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Easiest way of booting into Safe Mode from DOA laptop?


Posts
20
#1
Hello everyone,

I have a friend who has tasked me with removing the dreaded "Interpol" scareware virus from his Windows 8 laptop. Sadly, this means he can't boot into Windows 8, as the virus just locks him out. How can I boot into Safe Mode, so I can run the "Power Eraser" tool from Norton (handy tip!) to remove it?

EDIT: If this can't be done, how can I tell the PC to boot from the DVD-Rom drive?

Many thanks in advance :)
 

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)

MilesAhead

Eclectician
VIP Member
Pro User
Posts
2,130
#2

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

DMHolt57

Well-Known Member
Pro User
Austin, Texas

Posts
1,585
#3
...just for grins, hold the shift key on left side down and continuously tap the F8 key while booting... :geek:
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074

Saltgrass

New Member
Pro User
Posts
1,121
#4
I don't suppose the Norton utility has a CD/DVD you could use to boot into a Norton utility and remove the virus from offline?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Posts
20
#5

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)
Posts
20
#7
Last edited:

My Computer

System One

  • OS
    Windows 7 HP 64Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3330 @ 3.00GHz
    Motherboard
    MSI B75MA-P45 (MS-7798) (SOCKET 0)
    Memory
    8.00GB Dual-Channel DDR3
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7800 Series (MSI)
    Monitor(s) Displays
    LG IPS234 ([email protected])
    Screen Resolution
    1920x1080
    Hard Drives
    128GB OCZ-AGILITY3 ATA Device (SSD)
    1TB SAMSUNG HD103SJ ATA Device (SATA)

Ztruker

Well-Known Member
VIP Member
Guru
#8
[DEL]No, probably not. Disable Secure Boot then the CD will boot. Re-enable when done.[/DEL]

Bogus info, it will boot, see post below.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

Ztruker

Well-Known Member
VIP Member
Guru
#10
Thanks theog, did not know that. Another item I need to add to my "Learn about" list.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#11
Thanks theog, did not know that. Another item I need to add to my "Learn about" list.
3rd party software,which fully supports Windows 8/8.1, uEFI, GPT & Secure Boot, will use WinPE4x64 to boot the CD/DVD/USB.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Ztruker

Well-Known Member
VIP Member
Guru
#12
Yet when I created the recovery flash drive from Windows 8, which is part of Windows 8, it would not boot unless I disabled Secure Boot.

I know it's not 3rd party software, but you would think MS would get it right.

I wonder if the recovery discs will boot or will I have to disable Secure Boot for them as well? New SSD should be here Thursday so by Friday I'll know for sure.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

Ztruker

Well-Known Member
VIP Member
Guru
#14
I don't remember but I think it was. I wiped it out creating a EFI bootable flash drive for AOEMI. I'll try creating it again and see what I get then check BOOT Device info in setup.

Thanks
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

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