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Drop in performance/ mouse stuttering after about 20 min


Posts
8
#1
Hi, I have an acer aspire V3-772G-7448, I just bought it about 5 or 6 months ago.

Basic specs:
Intel Core i7 4712MQ (2.30GHz)
8GB Memory 1TB HDD
NVIDIA GeForce GT 750M 4GB GDDR3
[FONT=arial, sans-serif]1920 x 1080 [/FONT]

[FONT=arial, sans-serif]This just happened this morning, after about 20-30 minutes my mouse starts stuttering and games where I would normally be fine running have a lot of lag that comes in pulses, not constant but about as often as my mouse stutters, every couple of seconds. At first I thought it was overheating but this seems to happen regardless of temperature. I looked up some solutions and at one point changed my it to boot with 4 processors, and it seemed to help for a bit(don't know why) but altogether things remain unchanged. Any help that anyone can offer? I haven't changed anything lately.[/FONT]
 

My Computer

System One

  • OS
    Windows 8.1
#2
When such happens to me, I dial back [but not eliminate] my security monitoring, protecting, thinking I may have had my assertively-set configurations and eventual fallout come back to slowly haunt my computer and me. I'm just straw-grabbing. This might not apply to you. :)
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Posts
8
#3
When such happens to me, I dial back [but not eliminate] my security monitoring, protecting, thinking I may have had my assertively-set configurations and eventual fallout come back to slowly haunt my computer and me. I'm just straw-grabbing. This might not apply to you. :)
How do you do this?
 

My Computer

System One

  • OS
    Windows 8.1
#4

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

jagwar

Aircraft Enthusiast
Member
By the Ocean

Posts
177
#6
If you don't resolve it very soon it would probably be best to send it to Acer and let them deal with it within the included warranty.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome
Posts
8
#7
If you don't resolve it very soon it would probably be best to send it to Acer and let them deal with it within the included warranty.
I bought it off newegg, and I didn't get an extended warranty. I've had it for a little less than 6 months looking at the order history, should I contact Newegg or Acer?
 

My Computer

System One

  • OS
    Windows 8.1

jagwar

Aircraft Enthusiast
Member
By the Ocean

Posts
177
#8
I don't know what Newegg offers; never bought from them. if it is still within "Newegg warranty" they would probably replace it while Acer would ~hopefully~ fix it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome
Posts
8
#9
I don't know what Newegg offers, if it is still within "Newegg warranty" they would probably replace it while Acer would ~hopefully~ fix it.
Alright, so would I contact acer about the issue? If i don't have any information on the warranty or if its even still under one, would this still accomplish anything? I'm looking on newegg but it seems they're out of stock f this product so whatever information I have is limited.
 

My Computer

System One

  • OS
    Windows 8.1

jagwar

Aircraft Enthusiast
Member
By the Ocean

Posts
177
#10
Alright, so would I contact acer about the issue? If i don't have any information on the warranty or if its even still under one, would this still accomplish anything? I'm looking on newegg but it seems they're out of stock f this product so whatever information I have is limited.
Yeah then probably best to contact Acer about the matter and get an RMA set up for the laptop. Keep in mind though; you will be speaking to representatives from another country and it may be difficult to get them to understand you.
Again, I don't know what Newegg would do but you can certainly contact them and ask if they will cover replacing the unit or whatnot, that may be a more hassle-free path.

Oh yes and the laptop should be under a 1 year asus warranty against manufacturer defects.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome
Posts
8
#11
Quick update, It seems that the lag happens only when I'm moving my mouse and it stutters, I was watching some youtube videos right now to pass the time and noticed the audio would go very choppy or stop whenever I moved my mouse.
 

My Computer

System One

  • OS
    Windows 8.1
#14
Can you test with another mouse? And, I think within CTL-PNL --> Mouse, you might be able to make some tweaks. And concerning earlier post of mine mentioning monitoring/security programs' configurations -- if you haven't changed any settings prior to the sudden mouse stuttering, probably not the cause.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Posts
3
#15
Hi Guys, I've got exactly the same problem OP has.

Specs:
Aspire V3-772G
i7-4702MQ 2.2 Ghz
Nvidia Geforce Gt 750M
8 GGB DDR3 L
120GB SSD (runing Windows 8 and AutoCAD)
1 TB HDD (storage and most software)

I noticed the problem yesterday, when I move my mouse sound distorts, it also causes lag in youtube video, vlc video, video games, everything. It doesn't matter if I use speakers or headphones.

The thing is, sound only lags by moving a mouse that's plugged into the USB ports. Using the touchpad causes no issues.

I've already replaced the physical mouse, the problems remain.

Will try system restore to last week now.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Aspire V3-772G
    CPU
    i7-4702mq 2.2GHz
    Memory
    8 GGB DDR 3
    Graphics Card(s)
    Nvidia Geforce GT 750M
    Browser
    Firefox
    Antivirus
    AVG Free

jagwar

Aircraft Enthusiast
Member
By the Ocean

Posts
177
#16
Netherlands says it's happening with his too, the problem is definitely not isolated.

So the mouse stutter ceases when using the onboard touch pad, but the performance is still below average?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome
Posts
3
#17
The performance was only affected by an external mouse. The touch pad gave no issues.

I managed to solve the problem with the system restore. I suggest OP does the same.

Is there any way with a system restore to check which program/update/thing was causing the problem?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Aspire V3-772G
    CPU
    i7-4702mq 2.2GHz
    Memory
    8 GGB DDR 3
    Graphics Card(s)
    Nvidia Geforce GT 750M
    Browser
    Firefox
    Antivirus
    AVG Free

Nethedox

New Member
Posts
1
#18
as I was searching the internet for "my problem I stumbled upon this your thread and since the thread was started around the time I experienced this problem I hope they are somewhat related, did you download this game by any chance : Ori and the Blind Forest – CODEX ? Because after I restarted my pc it began to stutter when I moved my mouse as well.. if it isn't related I'd still like some help if possible.
 

My Computer

System One

  • OS
    i7

Devin

New Member
Posts
8
#19

My Computer

System One

  • OS
    8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer Aspire U5-620
    CPU
    i5 4200M 2.5Ghz
    Memory
    8GB RAM
    Graphics Card(s)
    Intel HD Graphic 4600
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1080p
    Case
    All-In-One Desktop
    Keyboard
    Acer wireless (provided)
    Mouse
    Acer wireless (provided)
    Browser
    Chrome
    Antivirus
    Norton 360 Premier

Devin

New Member
Posts
8
#20
Up. =(
 

My Computer

System One

  • OS
    8.1 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer Aspire U5-620
    CPU
    i5 4200M 2.5Ghz
    Memory
    8GB RAM
    Graphics Card(s)
    Intel HD Graphic 4600
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1080p
    Case
    All-In-One Desktop
    Keyboard
    Acer wireless (provided)
    Mouse
    Acer wireless (provided)
    Browser
    Chrome
    Antivirus
    Norton 360 Premier