
- Location
- Richmond Hill, Ontario
I posted this on the MozillaZine forum, and while it only seems to happen with Firefox ESR v68, there could be something Windows-related that I'm missing. In which case, I thought I'd share my issue with you all.
I'm running Firefox ESR 68.2.0 x64 using Windows 8 x64. This issue has happened ever since moving to v68. It happens with no other applications on Windows, nor did it happen on ESR 60.
I proceed to save a file, and I'm going to perform one of two tasks before doing so:
(a) create a new folder for my download
(b) alter the "view" setting to list in the Download File/Save box.
So I click the download link, and the File/Save Box loads. As soon as I press "New Folder", or try to right-click to bring up "view" settings, Firefox freezes (typically for about two minutes). Eventually Firefox comes out of it's slumber and I may proceed to make the new folder, and finish my download. Next time I try the same thing, it freezes again.
If I go to my Event Log in Windows, there is an Event ID 10010 and a DCOM timeout error for {3EEF301F-B596-4C0B-BD92-013BEAFCE793}, which I have since learned is the Desktop Undo Manager. Now I've tried a new profile, reinstalling Firefox ESR, and turning on or off Hardware Acceleration - no difference.
**** One interesting thing of note ****
After awhile, I found that the problems went away if I tried changing a Hardware Acceleration setting on or off, or by changing profiles. But as soon as I log off Windows or restart Windows, the problem returns again. Any help is appreciated. Let me know if I can provide any more information.
I'm running Firefox ESR 68.2.0 x64 using Windows 8 x64. This issue has happened ever since moving to v68. It happens with no other applications on Windows, nor did it happen on ESR 60.
I proceed to save a file, and I'm going to perform one of two tasks before doing so:
(a) create a new folder for my download
(b) alter the "view" setting to list in the Download File/Save box.
So I click the download link, and the File/Save Box loads. As soon as I press "New Folder", or try to right-click to bring up "view" settings, Firefox freezes (typically for about two minutes). Eventually Firefox comes out of it's slumber and I may proceed to make the new folder, and finish my download. Next time I try the same thing, it freezes again.
If I go to my Event Log in Windows, there is an Event ID 10010 and a DCOM timeout error for {3EEF301F-B596-4C0B-BD92-013BEAFCE793}, which I have since learned is the Desktop Undo Manager. Now I've tried a new profile, reinstalling Firefox ESR, and turning on or off Hardware Acceleration - no difference.
**** One interesting thing of note ****
After awhile, I found that the problems went away if I tried changing a Hardware Acceleration setting on or off, or by changing profiles. But as soon as I log off Windows or restart Windows, the problem returns again. Any help is appreciated. Let me know if I can provide any more information.
