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Dual Display Wallpaper Disappearing issue


bascotie

New Member
Posts
4
#1
Hi guys,

I'm running Windows 8 pro with 2 screens.

The desktop wallpaper disappears quite often. Sometimes if I "refresh" on a certain screen, the desktop will come back temporarily.

Any idea on how to fix this?
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Athlon X3 445 (unlocked to 4 cores)
    Motherboard
    M3A770DE
    Memory
    8GB G-Skill DDR3 667MHz
    Graphics Card(s)
    Radeon HD 6800 series
    Sound Card
    N/A
    Monitor(s) Displays
    2 (1 @ 1680 x 1050 [email protected] 1980 x 1080)
    Screen Resolution
    See monitor displays
    Hard Drives
    SSD + 2 storage SATA drives
    PSU
    Earthwatts 380W
    Case
    Antec
    Antivirus
    Avast + Malwarebytes

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#2
You did not provide any information in your "My System Specs" so we don't know what kind of PC/Laptop you have. However, I am giving you some guess work here:
  1. Update your video driver to the latest
  2. Resize the wall paper to match exactly the same as your monitor resolution
  3. If the file size of the Wallpaper you use is huge then you might need to optimize it down to reasonable size so it will not take too much time to load/refresh. Normally the size of the wallpaper is 300-400K but I've seen cases where people use an image with 2-3 Meg in size.
Hope this helps !!!
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
#3
Along with topgoundcp excellent advice, check your system for any malware and spyware along with Virus's. These are known to cause such issues your are experiencing.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
Posts
474
#4
If you still have the same problem after following the 2 guys' advice above, check 2 more things:

1. Is your wallpaper in slideshow mode and you have "Shuffle" enabled? (See photo) Disable "Shuffle" mode.

wallp.jpg

and 2.) Wallpapers occassionaly disappears if you have an unactivated windows OS installed. You need to activate it if you haven't done so.

Cheers!
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

bascotie

New Member
Posts
4
#5
Thanks guys,

I'm updating my system specs right now in USER CP.

This is a fresh install of Windows and it started happening immediately, so I don't think it is malware.

I've tried the latest video driver, as well as the beta driver to no avail.

My screens are 1680 x 1050 and 1980 x 1080. If it is any help, I did not have this issue on Win 7 Pro.

Windows is activated.

Shuffling is off.

I tried setting the wallpaper again from my documents (location of picture) and it appeared, then disappeared after refreshing.

Image size is 574KB.

Thanks!
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Athlon X3 445 (unlocked to 4 cores)
    Motherboard
    M3A770DE
    Memory
    8GB G-Skill DDR3 667MHz
    Graphics Card(s)
    Radeon HD 6800 series
    Sound Card
    N/A
    Monitor(s) Displays
    2 (1 @ 1680 x 1050 [email protected] 1980 x 1080)
    Screen Resolution
    See monitor displays
    Hard Drives
    SSD + 2 storage SATA drives
    PSU
    Earthwatts 380W
    Case
    Antec
    Antivirus
    Avast + Malwarebytes

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#6
Temporarily disable Avast + Malwarebytes, set both monitors to be the same resolution 1680X1050 to see if you still get the same behavior.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Posts
474
#7
Do you have the same problem with only one monitor running? How about adjusting refresh rate?
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

bascotie

New Member
Posts
4
#8
Same issue with one monitor initially... after setting the wallpaper again it hasn't disappeared yet, though. Refresh rates are set to default
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Athlon X3 445 (unlocked to 4 cores)
    Motherboard
    M3A770DE
    Memory
    8GB G-Skill DDR3 667MHz
    Graphics Card(s)
    Radeon HD 6800 series
    Sound Card
    N/A
    Monitor(s) Displays
    2 (1 @ 1680 x 1050 [email protected] 1980 x 1080)
    Screen Resolution
    See monitor displays
    Hard Drives
    SSD + 2 storage SATA drives
    PSU
    Earthwatts 380W
    Case
    Antec
    Antivirus
    Avast + Malwarebytes

bascotie

New Member
Posts
4
#9
Oddly enough, since changing my TV display to 59Hz (vs 60), i haven't had problems. Gonna wait and see how it plays out.

The TV model is X405BV-FHD
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Athlon X3 445 (unlocked to 4 cores)
    Motherboard
    M3A770DE
    Memory
    8GB G-Skill DDR3 667MHz
    Graphics Card(s)
    Radeon HD 6800 series
    Sound Card
    N/A
    Monitor(s) Displays
    2 (1 @ 1680 x 1050 [email protected] 1980 x 1080)
    Screen Resolution
    See monitor displays
    Hard Drives
    SSD + 2 storage SATA drives
    PSU
    Earthwatts 380W
    Case
    Antec
    Antivirus
    Avast + Malwarebytes
Posts
474
#10
Actually, I came across that refresh rate setup when I first fire up may Win 8 system. I didn't pay attention to it but there was a prompt telling me to adjust the refresh rate when using a TV screen. Because I am using my Win 8 system as HTPC. But for regular computer displays, it's ok to leave it at default setting.
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

Lazure

Member
Member
Posts
149
#11
My laptop HDMI'd into an HDTV has this same problem. I use "show on monitor 2" setting (or what they used to call projection mode, where ONLY the HDTV displays content). Any time I unplug the HDMI or the power goes out and the HDTV turns off, the laptop switches to its own display. Any time this occurs, my wallpaper goes black. Also happens again when the HDTV is reconnected and the screen switches back to it.

If I right click desktop and pick 'next desktop wallpaper', the wallpaper does return, but it resets back at the first wallpaper in the list instead of remembering where it left off. :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-Bit, Ubuntu 13.04 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel Core i7 950 @ 3ghz
    Motherboard
    Asus Sabertooth X58
    Memory
    Crucial 6GB DDR3 1066mhz Triple Channel
    Graphics Card(s)
    1GB EVGA GTX 460 SE (Nvidia)
    Monitor(s) Displays
    Dual LG Monitors
    Screen Resolution
    1920x1080, 1280x1024
    Hard Drives
    80GB Intel 320 Series SSD
    640GB WD Caviar Blue
    320GB WD MyBook (converted to Internal SATA)
    1TB Seagate Barracuda
    PSU
    Corsair 650TX 650w
    Case
    CoolerMaster HAF 922
    Keyboard
    Logitech G110
    Mouse
    Logitech G500
    Internet Speed
    20mbps Down, 2mbps Up

dirtyvu

New Member
Power User
Posts
1,127
#12
also verify that none of the pictures are corrupt.

I had that problem. I download wallpapers regularly from InterfaceLift. But once I download them, I didn't bother to check them. Once I found out certain images weren't loading, I noticed they didn't have proper thumbnails (just the generic cartoon picture frame) and they wouldn't load in Photoshop.
 

My Computer

System One

  • OS
    Windows 8.1 Pro

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