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error 0xc1900101-0x20030018 updating w8.0 to w8.1


simrick

Member
Member
Posts
101
#1
HI.
I've got a Dell Inspiron 660S that I'm trying to update to W8.1 from W8.0 and I keep getting this error every time I try.

Here is what I have done so far:

uninstalled speccy, avast
updated all legacy programs
updated all store apps except Microsoft Solitaire and Photos (they refuse to update)
ran Windows Update - took everything except .Net Frmwk 4 and Skype
ran disk cleanup, making sure to delete all temporary files
checked the prefetch folder and it's at 0 bytes

Having problems with DISM:
Dism /Online /Cleanup-Image /RestoreHealth doesn't complete
Dism /Online /Cleanup-Image /CheckHealth doesn't complete
Dism /Online /Cleanup-Image /ScanHealth says component store is repairable
Dism /Online /Cleanup-Image /AnalyzeComponentStore won't run - says it's not a good command or something like that

sfc /.scannow has 2 problems which will not resolve:
2015-11-12 21:38:05, Info CSI 000006e1 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:78{39}]"api-ms-win-eventing-provider-l1-1-0.dll" from store

2015-11-12 21:38:05, Info CSI 000006e4 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:78{39}]"api-ms-win-eventing-provider-l1-1-0.dll" from store

I grabbed the ESD file from the C:\$Windows~BT\Sources folder, and successfully created the W8.1 ISO, using the ESD to ISO tool from W10 forums, so I know it's not a bad download.

I'm just about out of ideas. I hope someone here can suggest some. Should I mount the ISO I created and run setup.exe from within the W8.0 OS? I hate to do that if there is something about the system that won't take the upgrade. Thanks.


helena-w8.1update-error.PNG

dism-scanhealth.PNG

dism-restorehealth.PNG
 
Last edited:

My Computer

System One

  • OS
    W8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C55T-A5394
    CPU
    i3
    Memory
    6GB
    Graphics Card(s)
    Intel HD 4000
    Browser
    FF
    Antivirus
    Defender

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#2
Hi, simrick. On break and have but a few minutes.


I know you're good friends with Wyn. I remember and ask her why she was not able to upgrade a machine from 8 to 8.1. I think it had to do with the processor? Check the SecurAble program in the "Installation" section about PAE, NX, and SSE type processors here: http://www.eightforums.com/installa...s-take-installing-setting-up-windows-8-a.html


Have you tried upgrading via the Store? Is there a link there? If not there is an update that does so. Shawn should have it in a tute here in 8F.

Those broken files concerning the Store concern me. Is there a install log file of the failed install on your machine? If so, look in there.


Never heard or seen anyone installing with an ESD to ISO with 8 to 8.1, (migfht not be possible with OEM key?) just a fresh install with ISO downloaded from MS site. Check.this out: http://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html


Are all drivers up to date? You might want to disable startup items and unplug any unnecessary devices before installing.


Have you tried Upgrade Assistant? Upgrade Assistant: FAQ - Windows Help


That's all I can think of for now. I'll try to check up on you later. I have pool league tonight though. If not, tomorrow morning.
 
Last edited:

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

simrick

Member
Member
Posts
101
#3
Hi, simrick. On break and have but a few minutes.


I know you're good friends with Wyn. I remember and ask her why she was not able to upgrade a machine from 8 to 8.1. I think it had to do with the processor? Check the SecurAble program in the "Installation" section about PAE, NX, and SSE type processors here: http://www.eightforums.com/installa...s-take-installing-setting-up-windows-8-a.html
Thanks - I will have a look at this later. The upgrade is not urgent, and I probably won't get back to this now until after Thanksgiving. But, let me just say this: There are three of these systems I am dealing with - one mine and two for friends. We got them all at the same time, and they are identical. Mine is upgraded to 8.1 ATM, the second I upgraded to 8.1 and then 10. This third one, which has been used the least, and has the least on it, is the problem. I just don't get it...

Have you tried upgrading via the Store? Is there a link there? If not there is an update that does so. Shawn should have it in a tute here in 8F.
That is how I've tried it - I thought that was the only way to do it (normally).

Those broken files concerning the Store concern me. Is there a install log file of the failed install on your machine? If so, look in there.
Yes, me too - those 2 apps, and the W8.1 upgrade - all "Store".

Never heard or seen anyone installing with an ESD to ISO with 8 to 8.1, (migfht not be possible with OEM key?) just a fresh install with ISO downloaded from MS site. Check.this out: http://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html
Yeah, was hoping to avoid a fresh install, and then having to set everything up again...

Are all drivers up to date? You might want to disable startup items and unplug any unnecessary devices before installing.
That's a good point. I would assume so, since auto-update is on, but I will make it a point to check that.

Will have a look - thanks!

That's all I can think of for now. I'll try to check up on you later. I have pool league tonight though. If not, tomorrow morning.
Thanks Hippsie, I appreciate it. If I come across anything, I'll post it here.
 

My Computer

System One

  • OS
    W8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C55T-A5394
    CPU
    i3
    Memory
    6GB
    Graphics Card(s)
    Intel HD 4000
    Browser
    FF
    Antivirus
    Defender

lx07

New Member
Posts
12
#4
Should I mount the ISO I created and run setup.exe from within the W8.0 OS? I hate to do that if there is something about the system that won't take the upgrade.
That's what I'd do - nothing to lose really if you have a backup. It will either work or not and with in place upgrade you'll keep all your settings etc. You could have a look at option 4 here http://www.eightforums.com/tutorials/2234-upgrade-install-windows-8-windows-8-1-a.html

If you want to fix the store corruption first (the upgrade would probably fix it in any case) you need to specify the source. To do this you'll need an 8 ISO, mount it and then run dism using the /source switch - something like this (after mounting the ISO - change D if it is mounted elsewhere)

dism /Online /Cleanup-Image /RestoreHealth /Source:wim:D:\sources\install.wim:1 /limitaccess

@khyi has written a utility that automates all this quite nicely http://www.eightforums.com/performa...-dism-restorehealth-repair-corrupt-files.html which worked well after my 1511 upgrade.
 

My Computer

System One

  • OS
    Windows 10 Pro x64

simrick

Member
Member
Posts
101
#5
Should I mount the ISO I created and run setup.exe from within the W8.0 OS? I hate to do that if there is something about the system that won't take the upgrade.
That's what I'd do - nothing to lose really if you have a backup. It will either work or not and with in place upgrade you'll keep all your settings etc. You could have a look at option 4 here http://www.eightforums.com/tutorials/2234-upgrade-install-windows-8-windows-8-1-a.html

If you want to fix the store corruption first (the upgrade would probably fix it in any case) you need to specify the source. To do this you'll need an 8 ISO, mount it and then run dism using the /source switch - something like this (after mounting the ISO - change D if it is mounted elsewhere)

dism /Online /Cleanup-Image /RestoreHealth /Source:wim:D:\sources\install.wim:1 /limitaccess

@khyi has written a utility that automates all this quite nicely http://www.eightforums.com/performa...-dism-restorehealth-repair-corrupt-files.html which worked well after my 1511 upgrade.
Thanks! I'll tackle this after the holiday and report back.
 

My Computer

System One

  • OS
    W8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C55T-A5394
    CPU
    i3
    Memory
    6GB
    Graphics Card(s)
    Intel HD 4000
    Browser
    FF
    Antivirus
    Defender

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#6
Thanks! I'll tackle this after the holiday and report back.
Ok, simrick. Looks like you have all you need. Good luck! May the Force be with you. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

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