ERROR 0x8007045D: While performing backup to External

[SmurFy]

Good day

Apologies if this is in the wrong forum.

Yesterday while trying to backup a 50GB folder, I received the following error:

ERROR (0x8007045D): This request could not be performed because of an I/O device error.

I am trying to backup from my C: drive to any USB3 External. I have tried different USB ports and devices (Flash and 3TB External). I have been on multiple websites and tried the below - Still no luck

Safe Mode copy
Windows 8 check disk

I have no idea what else to do. I would appreciate any assistance.

Thanks in advance

 

[caperjack]

are you using a windows backup or 3rd party software program or just copy /past ,,if doing copy past ,I would try doing the back in smaller amounts till you got it all

 

[SmurFy]

Just tried to break it up into smaller copy segments and still no luck. It is the same file every time.

 

[caperjack]

same file every time ?

did you try moving that file, say to the desktop for now ,and then try again with the other files

 

[SmurFy]

Yes same file, but if I skip that file, then there are more files with the same type that cause the error. Seems like we are getting somewhere. I can CUT (move) the file, but not Copy it. I have run a repair on the game files as well as a check disk on the drive. The files are not showing corrupted. Any suggestions?

 

[caperjack]

game files ? please explain .

 

[SmurFy]

So the folder I'm trying to copy is my Battlefield 4 install directory. In the Data folder there are files that end with .sb - These files are movable (CUT), but I cannot copy them