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Error 0x80070522 persists after format - I'm stumped

Bojamijams

New Member
So yesterday I installed the GOG release of Wing Commander Prophecy. My system is Win 8.1 Pro x64. During the install it failed because Bitdefender (AV software) flagged the EXE as a Trojan. False positive. I disable the software and then I can install. I then try to apply a patch but first, I copy the original game EXE to my C drive. Software flags it again. I rename it to a .jpg to avoid issue for now.


Cue the problem. At some point during all this, I lost ability to create/copy files on the root of my C: drive. I can make folders, I can copy files into any other folder on C, just not root of C. Attempting to do so creates a:


"Error 0x80070522: A required privilege is not held by the client."


Okay.. so I go into security tab of the C:\ properties window and try to change the permission of Users to allow everything/full control. This generates the error:


"C:\$Recycle.bin
Failed to enumerate objects in the container. Access is denied"


Hitting Continue then moves the error to C:/bootmgr and so on and so on, all failing with that error


Here's the kicker that stumped me. I formatted my C drive and reinstalled windows because I didn't know what else to do. And the problem FOLLOWED!


Did an error check scan of the drive, no issues. The drive itself is a crucial m4 128gb that I haven't had any issues with before, haven't touched its firmware in many months, haven't changed BIOS settings, nothing.


The owner of C: drive is TrustedInstaller. Not sure if that is right or not, I'd love a confirmation if you can.


So like... W-T-F?
 

My Computer

System One

  • OS
    Win 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    i7 2600k
    Motherboard
    Asus p8p67 EVO
    Memory
    16GB 1600mhz C9
    Graphics Card(s)
    2x Sapphire Radeon 6970
    Sound Card
    Asus Xonar STX
    Monitor(s) Displays
    Asus VG248QE
    Screen Resolution
    1920x1080
    Hard Drives
    1 Crucial m4 128gb
    1 2TB WD Black
    PSU
    Corsair HX 850
    Case
    Silverstone Raven 3
    Cooling
    Thermalright Silver Arrow
    Keyboard
    Steelseries 7g
    Mouse
    Logitech G500
    Internet Speed
    45mbps D / 4mbps U
    Browser
    Chrome
    Antivirus
    Windows 8 default

Bojamijams

New Member
Also I have tried the "takeown" and "cacls" commands to reset privileges but that didn't do it (and I suspect a format would've fixed it as well if it was that easy)
 

My Computer

System One

  • OS
    Win 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    i7 2600k
    Motherboard
    Asus p8p67 EVO
    Memory
    16GB 1600mhz C9
    Graphics Card(s)
    2x Sapphire Radeon 6970
    Sound Card
    Asus Xonar STX
    Monitor(s) Displays
    Asus VG248QE
    Screen Resolution
    1920x1080
    Hard Drives
    1 Crucial m4 128gb
    1 2TB WD Black
    PSU
    Corsair HX 850
    Case
    Silverstone Raven 3
    Cooling
    Thermalright Silver Arrow
    Keyboard
    Steelseries 7g
    Mouse
    Logitech G500
    Internet Speed
    45mbps D / 4mbps U
    Browser
    Chrome
    Antivirus
    Windows 8 default

MilesAhead

Eclectician
VIP Member
Pro User
Edit System Specs

It saves time by avoiding a lot of Q&A about your hardware and OS etc..

In the meantime perhaps other members will post suggestions as there are some more skilled in this area than I. :)
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

Bojamijams

New Member
Done :)

I guess the question is, what would make this limitation persist after a format? Only two things I can think of

1) Rootkit

2) Drive failure

Scans are clean for both.
 

My Computer

System One

  • OS
    Win 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    i7 2600k
    Motherboard
    Asus p8p67 EVO
    Memory
    16GB 1600mhz C9
    Graphics Card(s)
    2x Sapphire Radeon 6970
    Sound Card
    Asus Xonar STX
    Monitor(s) Displays
    Asus VG248QE
    Screen Resolution
    1920x1080
    Hard Drives
    1 Crucial m4 128gb
    1 2TB WD Black
    PSU
    Corsair HX 850
    Case
    Silverstone Raven 3
    Cooling
    Thermalright Silver Arrow
    Keyboard
    Steelseries 7g
    Mouse
    Logitech G500
    Internet Speed
    45mbps D / 4mbps U
    Browser
    Chrome
    Antivirus
    Windows 8 default

MilesAhead

Eclectician
VIP Member
Pro User
How do you know it was a false positive?

Was the format a quick format?

If the 2 TB was visible during game install is it not possible something was planted there?
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

Bojamijams

New Member
How do you know it was a false positive?

GoG is a legitimate store front for games. Many other users who have bought/downloaded the game reported the issue and it has been deemed a false positive. Nobody else reported the issue I'm having.

Was the format a quick format?

Not sure. What I did was boot from the Win 8.1 USB, delete the partition and install windows on the unpartitioned space letting the installer do it. Would that be a quick format?

If the 2 TB was visible during game install is it not possible something was planted there?

Absolutely possible but the anti virus software didn't detect anything there.
 

My Computer

System One

  • OS
    Win 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    i7 2600k
    Motherboard
    Asus p8p67 EVO
    Memory
    16GB 1600mhz C9
    Graphics Card(s)
    2x Sapphire Radeon 6970
    Sound Card
    Asus Xonar STX
    Monitor(s) Displays
    Asus VG248QE
    Screen Resolution
    1920x1080
    Hard Drives
    1 Crucial m4 128gb
    1 2TB WD Black
    PSU
    Corsair HX 850
    Case
    Silverstone Raven 3
    Cooling
    Thermalright Silver Arrow
    Keyboard
    Steelseries 7g
    Mouse
    Logitech G500
    Internet Speed
    45mbps D / 4mbps U
    Browser
    Chrome
    Antivirus
    Windows 8 default

MilesAhead

Eclectician
VIP Member
Pro User
Not sure. What I did was boot from the Win 8.1 USB, delete the partition and install windows on the unpartitioned space letting the installer do it. Would that be a quick format?

The installer gives the option quick or overwrite all sectors. On an SSD you might not notice much difference. But on a mechanical HD it would likely be the difference of a minute or two versus 20 minutes to an hour or more depending on the HD partition capacity. Only you know what you clicked.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

Enigma

New Member
Member
I really dont see how your error could possibly persist after a format of the drive during a Windows install, unless you actually didnt do so but just think you did. Simply deleting the partition and installing Windows on the unformatted space isnt the same thing as formatting, it's possible that some data residue from previous installs might still be left behind. Even a quick format wont blast away all data. Your only options are performing a full format during Windows install, or if you're *REALLY* paranoid you could download a secure wipe utility like DBAN, Jettico BCWipe Total Wipeout (I use the latter, super effective, and has a trial version which allows for single 1-pass wiping), etc. Find a way to put said utility on a USB, boot into the USB and tell it to overwrite your entire drive. This will wipe *ALL* sectors and will probably take hours depending on the size of your drive, so it's best to let it run overnight or while you're at work, etc. No known malware or rootkits etc will be able to survive this kind of wipe, or data for that matter. When it's done reinstall Windows and do what you've already did, see if the error comes back.

It's also possible that your drive may have bad sectors, which generally cant be repaired, and if it has too many of them this could cause untold numbers of errors. Download the trial version of a utility like Hard Disk Sentinel and see if the drive has any reallocated sectors (under the "S.M.A.R.T." tab in the app). Reallocated sectors happen when a sector goes bad for whatever reason, the drive just marks the sector as bad and redirects future writes to the sector to a new area/sector of the drive. Just a handful of bad sectors is no big reason to worry, but once there are too many of these the drive is going to die, and probably soon. Also check the drive for errors via My Computer/This PC.

Also make sure you're installing the game with an account that has administrative privelidges. Running the "Take Ownership" command may have messed you up even more, than can mess with the file/folder permissions in sometimes unpredictable ways. You should not take ownership of C drive, this will likely cause massive instabilities and permissions errors etc. It's best not to do so unless you have to, and only if you thoroughly understand exactly what you're doing.

It's unlikely that your antivirus solution is the cause, since you say it didnt detect any malware, but even despite this AVs can still interfere and cause errors when installing things. It's best to temp-disable AV software beforehand, or even temp-uninstall it if you must.

Hope this helped!
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64, Windows Server 2012 R2 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G700
    CPU
    Intel Core i7-3632QM, 2.20 GHz
    Motherboard
    Lenovo
    Memory
    6 GB DDR3
    Graphics Card(s)
    NVIDIA 720M, Intel HD 4000
    Monitor(s) Displays
    1 monitor
    Screen Resolution
    1600x900 (max)
    Hard Drives
    1 TB HDD (5400 RPM), 1.5 TB HDD (5400 RPM) installed in a 12.7mm disc drive caddy
    Case
    Lenovo
    Keyboard
    Lenovo
    Mouse
    Laptop/notebook keyboard/touchpad
    Internet Speed
    It varies, since I'm mobile most of the time
    Browser
    Chromium (the open-source browser which Google Chrome is derived from)
    Antivirus
    Kaspersky, Malwarebytes, Spybot, Privatefirewall
    Other Info
    I will add more information here later

XweAponX

New Member
VIP Member
Pro User
Just remember, "Refresh" WILL delete all installed Programs. It will only leave Metro Tile Apps and documents and files in your saved folders. But all desktop Programs, Fzzt-Zip!
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

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