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Error: Could not find recovery environment!!! Help please!


Posts
1
#1
Hello every one!!!

I am new here and am desperately seeking help from experts on an issue which I am facing...

Due to some reason I wanted to reset my laptop to factory settings and have initiated the process by creating the recovery media through a usb drive and have created a copy of recovery on it successfully...

(It has given the message of recovery was finished successfully,label it and store in a safe place)

Then I tried to reset my laptop by pressing the "Reset" option (with the usb connected) but surprisingly it is throwing an error.

"Could not find the recovery media"
"Please insert widows installation or recovery media and restart"

(Note: I don't have any thing in the USB apart from recovery image)

Please people I need your expert advice on this as it is very much in emergency to reset my laptop.

Any help is much appreciated

Regards,

Manoj
 

My Computer

System One

  • OS
    windows 8

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#2
Try booting from the USB drive without pressing the recovery key on the laptop. let it run the recovery from the thumb drive not the hard drive.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#3
Did this laptop come with 8.0 or 8.1? if it came with 8.0, did you upgrade to 8.1 and when, before or after making the recovery thumb drive?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

KYHI

Well-Known Member
Pro User
Posts
2,723
#4
Browse through the SOURCES folder on the recovery USB

You should have several large Install*.swm files

Do you??
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB